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Crowne Plaza Nairobi Airport by IHG
Hotels
9.2
/10
Exceptional
898 reviews
What Guests Say About Their Stay
Kelley
10.0
/ 10
great for transiting Nairobi. Not much in walking distance but with a taxi or Uber you can visit several places.
Bruce
10.0
/ 10
A great hotel if flying into or leaving Nairobi. Convenient location to airport. Professional staff and really nice hotel. Shout-out for great service to Arnold, Sharon and Rehab. Will definitely stay at the hotel again.
Raymond
10.0
/ 10
Everything is always excellent the service providers are really so welcoming
In the Area
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First Freight Lane, Jomo Kenyatta International Airport, Embakasi, Embakasi East, Nairobi, Kenya
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Crowne Plaza Nairobi Airport by IHG
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Crowne Plaza Nairobi Airport by IHG Address: Map & Location
First Freight Lane, Jomo Kenyatta International Airport, Embakasi, Embakasi East, Nairobi, Kenya
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Location
Crowne Plaza Nairobi Airport by IHG is a hotel in a good neighborhood, which is located at Embakasi.
About Crowne Plaza Nairobi Airport by IHG
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Crowne Plaza Nairobi Airport by IHG exclusively for you.
Get precious and unforgettable moment during your stay at Crowne Plaza Nairobi Airport by IHG.
All facilities in Crowne Plaza Nairobi Airport by IHG
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Outdoor pool
- Spa
- Garden
- Sauna
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Food and Drinks
- Bar
- Poolside bar
- Breakfast
General
- Parking
- Rooftop terrace
- Banquet
Transportation
- Limo or town car service
- Airport transfer
Connectivity
- Free WiFi
In-room Facilities
- TV
Nearby Facilities
- Souvenir shop
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Crowne Plaza Nairobi Airport by IHG
Important Note
- Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
- Rollaway bed fee: USD 90.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100.0 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses a grey water recycling system
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 12:00 - Before 10:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Crowne Plaza Nairobi Airport by IHG | 144 |
Number of floors in Crowne Plaza Nairobi Airport by IHG | 4 |
Another facilities in Crowne Plaza Nairobi Airport by IHG | Laundry service, Tours, Multilingual staff, Express check-in, Luggage storage |
Frequently asked question in Crowne Plaza Nairobi Airport by IHG
What are available facilities at Crowne Plaza Nairobi Airport by IHG?
There are top facilites at Crowne Plaza Nairobi Airport by IHG such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Crowne Plaza Nairobi Airport by IHG?
Check-in time at Crowne Plaza Nairobi Airport by IHG is staring from From 12:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Crowne Plaza Nairobi Airport by IHG provide breakfast?
Yes, Crowne Plaza Nairobi Airport by IHG provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Crowne Plaza Nairobi Airport by IHG?
Crowne Plaza Nairobi Airport by IHG is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Crowne Plaza Nairobi Airport by IHG have?
Crowne Plaza Nairobi Airport by IHG has 4 floors.
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More Reviews from Other Guests in Crowne Plaza Nairobi Airport by IHG
Other sources (898)
9.2
Exceptional
From 898 reviews
Cleanliness
9.6
Room Comfort
9.4
Location
10.0
Service and Facilites
9.4
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Traveler Reviews Crowne Plaza Nairobi Airport by IHG
Number of reviews per page
20
40
Top reviews
Kelley
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
great for transiting Nairobi. Not much in walking distance but with a taxi or Uber you can visit several places.
Alison
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
A great spot for an overnight stay and being close to the airport. Room was nice and modern, staff friendly and food was okay. Free airport shuttle was really helpful and easy to locate at the airport. Hotel is gated so seemed quiet safe inside.
Bruce
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A great hotel if flying into or leaving Nairobi. Convenient location to airport. Professional staff and really nice hotel. Shout-out for great service to Arnold, Sharon and Rehab. Will definitely stay at the hotel again.
Cheryl
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Ginormous bed!
Franz
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very close to the airport, would book anytime again.
Franz
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great please with friendly staff. Very clean overall.
Raymond
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything is always excellent the service providers are really so welcoming
Joanna
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel is very convenient for people traveling through Jomo Kenyatta International Airport.
Emanuel
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Amazing room and good food!
Staff were friendly and helpful
Diego Fernandez
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great option for safari transit. Clean, updated and safe.
Andrews Terku
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I loved it
Ehinomen
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great location/proximity to the Nairobi Airport (15 min away) and shuttle service available. Wonderful staff and quality service all round. Rooms are world class. Highly recommended
Oubono
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
From the moment I arrived at Crowne Plaza Nairobi, I was treated with warmth, attentiveness, and professionalism that exceeded every expectation. This hotel isn’t just a place to stay—it’s an experience of excellence, comfort, and heartfelt hospitality.
The rooms were immaculate, spacious, and beautifully appointed—offering both luxury and tranquility. Every detail, from the bedding to the lighting, made me feel right at home while surrounded by refined elegance.
What truly made this stay outstanding, however, was the incredible team. Each person I encountered went above and beyond to ensure I felt welcomed, cared for, and valued. Valery, Justin, Gilbert, Eric, Calvin, Sophia, Ashley, Wycliffe, Anna, Sarah, Leah, Michael, Arnold, and Moses—your dedication, kindness, and impeccable service are unforgettable. You represent the very best of what hospitality should be.
Whether it was a warm greeting, personalized assistance, or just the genuine smiles I encountered throughout the hotel, every moment was a reminder of the high standards and heart-centered culture that make Crowne Plaza Nairobi a true gem.
Thank you all for a five-star experience—I look forward to returning and recommending your hotel to everyone I know. Keep shining!
Read More
Oubono
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
From the moment I arrived at Crowne Plaza Nairobi, I was treated with warmth, attentiveness, and professionalism that exceeded every expectation. This hotel isn’t just a place to stay—it’s an experience of excellence, comfort, and heartfelt hospitality.
The rooms were immaculate, spacious, and beautifully appointed—offering both luxury and tranquility. Every detail, from the bedding to the lighting, made me feel right at home while surrounded by refined elegance.
What truly made this stay outstanding, however, was the incredible team. Each person I encountered went above and beyond to ensure I felt welcomed, cared for, and valued. Valery, Justin, Gilbert, Eric, Calvin, Sophia, Ashley, Wycliffe, Anna, Sarah, Leah, Michael, Arnold, and Moses—your dedication, kindness, and impeccable service are unforgettable. You represent the very best of what hospitality should be.
Whether it was a warm greeting, personalized assistance, or just the genuine smiles I encountered throughout the hotel, every moment was a reminder of the high standards and heart-centered culture that make Crowne Plaza Nairobi a true gem.
Thank you all for a five-star experience—I look forward to returning and recommending your hotel to everyone I know. Keep shining!
Read More
Daniel
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Close to airport - free shuttle
James
Business Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
My stay was very pleasant and very luxurious. I will be staying here everytime I come to Nairobi.
Robert
Leisure
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I WAS NOT ABLE TO STAY AT THIS HOTEL. THEY REFUSED A REFUND.
David
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Extremely smooth transfer and check in process
James
Business Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Absolutely awesome hotel. Very detail oriented when it comes to interior designs and decorations
Paul
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Clean s
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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