HOTEL EMPEROR - MACAU

Thanks

Buffet breakfast generally ok but some dishes were not refilled.

Check-in process was quick, and staff member was friendly and pleasant. Wifi service was strong and stable, yet my phone battery went out very fast when connected overnight. Toilet amenities were provided, even the housekeeping delivered the items to room quite promptly upon request. Just the shower was "fixed" with slight angle adjustment (up and down). It just reached my shoulders, so personally lowered "the base" a bit for hair washing. Rusted handle was seen around the bathtub. One more thing is...... it took a bit long for check-out process, as 12noon was peak time for check-out.

The schedule to macau ferry terminal and the border gate too long , if shorten is the best. If there is a free bus to airport that bring more credit to the hotel .

the location is good but the whole property mades you uncomfortable

Clean rooms, safe area to be in and fairly easy access to all tourist spots. Only snag is there are no shuttle bus service offered in this hotel but can get free ride from other hotels nearby.

Nice location

In the center

I will not stay at this hotel again.

The smoking smell of my room 1711 is so strong and stuffy and also the water pressure of the bathroom is really low I’m so disappointed with that shower facility

This hotel was very middle of the road. We were apparently upgraded but I couldn’t tell-the room was exactly what we booked. We ordered room service and it took a long time to get someone who spoke English to take our order. Even then, he did not understand when I asked if their lunch specials were still available (it was about 3:30 when we ordered). When it arrived, they had no clue how to let us charge it to the room, and stared blankly when I tried to hand them a visa, so we had to scramble to find cash to pay. They also only brought 1 pair of chopsticks when we ordered 2 meals. The bed was hard, but a fairly typical Asian style bed. The pillows were the worst part though-it seriously felt like sleeping on bricks. I’ve never felt a pillow so hard before in my life. I was very grateful that I brought my own. There is a shuttle to the ferry pier, but it runs very irregularly. We took the shuttle at the Wynn across the street to get to Cotai.

Fast check in,clean room and close to shopping mall

Near to many of the attractions of the city - easy to find and close to enough to the airport

Staff were friendly and quick. Received an upgrade on this visit.

The hotel is centralised and accessible to many facilities. The staff were very helpful and friendly. Overall enjoyed my stay there.

Excellent hotel room. Good staff service. It would be great if the staff could speak good English. Breakfast Menu can be improved.

Vacation

This hotel is a bit older and caters mainly to tourists visiting from the Chinese mainland. However, I have stayed there a few times and it is fine - especially in relation to the price. Also, it is very convenient to some of the larger casinos.

Facilities is dated and need renovations Cleanliness need to be improved especially washroom with stains It’s more a hotel for PR Chinese as front desk English level is very limited

The hotel is decent and rooms a adequate and very quiet. A bit dated, but was perfect for our one night stay and the breakfast was nice.