新世紀大飯店

Initially when I check in every was good. Especially the customer service . However after check out my dad realized that he had left his Jade ring on the dressing table. Therefore I called to check whether they have found any ring in the said room....they said they will check and get back. But till date no follow up was done. Therefore I got my relative to go down and check! Totally dishonesty! They said they didn't find any. Really if any of you staying please do not leave any valuable behind.

Dirty and the aircond leaking water. Bathroom hot water is not operating.

Worst Hotel I ever tried in the range 70-100 price, smelly bed/pillow/blanket, some lighting is not working, very poor or non-internet wifi ...Own data with cellphone also in 2 bar signal...tv channel also blur....

Kamar hotel bersih, nyaman, resepsionis ramah dan menyenangkan.

Bagus, bersih, nyaman dan harga murah.

I booked this hotel for Rm71.59 for standard room. The room is very clean, bathroom with water heater. There no lift as it only have a floor. So, need to climb stairs. Overall is okay for a short stay.

During my booking through App I specifically requested a non smoking room with window as both of my children are acute asthma sufferers. Picture shown for family room that I booked was with window and 1 queen bed with another single bed, so the room suitable for my family. Before check in, I have already called and even remind the hotel to make sure the room is a non smoking room. But when I arrived, I'm so disappointed. The lobby smell like a smoking area. The room is even worst, it was so stuffy, the bedsheet even had a blood stain, the bathroom was not properly washed and the worst of all is a smoking room. I requested a new room, but the receptionist said all rooms are fully booked. I checked a few other hotel to accommodate my stay but all was fully booked. Overall, looks like this is my first and last stay here and will never ever recommend this hotel to my family & friends.

The girl receptionist is friendly and always with smile. But it was just the room is not comfortable and the bed sheet a bit worn out which need to change. The aircond leaking and not cold. Quite far from Malacca town, around 30mins by car.

The room is nice. But the water pipes and shower were leaking. The heater for the shower also malfunctioning. This is quite disappointed for us. Hope the staffs will always recheck the rooms before the customers check in.

Friendly staff and hard working

Air conditioning was malfunctioning