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Londoner Grand, a Luxury Collection Hotel, Macao
Hotels
8.4
/10
Very Good
1,598 reviews
What Guests Say About Their Stay
Ahmad F. N.
9.7
/ 10
The hotel room is spacious. Very family friendly. They also gave us bed guard for our children. Good service!
Jeremiah Jude Mongcopa
9.1
/ 10
I want to express my extreme gratitude and awe at the expertise, customer service, and sheer niceness of Erica Mallari from Sheraton Club and Christian Tolentino and Sanjieb Ramirez. They are stellar examples of the customer service that makes a positive difference when working under pressure.
Thank you for the personal touch, so seldom seen in this setting. Kudos to these Team. God bless :-)
Kuning Erlinsy
9.4
/ 10
Wonderful stay. The room was clean and cozy, WiFi was good, the location is good, and the hotel has shuttle buses from and to ferry terminal
Dahlia B.
9.7
/ 10
Good place to stay with reasonable price.
Wisda S. C. D.
9.7
/ 10
The room and bathroom is so spacious, nice, as expected from Sheraton.
In the Area
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The Londoner Macao, ESTR do Istmo, s/n, Cotai, Macau
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Londoner Grand, a Luxury Collection Hotel, Macao
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Londoner Grand, a Luxury Collection Hotel, Macao Address: Map & Location
The Londoner Macao, ESTR do Istmo, s/n, Cotai, Macau
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Location
Londoner Grand, a Luxury Collection Hotel, Macao is located in area / city Cotai.
About Londoner Grand, a Luxury Collection Hotel, Macao
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Londoner Grand, a Luxury Collection Hotel, Macao exclusively for you.
Londoner Grand, a Luxury Collection Hotel, Macao is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Londoner Grand, a Luxury Collection Hotel, Macao.
All facilities in Londoner Grand, a Luxury Collection Hotel, Macao
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Beach umbrella
- Outdoor pool
- Spa
- Shops
- Pool sun loungers
General
- Banquet
- Ballroom
- Smoking area
- Parking (surcharge)
Public Facilities
- Others
- Restaurant
- Elevator
Business Facilities
- Meeting rooms
- Business center
- Conference center
Transportation
- Airport transfer
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Londoner Grand, a Luxury Collection Hotel, Macao
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for local cuisine breakfast: approximately MOP 208 to 500 for adults, and MOP 208 to 500 for children
- Self parking fee: MOP 300 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests age 13 and older will be considered adults.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Londoner Grand, a Luxury Collection Hotel, Macao | 2405 |
Number of floors in Londoner Grand, a Luxury Collection Hotel, Macao | 41 |
Another facilities in Londoner Grand, a Luxury Collection Hotel, Macao | Laundry service, Tours, Luggage storage, Porter, Multilingual staff |
Frequently asked question in Londoner Grand, a Luxury Collection Hotel, Macao
What are available facilities at Londoner Grand, a Luxury Collection Hotel, Macao?
There are top facilites at Londoner Grand, a Luxury Collection Hotel, Macao such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Londoner Grand, a Luxury Collection Hotel, Macao?
Check-in time at Londoner Grand, a Luxury Collection Hotel, Macao is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Londoner Grand, a Luxury Collection Hotel, Macao provide breakfast?
Yes, Londoner Grand, a Luxury Collection Hotel, Macao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Londoner Grand, a Luxury Collection Hotel, Macao?
Londoner Grand, a Luxury Collection Hotel, Macao is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Londoner Grand, a Luxury Collection Hotel, Macao have?
Londoner Grand, a Luxury Collection Hotel, Macao has 41 floors.
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More Reviews from Other Guests in Londoner Grand, a Luxury Collection Hotel, Macao
Traveloka (406)
Other sources (1,192)
8.4
Very Good
From 1,192 reviews
Cleanliness
8.6
Room Comfort
8.6
Service and Facilites
8.6
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Traveler Reviews Londoner Grand, a Luxury Collection Hotel, Macao
Number of reviews per page
20
40
Top reviews
NAING
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was a nice hotel, super clean, top grand
Miles
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Beautiful hotel
Dan
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Nice modern hotel. Friendly staff offering good tips
Dean
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice hotel, great rooms, and friendly staff.
Selene
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It's a new hotel. The staff are generally nice with several needs more training on serving guests.
No response on question I asked through Expedia message.
Chenbo
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
a new hotel with the best view. super nice location, you are in the middle the best area of Macau.
We enjoyed our stay so much ! great hotel
Thomas
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I will come back
KIN WAH
Friends and Family
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
very good
Yuk Shan
Friends and Family
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
酒店很美，房間設計亦很美。員工都很有禮，樂意主動幫忙。但當天我跟我老媽去到是下午3:40，check-in花了半小時，說要多等两小時才我訂的大床房。結果我們到6時回去還沒有房間，後來職員說有一間可以，但距離電梯比較遠。其實我在入住前幾天已向酒店發信息我會跟86歲老媽入住，並要求一間比較近電梯的房間，可是到check-in那天都一直沒有收到酒店回覆。本身下午3時check-in，要客人多等3小時才有房間也不太合理吧。
LUCY LU
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
本次住宿非常開心及十分滿意。房間里乾淨寬敞，酒店提供的兒童用品也非常好用，下次必定再訂。今次住宿給我們帶來一次難忘的旅程並非常推薦給大家親子遊
Yan Yan
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
房間空氣質素欠佳。前台服務態度好差
feng hsia
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
restaurant not enough ...
Rinton
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Good
CHUNG KIN
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
一家很方便的酒店，從香港坐巴士過來，就正正停在酒店門口，很方便。
臨時告知想預備一個小小生日蛋糕，都能夠為我們安排，讓九十多歲的老爸感到驚喜，十分體貼之服務。
接待員、升降機員，以及在酒店門口協助我們登上穿梭巴士的員工都彬彬有禮，處處為坐輪椅的爸爸著想，實在值得一讚。
至於房間，整理及乾淨，唯獨有部分硬件設施要注意：
1. 浴室沒有合適的插頭使用酒店提供的風筒。牆壁上的插座是兩腳頭，而提供使用的風筒則是三腳插頭，迫不得已只可以在電視旁使用，不過就吵醒了家人。
2. （個人感受）枕頭太軟，所以睡得不太好。
縱觀整個體驗，我是正面的，若是再來澳門，我會考慮再次光顧。
TAO
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
酒店从大环境到小细节都完全给人一个非常好的认同，与五星级非常匹配，我已多次入住
WING SZE VINCI
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
房間舒適整潔，電視機很大，床褥軟硬適中，睡得很好，只是房間面積較細。
SIU CHUEN
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
我很少選寫入住評語的，但今次入住「倫敦人名匯豪華精選」酒店，不得不寫了！
1）首先步入酒店，見到有6個check-in counter為客人辦理check-in手續，所以辦理入住手續很快
2） 在check-in counter辦理手續，職員Jovi非常有禮及熱情地向我講解酒店的資料，令人感覺很親切及很舒服！而禮賓部亦為我今次入住upgrade 了套房！禮賓站Irene還出迎並引領我和太太前往房間，很細心及貼心介紹房間內的每個細節，並免費使用mini bar, 加上房間的佈置及精美小蛋糕，以及Irene主動為我延遲退房，這些窩心的超級服務之前未曾遇過的！
3） 酒店所有設施都很新、很高尚，房間非常清潔，俾人有一種高了幾級的感覺，尤其健身室！
而我遇到過的職員都非常有善及很熱情有禮的。
4）所以一間酒店能被推崇，不只是某一部門或某一賣點給引客人，而是齊個酒店團隊的充分合作才能做就今日這間咁出色的酒店！
下次我來澳門一定會再次入呢間酒店的！
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Verified traveler
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
酒店環境，服務態度，所有器材都非常新。非常好
Antony
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
為太太慶祝生日，酒店升級房間帶來驚喜，絕對值得讚賞。
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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