Vila Air Natural Resort

Villas
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8.2
/10
Very Good
647 reviews

What Guests Say About Their Stay

Novie S.

8.5
/ 10
Comfortable... Nida and Wina as GRO Vila Air Natural Resort are very kind, helpful, and fast response.
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Verified Traveler

9.7
/ 10
The service was excellent, check-in and check-out were quick, and the place was pleasant. Teh Wina and Teh Alfitri were also very responsive. It's a perfect place for a getaway.
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Verified Traveler

10.0
/ 10
The staff was friendly and the service was great. I hope to return, but I'd like to try the higher location, where there are more pine trees and a more beautiful view. Thank you.
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eka p.

10.0
/ 10
Very comfortable, place, area, distance, atmosphere, etc. Overall, satisfied, want to come here again when on holiday.
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A***a

9.4
/ 10
The hotel staff are very friendly and attentive to guests' needs. The GROs are Nida and Wina. Everyone is very responsive, from the receptionist, the person who showed us to the villa, and the person who helped us fix the toilet. The villa is also very clean. I have no regrets about coming here twice. Always a good impression.
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In the Area
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Jl. Kolonel Masturi Km. 9 Desa Karyawangi, Parongpong Karyawangi, Parongpong, Bandung, Jawa Barat, Indonesia, 40559

Main Facilities

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This accommodation offers:
Outdoor pool
Basketball
Children pool
Restaurant
Family room
Garden
Train station pickup
Heater
Multilingual staff
note: villa was previously named Vila Air Natural Resort Lembang Staying at Vila Air Natural Resort is a good choice when you are visiting Parongpong. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Vila Air Natural Resort Address: Map & Location

Jl. Kolonel Masturi Km. 9 Desa Karyawangi, Parongpong Karyawangi, Parongpong, Bandung, Jawa Barat, Indonesia, 40559
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Lobby Vila Air Natural Resort
Lobby 2 Vila Air Natural Resort

Discover More About Vila Air Natural Resort

note: villa was previously named Vila Air Natural Resort Lembang

Location
Staying at Vila Air Natural Resort is a good choice when you are visiting Parongpong.

About Vila Air Natural Resort

Not only located within easy reach of various places of interests for your adventure, but staying at Vila Air Natural Resort will also give you a pleasant stay.

From business event to corporate gathering, Vila Air Natural Resort provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Vila Air Natural Resort is a great choice for you with a large and well-equipped function room to suit your requirements.

This villa is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Vila Air Natural Resort.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Vila Air Natural Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Vila Air Natural Resort is a villa with great comfort and excellent service according to most villa's guests.

With all facilities offered, Vila Air Natural Resort is the right place to stay.

All facilities in Vila Air Natural Resort

Facility

  • Outdoor pool
  • Basketball
  • Children pool
Swimming Pool Vila Air Natural Resort
Swimming Pool
Functional Hall Vila Air Natural Resort
Functional Hall
Lobby Vila Air Natural Resort
Lobby
Accommodation Services Vila Air Natural Resort
Accommodation Services
Exterior Vila Air Natural Resort
Exterior

Family-friendly Facilities

  • Children pool

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • No alcohol

Transportation

  • Secure parking

General

  • Family room
  • Heater
  • Terrace

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Sports and Recreations

  • Basketball

Things to Do

  • Garden
  • Outdoor pool
  • Spa

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup
  • Airport transfer

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour security
  • Limited hours room service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours
  • Wedding service

Accommodation Policy & General Information in Vila Air Natural Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Vila Air Natural Resort
21
Number of floors in Vila Air Natural Resort
2
Another facilities in Vila Air Natural Resort
Children pool, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Vila Air Natural Resort

What Time is Check In & Check Out at Vila Air Natural Resort?
Check-in time at Vila Air Natural Resort is staring from 15:00 - 22:00 while the latest check-out time is at before 12:00 - 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Vila Air Natural Resort provide breakfast?
Yes, Vila Air Natural Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Vila Air Natural Resort?
Vila Air Natural Resort is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Vila Air Natural Resort have?
Vila Air Natural Resort has 2 floors.
How many rooms are available at Vila Air Natural Resort?
Vila Air Natural Resort has 21 rooms in total.
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More Reviews from Other Guests in Vila Air Natural Resort

8.2
Very Good
From 647 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.2

Meal

7.9

Location

8.4

Service and Facilites

8.3

People often mention about Vila Air Natural Resort
All
Ambiance (27)
Staff Friendliness (24)
Family Friendly (23)
Surroundings (19)
Room Space (19)
Bedroom (17)
Hotel Area (17)
Bathroom (16)
Accessibility (13)
Check-in/out Time (13)
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Traveler Reviews Vila Air Natural Resort

Number of reviews per page
20
40
Customer reviews
Novie S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Comfortable... Nida and Wina as GRO Vila Air Natural Resort are very kind, helpful, and fast response.
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ACHMAD S.
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10.0
/10
Reviewed 5 week(s) ago
Good atmosphere, very cold weather.
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T***i
icon-Staycation
Staycation
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8.8
/10
Reviewed 15 week(s) ago
Romantic. The place is cool, perfect for family gatherings, away from the main road and all the noise. The staff and security are friendly, very helpful, and very quick to respond when asked for assistance. Especially Wina and Nida, the Grocers. The food is also delicious, especially the fried gourami. Recommended, and I'll definitely be back 🫶
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Verified Traveler
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Leisure
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9.7
/10
Reviewed 15 week(s) ago
The service was excellent, check-in and check-out were quick, and the place was pleasant. Teh Wina and Teh Alfitri were also very responsive. It's a perfect place for a getaway.
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Nazliah G.
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Leisure
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8.7
/10
Reviewed 19 week(s) ago
The place is nice, clean, and the staff are friendly, especially Wina and Alfitri. As for the food, the taste could be improved, but the service was already excellent. Overall, my family and I were satisfied with our stay here.
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KARJONO A.
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Leisure
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8.6
/10
Reviewed 19 week(s) ago
From first check-in to going home, so far it's okay.
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Verified Traveler
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10.0
/10
Reviewed 19 week(s) ago
The staff was friendly and the service was great. I hope to return, but I'd like to try the higher location, where there are more pine trees and a more beautiful view. Thank you.
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suhindra g.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The villa was clean and comfortable, and I felt comfortable with my family. However, when I chose the BBQ menu and had it delivered, the waiter forgot to provide me with a soft drink. I had to ask for it after I finished eating. It turned out the soft drink was out of stock and was replaced with mineral water. Overall, it was okay, thanks to Villa Air Natural.
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1 people find it helpful
eka p.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very comfortable, place, area, distance, atmosphere, etc. Overall, satisfied, want to come here again when on holiday.
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C***a
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Leisure
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8.5
/10
Reviewed 21 week(s) ago
The staff is good, the place is cool and fun for a group of people. Next time we'll schedule a vacation there again🫰
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Miemie W.
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8.3
/10
Reviewed 25 week(s) ago
Overall, it's still okay, especially when it comes to responding to complaints. The staff is very responsive. The worst part is the bathroom, which is dirty, smelly, and dark due to the wooden ornaments, which we found inappropriate. If you want an exotic feel, you can replace it with stone-patterned tiles.
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DINAWATI
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Staycation
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8.5
/10
Reviewed 26 week(s) ago
The place is nice and cool and assisted by friendly staff Ms. Aura and Nida.
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The hotel staff are very friendly and attentive to guests' needs. The GROs are Nida and Wina. Everyone is very responsive, from the receptionist, the person who showed us to the villa, and the person who helped us fix the toilet. The villa is also very clean. I have no regrets about coming here twice. Always a good impression.
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Melisa A. M.
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10.0
/10
Reviewed 30 week(s) ago
Vibes Villa, a beautiful Japanese-style villa, is well-organized, and the staff are friendly and helpful, and we were able to get everything we needed very quickly. The cool, fresh nights and mornings, far from the hustle and bustle of the city, felt chill, and the villa was very comfortable. Everything was handled by Kak Winda and Alfitri, who were friendly and helpful.
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Accommodation's Reply
16 Apr 2026
[28/03/26, 09.27.54] ] ] ] Rizwan: 24***485. [28/03/26, 13.50.54] ] ] ] ] Rizwan: 08*******867. [29/03/26, 11.23.48] ] ] ] ] Rizwan: 08*******125. [31/03/26, 08.19.46] ] ] ] Rizwan: Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to know that you enjoyed the cool natural atmosphere, the comfort of the villa, and the service from our team. Of course, we are committed to providing a peaceful and pleasant stay amidst the natural beauty of Lembang. We will pass on your gratitude to the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back for an even more memorable experience in the future. 🌿
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Cynthia S. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
The staff was very friendly, it was a shame it rained heavily all night. Everything was okay.
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Accommodation's Reply
16 Apr 2026
[28/03/26, 09.27.54] ] ] ] Rizwan: 24***485. [28/03/26, 13.50.54] ] ] ] ] Rizwan: 08*******867. [29/03/26, 11.23.48] ] ] ] ] Rizwan: 08*******125. [31/03/26, 08.19.46] ] ] ] Rizwan: Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to know that you enjoyed the cool natural atmosphere, the comfort of the villa, and the service from our team. Of course, we are committed to providing a peaceful and pleasant stay amidst the natural beauty of Lembang. We will pass on your gratitude to the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back for an even more memorable experience in the future. 🌿
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E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
The staff is very friendly, and the villa is directly adjacent to the parking lot, making it easy to carry your luggage. Very cozy, and comfortable.
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Accommodation's Reply
16 Apr 2026
[28/03/26, 09.27.54] ] ] ] Rizwan: 24***485. [28/03/26, 13.50.54] ] ] ] ] Rizwan: 08*******867. [29/03/26, 11.23.48] ] ] ] ] Rizwan: 08*******125. [31/03/26, 08.19.46] ] ] ] Rizwan: Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to know that you enjoyed the cool natural atmosphere, the comfort of the villa, and the service from our team. Of course, we are committed to providing a peaceful and pleasant stay amidst the natural beauty of Lembang. We will pass on your gratitude to the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back for an even more memorable experience in the future. 🌿
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Amanda A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 33 week(s) ago
The hotel staff, especially Alfitri and Aura, were friendly and very helpful. I'd recommend the swimming pool for its lack of lighting and lively atmosphere, but otherwise, the ambiance and the villas were very satisfying.
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2 people find it helpful
Accommodation's Reply
16 Apr 2026
[28/03/26, 09.27.54] ] ] ] Rizwan: 24***485. [28/03/26, 13.50.54] ] ] ] ] Rizwan: 08*******867. [29/03/26, 11.23.48] ] ] ] ] Rizwan: 08*******125. [31/03/26, 08.19.46] ] ] ] Rizwan: Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to know that you enjoyed the cool natural atmosphere, the comfort of the villa, and the service from our team. Of course, we are committed to providing a peaceful and pleasant stay amidst the beautiful nature of Lembang. We will pass on your gratitude to the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back for an even more memorable experience in the future. 🌿
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Dita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
The place is very clean, the wifi keeps dropping out, other than that the service is very friendly, access to the main road is close, thank you Kak Wina and Kak Rizwan for the good service.
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1 people find it helpful
Accommodation's Reply
31 Mar 2026
Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.
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Nikodemoes P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Wonderful place, love to be here, thanks to Alfitri and Nida for the services.
2 people find it helpful
Accommodation's Reply
31 Mar 2026
Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.
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Rini D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 38 week(s) ago
The hotel staff is very friendly with Ms. Wina, GRO at Villa Air
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1 people find it helpful
Accommodation's Reply
31 Mar 2026
Thank you so much for your positive review and for choosing Vila Air Natural Resort as your accommodation. We are delighted to hear that you enjoyed the cool natural surroundings, the comfort of the villa, and the service from our team. We are committed to providing a peaceful and pleasant vacation amidst the pristine nature of Lembang. We will share your compliments with the entire team, especially the staff who assisted you throughout your stay. We hope to welcome you back again in the future for an even more memorable experience.
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Number of reviews per page
20
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