Mercure Rome Leonardo da Vinci Airport

We had a wonderful 1 night stay. Staff was amazing !! A shout out to our waiter who took amazing care of us! Super friendly and went above and beyond! Beautiful pool and garden area! Will definitely be back!

We stayed one night to catch our flight the next day. Had lunch poolside and dinner in the restaurant. Food and service were great. Room was clean and comfortable but had a couple of maintenance issues. All the staff were very helpful. The airport shuttle is so convenient. Would definitely recommend it for anyone catching a flight.

Just so so

Remodeled tastefully & clean. Good staff.

Remodeled and clean. Close proximity to airport

Love the pool and garden!

Close to the airport, but that also says something about the community around the hotel.

Close to the airport - great stay for a quick nights sleep befrope a flight. $6 shuttle charge in the mornnig on time an easy pickup/dropoff!

Pool was not available all day which was very disappointing as I booked there fir the pool. They were vacuuming with water robot and did not let anyone in the pool.

A

We were disappointed that the mini bar was not refrigerated. We asked about it at reception and were told that the kitchen would refrigerate our leftovers from their restaurant. When we asked the server in the restaurant, he chuckled and said that they would not do it. Also, we would prefer glasses for drinking, rather than paper cups.

Confortable hotel

We stayed in three different rooms due to the A/C not working in a heatwave in Rome. The maintenance person was fantastic and did his absolute best to help us. The first room, at 2:30am, we called and they ended up moving us to the second room, but the A/C didn’t work either, so we switched again. The last room was “cooler” but it looked like someone had slept in the bed, (the maintenance guy) because he already had a key to that room and the window was already open. Maybe that’s where he tried to catch a nap in between maintenance calls? Anyway, the A/C was cooler but it dripped outside the door so much that there was a puddle on top of the carpet 6 hours later when we had to leave for the airport. Oh, and the swimming pool was CLOSED and that was the only reason I chose the place because we wanted a cool place to relax before catching a very long flight home and after being in the heat for a few days in central Rome. All in all, a terrible experience and wish to forget it!

Great new surprise for us. Will not stay at Hilton again. Shuttle is fast and convenient. Restaurant food is good and bed was confortable.

A

A functional room for an overnight stay. Staff were very friendly but beware fees for Hotel Shuttle and City Tax makes it a slightly less economical stay !

Good breakfast selection and lovely food for dining. The staff are friendly and polite.

This hotel is very modern, clean and convenient for the airport and provides a shuttle.

Very pleasant experience. Staff was very accommodating.

I would have preferred more food options prior to 7:30PM