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Kobe PortTower Hotel
Hotels
7.2
/10
Pleasant
457 reviews
What Guests Say About Their Stay
Jordan
10.0
/ 10
For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels.
The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view.
The staff were all incredibly professional, not much more to say other than they were great.
The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them.
Overall, a great hotel in a great location.
Darleen
10.0
/ 10
Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Matthew
10.0
/ 10
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
In the Area
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6-1 Hatobacho, Chuo-ku, Kobe-shi, Hyogo, Kansai, Japan, 650-0042
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Kobe PortTower Hotel
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Kobe PortTower Hotel Address: Map & Location
6-1 Hatobacho, Chuo-ku, Kobe-shi, Hyogo, Kansai, Japan, 650-0042
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Location
Staying at Kobe PortTower Hotel is a good choice when you are visiting Kobe-shi.
About Kobe PortTower Hotel
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Kobe PortTower Hotel exclusively for you.
Staying at Kobe PortTower Hotel will surely satisfy you with its great hospitality and affordable price.
All facilities in Kobe PortTower Hotel
Others
General
- Parking
- Microwave (shared)
- Smoking area
- Parking (surcharge)
Hotel Services
- Luggage storage
- 24-hour Receptionist
- Laundry service
- Concierge
Food and Drinks
- Bar
- Breakfast
- Snack bar
Public Facilities
- Others
- Restaurant
- Elevator
Things to Do
- Sauna
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Kobe PortTower Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 2400 to 4500 for adults, and JPY 1200 to 3660 for children
- Uncovered self parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 20
Check-in/Check-out Time
Check-in:
15:00 - 05:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 05:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Kobe PortTower Hotel | 193 |
Number of floors in Kobe PortTower Hotel | 13 |
Another facilities in Kobe PortTower Hotel | Parking, Microwave (shared), Smoking area, Parking (surcharge), Luggage storage |
Frequently asked question in Kobe PortTower Hotel
What are available facilities at Kobe PortTower Hotel?
There are top facilites at Kobe PortTower Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Kobe PortTower Hotel?
Check-in time at Kobe PortTower Hotel is staring from 15:00 - 05:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Kobe PortTower Hotel provide breakfast?
Yes, Kobe PortTower Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Kobe PortTower Hotel?
Kobe PortTower Hotel is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Kobe PortTower Hotel have?
Kobe PortTower Hotel has 13 floors.
See All
More Reviews from Other Guests in Kobe PortTower Hotel
Overall Ratings & Reviews Kobe PortTower Hotel
Traveloka (3)
Other sources (454)
7.2
Pleasant
From 454 reviews
Cleanliness
7.0
Room Comfort
6.6
Location
8.0
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Kobe PortTower Hotel
Number of reviews per page
20
40
Top reviews
Leonard
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Onsen was enjoyable.
Jordan
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels.
The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view.
The staff were all incredibly professional, not much more to say other than they were great.
The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them.
Overall, a great hotel in a great location.
Read More
Verified traveler
4.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting.
The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room
Night 1: $70
Night 2: $120
Night 3: $22
I think there are nice rooms in this hotel but not this one.
Read More
Darleen
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Eunice
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.
Read More
Matthew
Business and Leisure
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
Diane Angelique
Leisure Family
8.0
/10
Reviewed 221 week(s) ago
Expedia Group verified review
it was good.
Marc
8.0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
Not a bad place to spend a night.
Yiu Wai William
8.0
/10
Reviewed 312 week(s) ago
Hotels.com verified review
Hotel and rooms are dated, but the location is just minutes away from Port Tower and Pier (walking distance with Passover connecting from 1/F exit). The Onsen and Stone Sauna is VERY GOOD QUALITY! I would recommend this hotel just for the Onsen!
Verified traveler
10.0
/10
Reviewed 314 week(s) ago
Hotels.com verified review
One night in town for a wedding. Very good location and excellent view from wine bar at top of hotel.
ali
4.0
/10
Reviewed 334 week(s) ago
Hotels.com verified review
Dont accept some one will help you with your luggage!! And don't ask for help no one will cares
Shirley
8.0
/10
Reviewed 341 week(s) ago
Hotels.com verified review
A great location for walking. It’s close to Memorial Park and in the other direction it’s near shopping malls and restaurants.
The room was very small for two people.
Nicholas
10.0
/10
Reviewed 360 week(s) ago
Hotels.com verified review
Perfect location to get quickly into Motomachi area.
Karl
10.0
/10
Reviewed 402 week(s) ago
Hotels.com verified review
Great location, friendly helpful staff. Would stay again
Meow
8.0
/10
Reviewed 417 week(s) ago
Expedia Group verified review
Convenient shuttle service from/to Sannomiya Station. Very nice spa area access for 500yen/stay. I love the champagne bubble bath‼️
Verified traveler
4.0
/10
Reviewed 446 week(s) ago
Expedia Group verified review
I was there for 4 days and the maid did not clean my room at all!
Pimjai
8.0
/10
Reviewed 448 week(s) ago
Expedia Group verified review
The hotel is quite old. The location is ok. The hotel provide shuttle service to and from JR station all day. However, you need to make a reservation.
Verified traveler
6.0
/10
Reviewed 460 week(s) ago
Expedia Group verified review
Ialways use this hotel because of reasonable prices n easy accecc to go train station n shooping mall. There is Free Shuttle bus from Sannomiya station.(Reservation required) I recomend other peple who wants save money.
M Faheem
8.0
/10
Reviewed 473 week(s) ago
Hotels.com verified review
Staff was very friendly despite language barrier. They have buffet restaurant for breakfast, lunch, and dinner! Overall a good hotel stay.
hayles
8.0
/10
Reviewed 483 week(s) ago
Expedia Group verified review
Conveniently located, though very close to some roads making it noisy at times. Wifi in the room, onsen, gym and laundry facilities all easy to use and 3 restaurants.
Staff were friendly and helpful.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Kobe PortTower Hotel
Traveloka (3)
Other sources (454)
7.2
Pleasant
From 454 reviews
Cleanliness
7.0
Room Comfort
6.6
Location
8.0
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Kobe PortTower Hotel
Number of reviews per page
20
40
Top reviews
Leonard
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Onsen was enjoyable.
Jordan
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
For context, I stayed here in the middle of a month-long trip in Japan, and before this have mostly been in budget hotels.
The location was, in my opinion, one of the best parts of the hotel. It is within a 10 minute walk to both a JR Rail station and a local line, and is a short walk to both Harborland and the Kobe Port Tower. All guest rooms are relatively high up -- 6th or 7th floor -- and some, like the room I was in, have a view of Kobe Port Tower. One night it was pouring rain, but I still had a nice time with the view.
The staff were all incredibly professional, not much more to say other than they were great.
The room was clean and the air conditioning worked great. My only complaint would be that the highest hook for the shower head was broken. I probably could have told the front desk and got it fixed, but I liked the room enough to not bother them.
Overall, a great hotel in a great location.
Read More
Verified traveler
4.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
First, i want to mention that the front desk staff was incredibly kind and helpful. We booked the standard double room. when we opened the door we immediately realized it was not the room pictured on the app. The beds were so uncomfortable. The room was tiny. The carpet was literally coming off the floor. So much dust that I woke up with my eyes puffed up. The window panes were loose and rattled when a truck would drive by. Stains on everything. Disgusting.
The staff were so kind and gave us extra blankets to sleep on top of to make the mattress bearable. They worked with hotels.com to help us cancel the remaining nights. Also weird how they charge the room
Night 1: $70
Night 2: $120
Night 3: $22
I think there are nice rooms in this hotel but not this one.
Read More
Darleen
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
Centrally located easy walk to motomachi station, shopping and the port. Rooms outdated, walls need a good clean, neverthe less comfortable. Beautiful bath and sauna area ideal for soking after a day of adventure
Eunice
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
The prices were good and it’s not too far from the station, hence I chose to stay at this property. It’s close to the local monorail station, but if you’re looking for the JR, it’s like a 10 minute walk. bought the room wi th the shared bathroom, but had some issues because I had tattoos. They were flexible enough to open the shared baths to tattooed guest during busy seasons, but you’re only allowed to shower between 11-3am which was a pain, but just something to be mindful of. They have cheap beers during happy hour, and free coffee between a certain time too, which is nice. Overall not a bad experience.
Read More
Matthew
Business and Leisure
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
I was an unusual foreigner in this family-friendly hotel, but had no troubles with helpful staff (and some Google translate!) Great breakfast buffet, nice spa, ok exercise room, easy laundry, free drink at happy hour, great location, overall great value.
Diane Angelique
Leisure Family
8.0
/10
Reviewed 221 week(s) ago
Expedia Group verified review
it was good.
Marc
8.0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
Not a bad place to spend a night.
Yiu Wai William
8.0
/10
Reviewed 312 week(s) ago
Hotels.com verified review
Hotel and rooms are dated, but the location is just minutes away from Port Tower and Pier (walking distance with Passover connecting from 1/F exit). The Onsen and Stone Sauna is VERY GOOD QUALITY! I would recommend this hotel just for the Onsen!
Verified traveler
10.0
/10
Reviewed 314 week(s) ago
Hotels.com verified review
One night in town for a wedding. Very good location and excellent view from wine bar at top of hotel.
ali
4.0
/10
Reviewed 334 week(s) ago
Hotels.com verified review
Dont accept some one will help you with your luggage!! And don't ask for help no one will cares
Shirley
8.0
/10
Reviewed 341 week(s) ago
Hotels.com verified review
A great location for walking. It’s close to Memorial Park and in the other direction it’s near shopping malls and restaurants.
The room was very small for two people.
Nicholas
10.0
/10
Reviewed 360 week(s) ago
Hotels.com verified review
Perfect location to get quickly into Motomachi area.
Karl
10.0
/10
Reviewed 402 week(s) ago
Hotels.com verified review
Great location, friendly helpful staff. Would stay again
Meow
8.0
/10
Reviewed 417 week(s) ago
Expedia Group verified review
Convenient shuttle service from/to Sannomiya Station. Very nice spa area access for 500yen/stay. I love the champagne bubble bath‼️
Verified traveler
4.0
/10
Reviewed 446 week(s) ago
Expedia Group verified review
I was there for 4 days and the maid did not clean my room at all!
Pimjai
8.0
/10
Reviewed 448 week(s) ago
Expedia Group verified review
The hotel is quite old. The location is ok. The hotel provide shuttle service to and from JR station all day. However, you need to make a reservation.
Verified traveler
6.0
/10
Reviewed 460 week(s) ago
Expedia Group verified review
Ialways use this hotel because of reasonable prices n easy accecc to go train station n shooping mall. There is Free Shuttle bus from Sannomiya station.(Reservation required) I recomend other peple who wants save money.
M Faheem
8.0
/10
Reviewed 473 week(s) ago
Hotels.com verified review
Staff was very friendly despite language barrier. They have buffet restaurant for breakfast, lunch, and dinner! Overall a good hotel stay.
hayles
8.0
/10
Reviewed 483 week(s) ago
Expedia Group verified review
Conveniently located, though very close to some roads making it noisy at times. Wifi in the room, onsen, gym and laundry facilities all easy to use and 3 restaurants.
Staff were friendly and helpful.
Number of reviews per page
20
40