Perdana Kota Bharu

Dear Sir/Madam, First and foremost, we sincerely apologize for the inconvenience you encountered regarding your room availability upon check-in. We understand how frustrating this must have been for you and your family, and we deeply regret the situation. Please be assured that your feedback is taken very seriously. We acknowledge the importance of seamless coordination between our hotel and online booking platforms to ensure accurate room availability updates. Your comments will be shared with the relevant teams to improve our processes and prevent such occurrences in the future. We truly appreciate your patience and understanding, and we are grateful that you allowed us the opportunity to provide an alternative room and additional gestures to compensate for the inconvenience caused. We hope to have the opportunity to welcome you again, ensuring a much smoother and more enjoyable stay. Sincerely, Azimin Ibrahim Hotel Manager

Dear Sir/Madam, Thank you for choosing Perdana Kota Bharu for your recent stay and for sharing your valuable feedback with us. We are delighted to hear that you enjoyed the luxury of our room with a bathtub and appreciated our swimming pool facilities. We sincerely apologize for the inconvenience caused by the soundproofing and visibility issues. Please rest assured that our management team will review and improve the soundproofing and the need for tinted glazing based on your comments. Once again, thank you for bringing these matters to our attention. We look forward to welcoming you back to Perdana Kota Bharu in the future and providing you with an even more pleasant stay. Warm regards, Azimin Ibrahim Hotel Manager

Sir/Madam, Thank you for taking the time to leave a positive review about your stay at Perdana Kota Bharu. We are very happy to hear that you found our hotel to be comfortable, close to the city, and enjoy a delicious breakfast with a variety of options. We are also honored by your compliments on our friendly and helpful staff. The comfort and satisfaction of our guests is our priority, and we strive to provide the best experience for every visitor. We look forward to welcoming you back to Perdana Kota Bharu on your next visit. Thank you again for your support and recommendation. Greetings, Azimin Ibrahim Hotel Manager

Sir/Madam, Thank you for taking the time to leave a positive review about your stay at Perdana Kota Bharu. We are very happy to hear that you found our hotel to be comfortable, close to the city, and enjoy a delicious breakfast with a variety of options. We are also honored by your compliments on our friendly and helpful staff. The comfort and satisfaction of our guests is our priority, and we strive to provide the best experience for every visitor. We look forward to welcoming you back to Perdana Kota Bharu on your next visit. Thank you again for your support and recommendation. Greetings, Azimin Ibrahim Hotel Manager

Dear Sir/Madam, Thank you for your valuable feedback regarding the TV unit in your room. We sincerely apologize for any inconvenience caused by the outdated equipment. Please be assured that we are in the process of upgrading our facilities and will take action for better improvements. We appreciate your patience and understanding as we make these improvements. Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back with an updated and more enjoyable stay. Should you have any additional questions or requests, please feel free to reach out to our hotel directly. Warm Regards, Mohd Iqmal Muslim, General Manager Perdana Kota Bharu

Dear Dato Ahmad Zamzani Mohd Zain, Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We appreciate your comments and suggestions regarding the breakfast menu and coffee section. We apologize for any inconvenience caused by the repetitive breakfast menu during your stay. We understand the importance of offering a variety of options to cater to our guests' preferences and will consider your suggestions for future menu planning. Introducing local favorites like Mee Goreng Mamak and Fried Rice sounds like a great idea to add more diversity to our breakfast offerings. Additionally, we will look into upgrading our coffee machines to ensure that we are providing the best quality coffee for our guests. Your satisfaction is important to us, and we are committed to continuously improving our services based on your valuable feedback. Once again, thank you for bringing these concerns to our attention. We hope to have the opportunity to welcome you back for an even better experience in the future. Warm Regards, Mohd Iqmal Muslim, General Manager Perdana Kota Bharu

Dear Siti Noor Azmawaty Abd Razak, Thank you for choosing Perdana Kota Bharu. Looking forward to seeing you again soon. Warm Regards, The Management Premier Kota Bharu

Dear Rohida Saleh Hudin, Thank you very much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thank you for sharing your review with us and the community. Hope to see you again at Perdana Kota Bharu in the near future. Warm Regards, The Management Perdana Kota Bharu

Dear NADIA AMIRA BINTI ASHIKIN, Thank you very much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thank you for sharing your review with us and the community. Hope to see you again at Perdana Kota Bharu in near future. Warm Regards, The Management Perdana Kota Bharu

Dear MOHD FIRDAUS MOHD AZMAN, Thank you very much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thank you for sharing your review with us and the community. Hope to see you again at Perdana Kota Bharu in near future. Warm Regards, The Management Perdana Kota Bharu