Search Hotels
See All Photos
Hotel Universo
Hotels
7.8
/10
Pleasant
792 reviews
What Guests Say About Their Stay
Joyce
10.0
/ 10
I booked my stay here literally a half an hour before getting off the train and was greeted with great hospitality and an easy check-in! My room was quaint, colorful, clean, and perfect for my needs! I wanted something in the heart of the city that would allow me to walk around and enjoy everything that Florence has to offer. It was literally in the heart of the city, and a five minute walk from the train station, which made it super convenient. I highly recommend staying here at this lovely and hospitable hotel.
David
10.0
/ 10
The property was in a great location within walking distance from the train station. The room was fantastic. Had the room with a view of the square. Only thing was that there was no continental breakfast. For the price it could be added.
Tyler
10.0
/ 10
Great location, cute room with everything I needed. Staff was very helpful and easy to work with.
In the Area
See Map
Piazza Santa Maria Novella, 20, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123
Main Facilities
See more
24-Hour Front Desk
WiFi
Elevator
See more
Available Room Types in Hotel Universo
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Hotel Universo
Discover More Places
Piazza Santa Maria Novella, 20, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123
Discover More About Hotel Universo
Location
Hotel Universo is a hotel in a good neighborhood, which is located at Florence.
About Hotel Universo
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Universo.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Hotel Universo is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Universo is the right place to stay.
All facilities in Hotel Universo
Others
Hotel Services
- Laundry service
- Luggage storage
- Express check-in
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
- Tours
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Connectivity
- Free WiFi
General
- Parking (surcharge)
Business Facilities
- Computer station
Accommodation Policy & General Information in Hotel Universo
Important Note
- Self parking fee: EUR 48 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property is closed from November 4 2024 to December 31 2025 (dates subject to change).
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hotel Universo | 42 |
Number of floors in Hotel Universo | 5 |
Another facilities in Hotel Universo | Laundry service, Luggage storage, Express check-in, Express check-out, Multilingual staff |
Frequently asked question in Hotel Universo
What are available facilities at Hotel Universo?
There are top facilites at Hotel Universo such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Universo?
The standard check-in time at Hotel Universo is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hotel Universo
Traveloka (1)
Other sources (792)
7.8
Pleasant
From 792 reviews
Cleanliness
8.2
Room Comfort
7.4
Location
9.4
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Universo
Number of reviews per page
20
40
Top reviews
Jason
Leisure Family
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great staff and great location.
Lyle
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the
Piazza Santa Maria.
Room and Facility is plain and small but nice.
Juan
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Rooms are very old, but the bathroom was renovated.
Jeff
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Just the room and bathroom was a little small. Everyone was very kind!
Martin
Friends and Family
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The hotel is located on a large piazza with many restaurants and an excellent gellateria and Basilica steps away. The piazza is very loud the Friday night we stayed but earplugs were the trick. Not many amenities, no breakfast, but nearby cafes provide pastries, sandwiches, and espresso. Ten minute walk to the train station terminal.
Read More
Jason
Leisure Family
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Nice place with a friendly staff.
Josue
6.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
I only recommend one night stay
Mikeson
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Walking distance from train station. Lots of options for dinning
Trish
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
.
Joseph
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Enjoyed the location and the convenience. A bit noisy and minimum extras such as soap and shampoo
Cynthia
Leisure Family
6.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Nothing like the pictures used on the advertised and most of our outlets didn't work for some reason.
Angela
Leisure Family
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Florence is a beautiful city, but everything was really outdated, dirty, the beds felt like cardboard. The staff however was really kind. You hear every little sound from outside and through the halls. I do have to give them the shower was one of the best in all of Italy. The water pressure was great lol! If it’s a one day stay I say do it, but more then a day, I don’t know… rethink your plan maybe?
Read More
Daniel
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Centrally located and near the train station. Room 500 is a bit small. Not sure how it compares to other rooms.
Tony
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
It was a very good location. The windows did a good job at keeping the sound out.
Suraj
Leisure with Partner
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Noisy, faulty electrical outlets and uncomfortable mattress. Would not recommend
Maureen
Leisure with Partner
4.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Friendly and helpful staff. Nice lobby, room mediocre. Too hot and could not adjust to
A lower temperature. Bugs in room,
Shower leaked all over stall and floor, shower water luke warm
David
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great location, near train station, easy to walk places. Very old property but worked for us.
Joyce
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
I booked my stay here literally a half an hour before getting off the train and was greeted with great hospitality and an easy check-in! My room was quaint, colorful, clean, and perfect for my needs! I wanted something in the heart of the city that would allow me to walk around and enjoy everything that Florence has to offer. It was literally in the heart of the city, and a five minute walk from the train station, which made it super convenient. I highly recommend staying here at this lovely and hospitable hotel.
Read More
Cara
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Small but efficient room on the 5th floor looking out onto the piazza, perfect location r/t dining, shopping, and sight-seeing and very walkable to train station and tram stop from airport. We could hear music and activities from the restaurants and piazza below until late, but that was mostly pleasant. Staff was excellent. Not luxurious but we’d recommend!
Read More
David
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The property was in a great location within walking distance from the train station. The room was fantastic. Had the room with a view of the square. Only thing was that there was no continental breakfast. For the price it could be added.
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Florence
About Traveloka
Facebook
Instagram
Youtube
Copyright © 2025 Traveloka. All rights reserved