Luxury Hotels in Odawara-shi, Japan

1 staff (the receptionist) is very rude. He told me not to smile and also he said right into my face: “No, you don’t understand!”. His English is really bad, he did not explain carefully to the customer and he claimed the fault on the customer. This is the only and only time I stayed there, do not want to stay again

This is the first time I spent a night in traditional Ryokan! Yumi san and King Kong san are nice persons, I love trying to chat with them. The bath is really nice and clean, but since they only have one bathtub at my floor, I can't stay in the bath for too long :'d also because the toilet is the traditional one, maybe you should bring glass or something to put water and wash after finishing doing your job. Because it's traditional one, the toilet is a little bit smelly. Other than that, it was a nice stay! Even they provide us with Yukata for bed! >< They also inform us about the nearest event so we can catch it! Will come again later! Definitely~ lol

- Location is very good. It's near Odawara station (walk about 5 min). There are many restaurant near the hotel. It's very easy to find some food. There is Lawson near the hotel. - Staffs are very nice and can speak English very well. - The room is clean but is a little bit small. - Toilet is very clean.