ANA Crowne Plaza AKITA by IHG, an IHG Hotel

Great location with awesome & fairly priced restaurants nearby

The hotel is located in the heart of Akita. Train / bus stations, restaurants, shopping districts and tourist spots are all well within walking distance. Hotel room is well sized and staff are very friendly. It is definitely the top choice for first timers to Akita.

I throughly enjoyed the breakfast buffet. Kiritanpo was excellent. Staff was friendly and courteous throughout our stay.

Excellent customer service, location is very close to shopping and terminal, breakfast is a plus.

We extended our stay and have to be transfers to a smaller room due to high occupancy. But the staff was very accommodating and help us with Luggages... The Location is perfect, the staff attitude is what makes the difference.

The Hotel is close to everything you need super clean and with friendly staff. One issue No one speak English, but they will do everything to help you. So it was not an issue because they have the right attitude.

A little dated but but conveniently located. Room set-up was nice and functional.

Overall good price

Great staff

Everyone was wonderful

Short walking distance from Akita station. Room was nice, but very basic. View was of the building, but I don't mind not having a view. Close to 7-11 which is inbetween the hotel and the station.

Dated

Room is super nice.

We had a terrible smell in the bathroom. The fan wasn’t working so there was a mould smell

Easy walk from the train station and to the park. Breakfast and cocktail hour were great!

Comfortable and pleasant stay. Convenient location and accessible to transportation. Helpful staff, clean rooms and good amenities. Enjoyed our visits to The Lounge. Have stayed with other Crowne Plaza properties before with similar positive experiences.

Great breakfast!

Great Service! Staff are very attentive and polite.

Out of many areas where we went in Japan, Akita was the most unsafe with skateboarders (who were out to pick fights/steal with a dozen or so others) after dark. I was not expecting that. Once we stopped going out at night, everything was fine in terms of safety. They seem to target tourists, where there were plenty. On a side note, the front desk suggested a few places to eat, and the first place we went they gouged us on food we didn't order and it was super salty and not recommended. Another reason not to go out after dark there. The bathroom was tiny, the room was ok. I would not have ordered the additional breakfast as part of the package since we had gotten the room with lounge access and that already included basic breakfast which was good enough for us. The location was good, close to the bus and train (shinkansen) station.

Conveniently located to Akita Station. Staff was extremely friendly and courteous. Would definitely stay again