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The Zuri Palembang
Hotels
Preferred Partner
8.6
/10
Very Good
8,412 reviews
What Guests Say About Their Stay
Distance To City Center (168)
Ambiance (156)
Staff Friendliness (151)
Bedroom (144)
Hayu J.
9.4
/ 10
Service excellent, strategic location, clean room, sky lounge very romantic.
Mustika R.
10.0
/ 10
Perfect and definitely will be coming back again. Everything’s good and you won’t be regret staying at this hotel. A highly recommended hotel to stay at the center of Palembang.
abdurahman
10.0
/ 10
first time in the Zuri, and very good experience for sure. Kind and helpful staffs, clean facilities. The room for superior and deluxe is spacious l, clean and functional. The breakfast have plenty variety, and tasteful, if have empty stomach and enough time just waste your time on breakfast. Will certainly comeback, especially with good promo please
Rifman F.
9.7
/ 10
Stayed at a very nice and comfy room of Double Deluxe Room with my family. Kids were so excited with the high altitude pool. Very nice and polite staffs everywhere we've met them. Breakfast menu were amazing.
Mas A. S.
9.7
/ 10
The highest hotel in Palembang. It's new and clean. The staffs are kind & friendly. The location is perfect. It's the same building with Trans mart. If that's not enough, there is Icon Mall just across the street and plenty of foods to try just along the street. The break fast is amazing. Make sure you don't take too much because there are a lot of varieties to taste. Don't forget to try the pool. You can see the Palembang's scenery from the highest place. Enough to compensate the size of the pool. These experiences are worth the money.
In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Zuri Palembang
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What's around The Zuri Palembang
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
Discover More About The Zuri Palembang
Location
The Zuri Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil.
About The Zuri Palembang
The Zuri Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, The Zuri Palembang provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, The Zuri Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at The Zuri Palembang, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Zuri Palembang.
If you plan to have a long-term stay, staying at The Zuri Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Are you a shopaholic? Staying at The Zuri Palembang will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Zuri Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Zuri Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Zuri Palembang.
All facilities in The Zuri Palembang
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Rooftop terrace
- Smoking area
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Buffet breakfast
- Dining area
- Poolside bar
Transportation
- Airport transfer
- Secure parking
- Valet parking
Business Facilities
- Meeting facilities
- Photocopier
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Things to Do
- Garden
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in The Zuri Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Zuri Palembang | 214 |
Number of floors in The Zuri Palembang | 23 |
Another facilities in The Zuri Palembang | Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist |
Frequently asked question in The Zuri Palembang
What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Zuri Palembang
Traveloka (8,398)
Other sources (14)
8.6
Very Good
From 8,398 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.8
Meal
8.8
Location
8.9
Service and Facilites
8.7
People often mention about The Zuri Palembang
All
Ambiance (122)
Distance to City Center (121)
Staff Friendliness (116)
Bedroom (107)
Accessibility (98)
Hotel Area (97)
Variety (92)
Bathroom (91)
Taste (84)
Room Space (82)
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Traveler Reviews The Zuri Palembang
Number of reviews per page
20
40
Customer reviews
H***i
8.4
/10
Reviewed 3 day(s) ago
It's not bad, a little fun.
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Accommodation's Reply
18 Jul 2025
Good afternoon, Sir/Madam. Thank you for sharing your wonderful experience during your stay at The Zuri Hotel Palembang. We are delighted to hear that you and your family were satisfied and comfortable during your stay at our hotel. Your 5-star rating means a lot to us. We look forward to your next visit and a more memorable stay. Stay safe and stay healthy :) Warm regards, Yon Hendri. (General Manager)
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EH
Eka H.
10.0
/10
Reviewed 3 day(s) ago
Very good, friendly staff, clean, strategic location, delicious food
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Accommodation's Reply
18 Jul 2025
Good afternoon, Sir/Madam. Thank you for sharing your wonderful experience during your stay at The Zuri Hotel Palembang. We are delighted to hear that you and your family were satisfied and comfortable during your stay at our hotel. Your perfect star rating means a lot to us. We look forward to your next visit and a more memorable stay. Stay safe and stay healthy :) Warm regards, Yon Hendri. (General Manager)
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N***o
10.0
/10
Reviewed 6 day(s) ago
Okay, friendly, and efficient. The service is all good.
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Accommodation's Reply
16 Jul 2025
Hello Mr. Ismail, Thank you for your positive review. We're delighted to hear that you enjoyed our service. Guest comfort is our priority, and feedback like this is greatly appreciated. We look forward to your next visit. Best regards, Yon Hendri. (General Manager)
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I***n
8.3
/10
Reviewed 6 day(s) ago
I was a little surprised when I had breakfast at the restaurant when I found a baby cockroach in one of the breads, but thankfully the waiter immediately replaced the food. Hopefully, the cleanliness will improve.
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Accommodation's Reply
16 Jul 2025
Hello Sir/Madam, Thank you for sharing your experience at our hotel. We deeply regret the incident you experienced at breakfast. This certainly does not reflect the standards of cleanliness and service we strive for. We also appreciate your calm demeanor and the opportunity for our staff to promptly address the situation. Your feedback is invaluable, and we are currently conducting a thorough evaluation with our cleaning and kitchen teams to ensure a similar incident does not happen again. We hope to have the opportunity to welcome you back for an even better experience. Best regards, Yon Hendri. (General Manager)
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dicky p. p.
6.1
/10
Reviewed 7 day(s) ago
The swimming pool is what you are looking for, but the water is cloudy even though it is still very early at 6:30, there is phlegm in the water, I have reported it to the officer but they only said oh this morning someone was bathing, isn't it the water that wasn't changed, the pool is that big, the maintenance is bad and dirty
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Accommodation's Reply
15 Jul 2025
Good afternoon, Mr. Dicky Permana Putra. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. We apologize for the inconvenience you and your family experienced during your visit to our hotel. We will follow up firmly to ensure this does not happen again in the future. We hope this does not discourage you from visiting The Zuri Hotel Palembang again, as we are confident we can provide better service on your next visit. Stay safe and stay healthy :) Warm regards, Yon Hendri. (General Manager)
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ismail h. p.
Business
10.0
/10
Reviewed 1 week(s) ago
Clean and spacious parking and protected from the sun
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Accommodation's Reply
14 Jul 2025
Hello Mr. Ismail, Thank you for your positive review. We're pleased to hear that you enjoyed our clean area and spacious, shaded parking. Guest comfort is our priority, and feedback like this is greatly appreciated. We look forward to your next visit. Best regards, Yon Hendri. (General Manager)
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M Jabbar N.
Staycation
9.4
/10
Reviewed 1 week(s) ago
The breakfast options are plentiful. The swimming pool is cool.
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Accommodation's Reply
14 Jul 2025
Hello Mr. Jabbar, Thank you for taking the time to leave us a positive review. We're delighted to hear that you enjoyed our wide selection of breakfast options and our pool facilities. Your feedback means a lot to us and will continue to motivate our team to provide the best service possible. Best regards, Yon Hendri. (General Manager)
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R***a
Leisure
9.1
/10
Reviewed 1 week(s) ago
This is the second time I've stayed here, I want to go again
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Good morning, Mr./Mrs. R*a, thank you for choosing The Zuri Palembang as your tourist destination. We always strive to provide the best for our guests. See you on your next visit. Best regards, Yon Hendri. (General Manager)
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Y***i
8.5
/10
Reviewed 2 week(s) ago
Clean room near shopping center, sells many breakfasts, just choose
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1 people find it helpful
Accommodation's Reply
10 Jul 2025
Good afternoon, Sir/Madam. Thank you for your 5-star review. We look forward to your next visit and a more memorable stay. Stay safe and stay healthy :) Warm regards, Yon Hendri. (General Manager)
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D***n
Business
9.7
/10
Reviewed 3 week(s) ago
Located in the heart of Palembang city, close to the legendary Ampera Bridge, and close to culinary locations.
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Accommodation's Reply
29 Jun 2025
Good afternoon, Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. The location of The Zuri Hotel Palembang is in the heart of Palembang, making it very easy for guests to access shopping centers, souvenir shops typical of Palembang to the center of government. Thank you for your 5/5 star rating! We look forward to your next visit with a more enjoyable stay experience. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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f***r
8.5
/10
Reviewed 3 week(s) ago
close to the city but had an unpleasant experience, had to replace the teaspoon, even though it wasn't lost, it was just that the hotel staff were not careful enough
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Accommodation's Reply
29 Jun 2025
Good afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. Glad to hear that you felt comfortable while staying at our hotel. We will be looking forward to your next visit. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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s***i
10.0
/10
Reviewed 4 week(s) ago
Good hotel, clean and close to everywhere because the location is strategic.
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Accommodation's Reply
21 Jun 2025
Good afternoon, Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation with your family. The positive assessment that you gave us was very impressive. We will look forward to your next visit with a more memorable stay experience. Stay safe and stay healthy :) Warm regards, Darwin Siahaan.(General Manager)
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S***e
Staycation
9.1
/10
Reviewed 5 week(s) ago
Overall good, highly recommended
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Accommodation's Reply
17 Jun 2025
Good afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. The perfect star rating that you gave is very memorable in our hearts. We will look forward to your next visit with a more enjoyable stay experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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d***y
9.1
/10
Reviewed 6 week(s) ago
Pros: Cleanliness and friendliness of the staff are always okay. Cons: Room size is not too spacious.
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1 people find it helpful
Accommodation's Reply
09 Jun 2025
Good Morning Mr./Mrs. d*y, Thank you for your review and for choosing to stay at The Zuri Palembang. We are very happy to hear that you are satisfied with the cleanliness and friendliness of our staff. Regarding the room size that is considered less spacious, we have several types of rooms and different room sizes. If you visit again, we suggest you try another room type that may be more suitable for your needs. See you on your next visit. Best regards, Darwin Siahaan.(General Manager)
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A***x
Staycation
8.0
/10
Reviewed 6 week(s) ago
All the staff are friendly and responsive when we ask for help.
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Accommodation's Reply
11 Jun 2025
Good afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. It is our responsibility to always provide the best service for all our hotel guests. Thank you for your 5-star rating! We will look forward to your next visit with a more enjoyable stay experience. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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Destina
Staycation
9.4
/10
Reviewed 6 week(s) ago
It's really comfortable to stay here, the location is strategic and the room is clean. So far so good, will come back again.
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Accommodation's Reply
06 Jun 2025
Good Afternoon Mrs. Destina W. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. Glad to hear that you and your family feel comfortable and satisfied with the best facilities and services that we have provided. The perfect star rating that you gave is very memorable in our hearts. We will be looking forward to your next visit with more enjoyable experiences! Stay safe and stay healthy :) Best Regards, Darwin Siahaan.(General Manager)
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M***d
Staycation
10.0
/10
Reviewed 6 week(s) ago
really like staying here don't forget to stay here
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Good Afternoon Sir/Madam. Thank you for recommending The Zuri Hotel Palembang as your accommodation in Palembang. The perfect star rating that you gave us was very impressive. We will be looking forward to your next visit. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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B***a
Staycation
9.4
/10
Reviewed 7 week(s) ago
comfortable hotel, friendly staff.
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Accommodation's Reply
05 Jun 2025
Good Afternoon Sir/Madam. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. The 5/5 star rating that you gave us was very impressive. We will be looking forward to your next visit. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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SM
Sri M.
Business
10.0
/10
Reviewed 7 week(s) ago
the hotel is very comfortable and nice
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1 people find it helpful
Accommodation's Reply
05 Jun 2025
Good Afternoon Mrs. Sri M. Thank you for sharing your best experience while staying at The Zuri Hotel Palembang. The perfect star rating that you gave is very impressive for us. We will be looking forward to your next visit. Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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d***a
Staycation
7.2
/10
Reviewed 7 week(s) ago
Please pay more attention to the cleanliness of the room, the bedsheets have lots of yellow stains, there are lipstick marks on the mouthwash cup in the toilet (not the one we used). Please pay more attention to things like that, it's very dirty.
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Accommodation's Reply
05 Jun 2025
Good Afternoon Sir/Madam. Thank you for choosing The Zuri Hotel Palembang as your accommodation in Palembang. We apologize for the inconvenience you experienced during your stay at our hotel. We will follow up on this to the relevant department so that this will not happen again in the future. We hope this will not make you hesitate to visit The Zuri Hotel Palembang again. Please accept our sincere apologies. We look forward to your next visit with a more enjoyable stay experience! Stay safe and stay healthy :) Warm Regards, Darwin Siahaan.(General Manager)
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