Pinewood Hotel Rome

The customer service was poor especially the first day we arrived receptionist was rude.No water given in the room to drink. The rooms are not sound proof you hear the noise from next rooms and corridor. Small insects are in the rooms.

Was nice and clean..breakfast was great...didnt hear other people

Great staff, loved free breakfast.

property was neat and clean, staff was very helpful,'breakfast was great.

Very nice affordable stay in Rome.

The staff was very friendly. Breakfast was really good.

It was a great hotel for the purpose we were in Rome. We were glad to have chosen it.

Location is good, on the main road so getting there you avoid the heavy Rome traffic. There are bus stops 100m away from the hotel. Will only need to get one bus to Vatican City and two buses to the Colosseum (if you don’t take the metro). The parking is next to the hotel (not the underground parking). The room was a little dated but the bathroom was modern. Breakfast was average. Staff were very friendly and helpful.

All pretty good location just ok

Paulo and his staff were very friendly, and understanding, and kind!! Definitely would return to this nice hotel.

Nice hotel with very friendly reception staff who could not do enough to assist. Room was clean and beds were comfortable. View from balcony was quite nice, the decor is very rustic Italian which we didn't mind. There was an excellent selection for breakfast and there will be something for everyone. Cornelia metro station is a 10 minute walk away and there are plenty of taxis but make sure you check the fare before you set off. Would definitely stay again.

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El personal muy amable pero el hotel ya necesita una remodelación los cuarto súper chiquitos

The air conditioner need to be clean because it's mas very dirty. The bathtub is necessary to change because is very slippery.

Hotel room very clean

This is the most terrible hotel I have in my life. 1- the smell of smoking was everywhere in the room in the first day. Although it said No smoking. there was a smoking butt in the room 2- The receptionist was rude and didn't know how to speak English 3-There was an extra step inside the room which is very risky to slip on. My little kid slipped 4 times in it. 4- the Bathroom lock was broken 5-they turned off the AC overnight and we didn't know until the second day when we noticed that the room is very humid 6- the furniture was broken and very dirty outside in the balcony 7- every time I asked something from the receptionist, or complaint about something, they said you can contact Expedia and get a refund Overall, my experience at this hotel was a total disaster. From the run-down facilities to the unhelpful staff, everything about my stay was subpar. It's a shame that what was supposed to be a relaxing and enjoyable trip turned into a nightmare thanks to this poorly managed hotel. Needless to say, I will never be staying there again, and I urge others to steer clear of this establishment if they value a comfortable and pleasant hotel experience I have pictures for all this, but I don't know how to share them

Excellent customer service, clean rooms, beautiful hotel. I love my stay! Highly recommend.

Price for room per night was good, presentation needs a lot of work, of all the places I stayed between Zurich and Rome, this place had the highest city tax per night.

We loved everything . Cozy room , nice breakfast and accommodating staff especially Mac . Accessible to bus and train

Very limit in breakfast given to you and no dining room at night