City Hotel Derry

Hotels
8.6
/10
Very Good
957 reviews

What Guests Say About Their Stay

David
10.0
/ 10
Fantastic location very close to city walls and beside the river. Hotel was undergoing renovation in June 2025 as it is becoming a Hilton property. This was my second stay in 7 years and I hope the friendliness and reasonable pricing does not change. Parking is under the hotel in a very well hidden and small area. If you get a spot you will not want to move until check out. Parking an SUV would be quite a challenge. I hope to come back to this hotel one day.
Richard
10.0
/ 10
The staff was extremely helpful and courteous! Made our stay very enjoyable!
Mark
10.0
/ 10
Great location, friendly staff clean rooms. The bar is a great place to relax after playing golf. We’re seeing the city.
In the Area
See Map
Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at City Hotel Derry is a good choice when you are visiting County Donegal. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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City Hotel Derry Address: Map & Location

Queens Quay, Derry, County Donegal, Ulster, Ireland, BT487AS
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Discover More About City Hotel Derry

Location


Staying at City Hotel Derry is a good choice when you are visiting County Donegal.

About City Hotel Derry

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from City Hotel Derry exclusively for you.

City Hotel Derry is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at City Hotel Derry.

All facilities in City Hotel Derry

Others City Hotel Derry
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Barbecue
  • Steam room
  • Pool sun loungers

Business Facilities

  • Conference room
  • Conference center
  • Meeting rooms
  • Conference rooms

General

  • Parking
  • Banquet
  • Parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in City Hotel Derry

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately GBP 15.00 per person
  • Secured self parking fee: GBP 14.00 per day
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Outside food is not permitted on the premises.

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Hotel Derry
158
Number of floors in City Hotel Derry
7
Another facilities in City Hotel Derry
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in City Hotel Derry

What are available facilities at City Hotel Derry?
There are top facilites at City Hotel Derry such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at City Hotel Derry?
Check-in time at City Hotel Derry is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does City Hotel Derry provide breakfast?
Yes, City Hotel Derry provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of City Hotel Derry?
City Hotel Derry is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does City Hotel Derry have?
City Hotel Derry has 7 floors.
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More Reviews from Other Guests in City Hotel Derry

8.6
Very Good
From 957 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews City Hotel Derry

Number of reviews per page
20
40
Top reviews
Sean
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Despite renovations taking place everything was as it should be 👍
Eugene
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is under construction. No access to lobby except through parking garage. Breakfast dining facilities were relocated to a conference room. Rooms do not have AC (disabled) and the rooms get hot. They provide a fan, but the window to the outside opens only a crack due to safety cord. Terrible nights sleep with stuffy heat in the room and road noise and loud drunks in the late evening. Food service was questionable. Rooms were not consistently stocked. 3 couples had varied amenities or lack there of on the same floor. If the hotel is going to be in a remodeling a discount should be offered for those staying in the old rooms and putting up with the many inconveniences. Definitely not as represented in the offering.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Breakfast was excellent great choice of food
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic location very close to city walls and beside the river. Hotel was undergoing renovation in June 2025 as it is becoming a Hilton property. This was my second stay in 7 years and I hope the friendliness and reasonable pricing does not change. Parking is under the hotel in a very well hidden and small area. If you get a spot you will not want to move until check out. Parking an SUV would be quite a challenge. I hope to come back to this hotel one day.
Read More
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was extremely helpful and courteous! Made our stay very enjoyable!
Peter
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful location- but they are in the middle of construction so it makes it awkward to access the lobby - need to use the lifts all the time
Mark
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, friendly staff clean rooms. The bar is a great place to relax after playing golf. We’re seeing the city.
Geraldine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Had a good nites sleep
Jemima
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had booked deluxe double and was given an upgrade to a suite on seventh floor was delighted with it. It was really comfortable
Geoffrey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Under repair. Didn’t get Hilton Honors points. Great staff, though.
Bernadette
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This property is undergoing an extensive renovation however, there is no excuse for dirty cutlery and no attempt to replace when pointed out. Also coffee brought no milk no condiments on the table. Waitress just seem disinterested. I know it’s going through a refurb but they could try and show a bit of warmth to guests. Also bar service quite slow and no urgency to serve waiting guests. Should be transparent on £14 parking fee when making booking.
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Thank you for a great stay
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location and views from upper floors. Parking wasn’t easy but check in out was.
Monique
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We stayed 1 night when in Derry for a wedding. The hotel is extremely dated, although undergoing renovations as recently taken over by Hilton’s Doubletree brand. Our room was large and served its purpose but overall not terribly soundproof leading to a disturbed nights sleep from children being left to run wild up and down the corridor. Contributing to the poor nights sleep was the uncomfortable bed and pillows. Breakfast was a good offering in a room that will be lovely once renovated.
Read More
William
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Had I known in advance of confirming the booking that renovation work was being done, and sawing and hammering would start at 7:30 in the morning, I would not have stayed here. A complimentary drink on offer didn’t compensate for the annoyance.
Jane
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Didn't like anything. Gross and dirty. Really Really tired
Kelly-Lynn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Under Renovation but very nice
Deborah
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The food and staff was so amazing no fault there. It was £14 to stay in there under ground carpark which i believe should have been free as we paid a lot for the room. The hotel room itself was very extremely dated. It couls definately do with a freshen up. It had no fridge or no water for the kettle. We were there on a birthday trip and we were so dissapointed with the room. My son loves a bath as we jave a shower at home so when away he loves a we bath and it was not possible as the bath and tiles were all mouldy. The hotle is situated fantastic in the middle of everything right beside guild hall and all the shopping centres etc so location is brilliant. Location, food drink and staff is fab pity about the hotel room such a let down.
Read More
Oran
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Under construction but good stay overall
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Under renovations, which was not properly highlighted before we booked. The service at breakfast time was very poor and the coffee was lukewarm at best. Very disappointing breakfast. Bar service was poor as well. Facilities was very good though just a pity about the coffee in the morning
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 City Hotel Derry

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 957 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews City Hotel Derry

Number of reviews per page
20
40
Top reviews
Sean
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Despite renovations taking place everything was as it should be 👍
Eugene
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel is under construction. No access to lobby except through parking garage. Breakfast dining facilities were relocated to a conference room. Rooms do not have AC (disabled) and the rooms get hot. They provide a fan, but the window to the outside opens only a crack due to safety cord. Terrible nights sleep with stuffy heat in the room and road noise and loud drunks in the late evening. Food service was questionable. Rooms were not consistently stocked. 3 couples had varied amenities or lack there of on the same floor. If the hotel is going to be in a remodeling a discount should be offered for those staying in the old rooms and putting up with the many inconveniences. Definitely not as represented in the offering.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Breakfast was excellent great choice of food
David
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic location very close to city walls and beside the river. Hotel was undergoing renovation in June 2025 as it is becoming a Hilton property. This was my second stay in 7 years and I hope the friendliness and reasonable pricing does not change. Parking is under the hotel in a very well hidden and small area. If you get a spot you will not want to move until check out. Parking an SUV would be quite a challenge. I hope to come back to this hotel one day.
Read More
Richard
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was extremely helpful and courteous! Made our stay very enjoyable!
Peter
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful location- but they are in the middle of construction so it makes it awkward to access the lobby - need to use the lifts all the time
Mark
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location, friendly staff clean rooms. The bar is a great place to relax after playing golf. We’re seeing the city.
Geraldine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Had a good nites sleep
Jemima
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I had booked deluxe double and was given an upgrade to a suite on seventh floor was delighted with it. It was really comfortable
Geoffrey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Under repair. Didn’t get Hilton Honors points. Great staff, though.
Bernadette
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This property is undergoing an extensive renovation however, there is no excuse for dirty cutlery and no attempt to replace when pointed out. Also coffee brought no milk no condiments on the table. Waitress just seem disinterested. I know it’s going through a refurb but they could try and show a bit of warmth to guests. Also bar service quite slow and no urgency to serve waiting guests. Should be transparent on £14 parking fee when making booking.
Read More
Michelle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Thank you for a great stay
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location and views from upper floors. Parking wasn’t easy but check in out was.
Monique
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

We stayed 1 night when in Derry for a wedding. The hotel is extremely dated, although undergoing renovations as recently taken over by Hilton’s Doubletree brand. Our room was large and served its purpose but overall not terribly soundproof leading to a disturbed nights sleep from children being left to run wild up and down the corridor. Contributing to the poor nights sleep was the uncomfortable bed and pillows. Breakfast was a good offering in a room that will be lovely once renovated.
Read More
William
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Had I known in advance of confirming the booking that renovation work was being done, and sawing and hammering would start at 7:30 in the morning, I would not have stayed here. A complimentary drink on offer didn’t compensate for the annoyance.
Jane
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Didn't like anything. Gross and dirty. Really Really tired
Kelly-Lynn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Under Renovation but very nice
Deborah
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The food and staff was so amazing no fault there. It was £14 to stay in there under ground carpark which i believe should have been free as we paid a lot for the room. The hotel room itself was very extremely dated. It couls definately do with a freshen up. It had no fridge or no water for the kettle. We were there on a birthday trip and we were so dissapointed with the room. My son loves a bath as we jave a shower at home so when away he loves a we bath and it was not possible as the bath and tiles were all mouldy. The hotle is situated fantastic in the middle of everything right beside guild hall and all the shopping centres etc so location is brilliant. Location, food drink and staff is fab pity about the hotel room such a let down.
Read More
Oran
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Under construction but good stay overall
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Under renovations, which was not properly highlighted before we booked. The service at breakfast time was very poor and the coffee was lukewarm at best. Very disappointing breakfast. Bar service was poor as well. Facilities was very good though just a pity about the coffee in the morning
Number of reviews per page
20
40