Does Hotel Universo provide parking?

Yes, Hotel Universo provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Universo?

Hotel Universo is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Universo

Name: Hotel Universo
Address: Piazza Santa Maria Novella, 20, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123, Piazza Santa Maria Novella, 20, Tuscany, 50123, Italy
Rating: 7.8

Hotels

7.8

/10

Pleasant

793 reviews

What Guests Say About Their Stay

Joyce

10.0

/ 10

I booked my stay here literally a half an hour before getting off the train and was greeted with great hospitality and an easy check-in! My room was quaint, colorful, clean, and perfect for my needs! I wanted something in the heart of the city that would allow me to walk around and enjoy everything that Florence has to offer. It was literally in the heart of the city, and a five minute walk from the train station, which made it super convenient. I highly recommend staying here at this lovely and hospitable hotel.

David

10.0

/ 10

The property was in a great location within walking distance from the train station. The room was fantastic. Had the room with a view of the square. Only thing was that there was no continental breakfast. For the price it could be added.

Tyler

10.0

/ 10

Great location, cute room with everything I needed. Staff was very helpful and easy to work with.

In the Area

See Map

Piazza Santa Maria Novella, 20, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123

Main Facilities

24-Hour Front Desk

WiFi

Elevator

Hotel Universo is a hotel in a good neighborhood, which is located at Florence. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Hotel Universo Address: Map & Location

Piazza Santa Maria Novella, 20, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123

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Location

Hotel Universo is a hotel in a good neighborhood, which is located at Florence.

About Hotel Universo

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Universo.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Universo is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Universo is the right place to stay.

All facilities in Hotel Universo

Others

Hotel Services

Laundry service
Luggage storage
Express check-in
Express check-out
Multilingual staff
24-hour Receptionist
Newspaper in lobby
Tours
Concierge

Public Facilities

Others
Smoke-free area
Safety deposit box
Elevator

Connectivity

Free WiFi

General

Parking (surcharge)

Business Facilities

Computer station

Accommodation Policy & General Information in Hotel Universo

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Self parking fee: EUR 48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

This property is closed from November 4 2024 to December 31 2025 (dates subject to change).

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Hotel Universo	42
Number of floors in Hotel Universo	5
Another facilities in Hotel Universo	Laundry service, Luggage storage, Express check-in, Express check-out, Multilingual staff

Frequently asked question in Hotel Universo

What are available facilities at Hotel Universo?

There are top facilites at Hotel Universo such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Hotel Universo?

Check-in time at Hotel Universo is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Hotel Universo?

Hotel Universo is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Hotel Universo have?

Hotel Universo has 5 floors.

How many rooms are available at Hotel Universo?

Hotel Universo has 42 rooms in total.

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More Reviews from Other Guests in Hotel Universo

Overall Ratings & Reviews Hotel Universo

Traveloka (1)

Other sources (792)

7.8

Pleasant

From 792 reviews

Cleanliness

8.2

Room Comfort

7.4

Location

9.4

Service and Facilites

8.2

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Traveler Reviews Hotel Universo

Number of reviews per page

Top reviews

Jason

Leisure Family

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Great staff and great location.

Lyle

8.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

The location is great. Short (5 min) walk from the train station and close to shopping, great food, and next to the Piazza Santa Maria. Room and Facility is plain and small but nice.

Juan

8.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Rooms are very old, but the bathroom was renovated.

Jeff

8.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Just the room and bathroom was a little small. Everyone was very kind!

Martin

Friends and Family

8.0

/10

Reviewed 57 week(s) ago

Hotels.com verified review

The hotel is located on a large piazza with many restaurants and an excellent gellateria and Basilica steps away. The piazza is very loud the Friday night we stayed but earplugs were the trick. Not many amenities, no breakfast, but nearby cafes provide pastries, sandwiches, and espresso. Ten minute walk to the train station terminal.

Jason

Leisure Family

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Nice place with a friendly staff.

Josue

6.0

/10

Reviewed 58 week(s) ago

Hotels.com verified review

I only recommend one night stay

Mikeson

Leisure with Partner

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Walking distance from train station. Lots of options for dinning

Trish

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Joseph

Leisure Family

8.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Enjoyed the location and the convenience. A bit noisy and minimum extras such as soap and shampoo

Cynthia

Leisure Family

6.0

/10

Reviewed 59 week(s) ago

Expedia Group verified review

Nothing like the pictures used on the advertised and most of our outlets didn't work for some reason.

Angela

Leisure Family

8.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Florence is a beautiful city, but everything was really outdated, dirty, the beds felt like cardboard. The staff however was really kind. You hear every little sound from outside and through the halls. I do have to give them the shower was one of the best in all of Italy. The water pressure was great lol! If it’s a one day stay I say do it, but more then a day, I don’t know… rethink your plan maybe?

Daniel

Leisure with Partner

8.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Centrally located and near the train station. Room 500 is a bit small. Not sure how it compares to other rooms.

Tony

8.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

It was a very good location. The windows did a good job at keeping the sound out.

Suraj

Leisure with Partner

2.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Noisy, faulty electrical outlets and uncomfortable mattress. Would not recommend

Maureen

Leisure with Partner

4.0

/10

Reviewed 61 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Nice lobby, room mediocre. Too hot and could not adjust to A lower temperature. Bugs in room, Shower leaked all over stall and floor, shower water luke warm

David

6.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Great location, near train station, easy to walk places. Very old property but worked for us.

Joyce

Leisure

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Cara

8.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Small but efficient room on the 5th floor looking out onto the piazza, perfect location r/t dining, shopping, and sight-seeing and very walkable to train station and tram stop from airport. We could hear music and activities from the restaurants and piazza below until late, but that was mostly pleasant. Staff was excellent. Not luxurious but we’d recommend!

David

Leisure Family

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.