Knock House Hotel

Great rooms ,very clean, everyone very friendly except for older blonde lady at breakfast, on the first morning a lad from overseas took us to our table , didnt explain buffet or offer us tea/coffee, the receptionist had asked me what time we d like breakfast , i told her my elderly mum wasnt great in the mornings so she told me 10.15 for breakfast , but on both mornings it appears breakfast was near over by then very little left so dont know wether she was wrong or our communication got mixed up, but still very nice and tasty what we did get , the young staff defo need MORE training in customer service and hospitality, lovely young people but need a manager/ senior to train them thoroughly, not their fault , need to be more visible in lobby for ordering and checking up on residents needing service , but over all we had a nice experience in knock hotel just needs more attention to detail

A wonderful and high standard hotel

Staff was exceptionally kind and helpful!

Holly at front desk was very helpful.

It was very easy and quick. Felt the service very good.

We stayed for one night for ease of access to Knock Shrine. Staff were very friendly and those we dealt with were very helpful. The heating in our room was on when we arrived meaning that, on a very warm day, it was far too hot. Fan on and window open didn't make much difference. Smokers outside chatting were noisy and smoke drifted in, rain smell of urine in bathroom on arrival. Bed very comfortable, food lovely in evening and morning.

"We had a wonderful stay! The staff were incredibly friendly and welcoming, making us feel right at home. Everything was spotless, and the meals were absolutely amazing. Thank you so much for your outstanding hospitality—we’ll definitely be back!"

Very convenient for the shrine although the hotel bedroom is starting to look dated.

We had a very pleasant stay at Knock house hotel, very quiet and peaceful, time to recharge the batteries as they say, room very pleasant, lovely shower, very quiet, breakfast very nice help yourself, food excellent 👍, staff 😊 very friendly and helpful, we will be back there again, would highly recommend hotel for long or short break.

Professional, friendly staff. Good food served throughout the day. Perfect location for visiting Knock shrine.

Lovely breakfast

Location

This is a conference style hotel, it has a cold atmosphere and very few facilities. If you are looking for a cosy, comfortable, with the world wide renowned warm Irish hospitality this isn’t the hotel for you. This hotel is situated next door to a very large religious building, the knock shrine & Basilica. As soon as you enter the hotel the cold stone floor & walls and high ceiling makes the place feel cold and stark. The elevator was not working ( due to storm damage) so you need to carry you luggage downstairs to your room, luckily we only had small bags but I feel sorry for anyone with anything larger as no help was offered. The room was very basic, bed hard, no bathroom ventilation, no refrigerator, no shampoo or body wash or bottled water or anything complimentary. I asked the front desk if they had convenience shop in the hotel or a vending machine and the answer was no. The restaurant followed the pattern being basic, cold atmosphere and the food was average to poor and quite expensive vs other hotels we had stayed at with a very basic burger costing 18 euros. Tap water was on offer but it smelt of ammonia. We will not be staying here again

Excellent location, delicious food served for breakfast and evening meal. Friendly and helpful staff. Fantastic Christmas decor and atmosphere.

Room was a little cold in the Evening time.

Nothing we did not like. So welcoming, we even popped in to the hotel for breakfast on our way back to the airport; very nice people

Very clean and great staff. Great choices for breakfast

Was wonderful…thank you!

Very nice hotel - clean and comfortable. Unfortunately no sockets near the bed for charging phone etc. Dining area lacking in atmosphere but pleasant enough though they need to install some window blinds. And the steps into the dining area are an accident waiting to happen!

A quiet place to stay. Located immediately next to the Knock shrine. We stayed three nights. Breakfast was convenient. Dinner as well.