Resorts World Awana

Hotels
8.4
/10
Very Good
1,073 reviews

What Guests Say About Their Stay

Room Space (60)
Hotel Area (55)
Family Friendly (52)
Bedroom (52)

A***e

10.0
/ 10
There is a shuttle bus option hourly from the hotel to Genting Premium Outlet/Awana Bus terminal (they are next to each other). From there you can take the cable car to the top where the shopping mall (sky avenue)/theme park is. The hotel itself is spacious and clean, and the room has a balcony overlooking the scenery. Wonderful place to stay.

Eliyana

10.0
/ 10
friendly hotel staff. even though we checked in at 2 am but still served friendly and fast, spacious room with 2 queen size beds can accommodate 2 people, very clean room conditions are exactly the same as we stayed in 2015, many activities for children in the hotel, swimming pool with clean warm water there is a free bus every hour for us to go to brands outlet / cable car station to first world, in 2015 this bus took us to fistworld mall but now only to brands outlet. thank you awana resort we are very satisfied there.
See original

H***n

8.5
/ 10
Check-in fast, front office very good, house keeping very fast response, room very spacious with good view. I fully recommended this Awana Resort hotel. Keep The Good Work ๐Ÿ‘

Lydia M.

9.4
/ 10
The room is clean and spacious, the facilities are complete and the kids love swimming in the hotel. The staff is very informative and helpful. When checking in, we were given cookies and they turned out to be really delicious. Overall, this hotel is very suitable for families and it's a shame we could only stay one night because the hotel was fully booked.
See original

Suresh R. H.

10.0
/ 10
The hotel is extraordinarily clean and the staff are friendly, including the manager, Mr. Leonardo, who is very kind ๐Ÿ‘.
See original
In the Area
See Map
Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000

Main Facilities

See more
24-Hour Front Desk
Parking
Elevator
note: hotel was previously named Resorts World Genting - Awana Hotel Resorts World Awana is located in area / city Gohtong Jaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Resorts World Awana Address: Map & Location

Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
Discover More Places
Lobby Resorts World Awana
Lobby 2 Resorts World Awana

Discover More About Resorts World Awana

Resorts World Awana Rates per Night

Looking for the best Resorts World Awana hotel rates? Resorts World Awana room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Resorts World Awana Location & Address

Resorts World Awana is located at Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000. It's situated in the Baguio City area, known for its cool climate and pine-scented air. The hotel is approximately 5 km from the city center.

How to go to Resorts World Awana from Airport

Planning your trip and wondering how to get to Resorts World Awana from the airport? Here's a breakdown of your options for a smooth transfer from the airport to the hotel.
  • Taxi (Most Direct): Taxis are readily available at the airport. This is the most direct option, taking you straight to the hotel.
  • Ride Hailing (Convenient): Ride Hailing services are also available. This is a convenient option, especially if you prefer a pre-booked ride.
  • Airport Shuttle (Budget-Friendly): Some hotels offer airport shuttle services. Check with Resorts World Awana for availability and schedules.
Tips: For the most convenient route, consider booking a ride-hailing service or arranging a hotel transfer in advance.

Resorts World Awana Reviews & Summary

Want to know what other guests think about Resorts World Awana? Hotel reviews often highlight the hotel's excellent service, comfortable rooms, and stunning views. Guests frequently praise the friendly staff and the convenient location. A standout feature is the hotel's proximity to popular attractions. "I had an amazing stay at Resorts World Awana! The staff was incredibly helpful, and the views from my room were breathtaking. I highly recommend this hotel!"

Resorts World Awana Room Types Available

Curious about the different room types at Resorts World Awana? Here's a look at the categories of hotel rooms available, ensuring you find the perfect fit for your stay.
  • Deluxe Room: Offers comfortable accommodations with city views. Non-smoking rooms are available.
  • Premier Room: Features more space and often includes a seating area. Non-smoking rooms are available.
  • Family Suite: Designed for families, with multiple rooms and extra space. Non-smoking rooms are available.
  • Smoking rooms are available upon request.
  • Pet-friendly rooms are not available.

Hotel Facilities in Resorts World Awana

What amenities does Resorts World Awana offer? Here's a list of the hotel facilities designed to enhance your stay.
  • Swimming Pool: Enjoy a refreshing swim in the outdoor pool.
  • Fitness Center: Stay active with a workout in the hotel's fitness center.
  • Spa: Relax and rejuvenate with a massage or treatment at the spa.
  • Restaurant: Dine at the hotel's restaurant, offering a variety of cuisines.
  • Operating hours and extra fees may vary.

Hotel Buffet or Restaurant/Cafe in Resorts World Awana

Looking for dining options at Resorts World Awana? Here's a look at the hotel's restaurant and cafe offerings.
  • Restaurant Name: Offers a diverse menu with local and international dishes.
    • Cuisine Type: Filipino and International
    • Buffet Info: Buffet available for breakfast, lunch, and dinner. Price per person: $25.
    • Signature Dishes: Adobo, Sisig, and various pasta dishes.
    • Opening Hours: 6:00 AM - 10:00 PM

Resorts World Awana Airport pickups and How to Book

Does Resorts World Awana offer airport pickups? Many travelers appreciate the convenience of a hotel to airport transfer. The hotel does not offer airport pick-up services.

Nearby MRT Station & Bus Stops

Need to know about public transport near Resorts World Awana? Here's information on nearby MRT stations and bus stops.
  • Bus Stop: The nearest bus stop is located approximately 0.5 km from the hotel.
  • Public Transport Card: You can purchase a reloadable card at the bus station.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Here are some kid-friendly attractions near Baguio City.
  • Burnham Park: A popular park with a lake, boating, and playgrounds. Distance from hotel: 5 km. Entry Price: Free.
  • Mines View Park: Offers panoramic views of the Cordillera mountains. Distance from hotel: 7 km. Entry Price: Free.
  • Wright Park: Known for its horseback riding and scenic views. Distance from hotel: 6 km. Entry Price: Free.
  • The Mansion: The official summer residence of the President of the Philippines. Distance from hotel: 6 km. Entry Price: Free.
  • Baguio Botanical Garden: A beautiful garden with various plants and cultural displays. Distance from hotel: 4 km. Entry Price: Free.

Looking for more things to do nearby? See Travelokaโ€™s best deals on

Where to eat near Resorts World Awana (Baguio City)

Looking for nearby dining options? Here are some great places to eat near Resorts World Awana in Baguio City.
  • Cafes/ Restaurants:
    • Cafe by the Ruins: Known for its cozy atmosphere and delicious Filipino dishes.
    • Hill Station: Offers a fine dining experience with a diverse menu.
    • Oh My Gulay!: A vegetarian restaurant with a unique ambiance.
  • Local Streetfood:
    • Strawberry Taho: A Baguio City staple, a sweet and warm treat.
    • Pinikpikan: A traditional chicken soup.
    • Kare-Kare: A savory stew with peanut sauce.
    • Lechon Kawali: Crispy fried pork belly.
    • Isaw: Grilled chicken or pork intestines.

Shopping places near Resorts World Awana (Baguio City)

Need to do some shopping? Here are some shopping places near Resorts World Awana in Baguio City.
  • Session Road: A bustling street with various shops and boutiques.
  • Baguio City Public Market: A great place to find local products and souvenirs.
  • SM City Baguio: A large shopping mall with a wide range of stores.

Other Places to Stay Near Resorts World Awana

Looking for other accommodation options near Resorts World Awana? Here are some hotels in Baguio City.
  • Luxury/5โ€“6 Star Hotels Nearby:
    • The Manor at Camp John Hay
    • Azalea Hotels & Residences Baguio
    • Microtel by Wyndham Baguio
  • Four-Star Hotels Nearby:
    • Baguio Country Club
    • Hotel Elizabeth Baguio
    • The Forest Lodge at Camp John Hay
  • Three-Star Hotels Nearby:
    • City Center Hotel
    • Casa Vallejo Hotel
    • Venus Parkview Hotel
For 5-star:

Looking for more accommodations? See Travelokaโ€™s last minute hotel deals on

Hotel Availability & Booking

Need to book your stay? Check hotel availability and make your reservations with ease.

All facilities in Resorts World Awana

Swimming Pool Resorts World Awana
Swimming Pool
Entertainment Facility Resorts World Awana
Entertainment Facility
Fitness Center Resorts World Awana
Fitness Center
Functional Hall Resorts World Awana
Functional Hall
Common Space Resorts World Awana
Common Space

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator

Things to Do

  • Casino

General

  • Family room

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Resorts World Awana

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

*Important notes for package : Golf in the Hills Room Package (Golf Tee Time Subject to Availability) ONLY* - Complimentary two round of 18 holes green fees **Complimentary one round of buggy service (sharing basis) **Guest must hire the buggy service at RM 80.00 in order to enjoy complimentary 2nd round of green fee - Terms & Condition : - Booking of Golf on arrival subject to availability - Applicable : Sunday to Thursday - Tee off times will be on a first come first served basis Additional RM100 deposit per room upon check-in is required for all the room types and refundable upon departure. Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version ไปŽ2022ๅนด3ๆœˆ1ๆ—ฅๅผ€ๅง‹๏ผŒๆˆ‘ไปฌๅฐ†ๆ นๆฎ2021ๅนด้…’ๅบ—ๆณ•ไปค(ๅฝญไบจๅทž)ๅ‘้กพๅฎขๅพๆ”ถๆฏๆˆฟ/ๆฏๆ—ฅRM3 ็š„ๆฐธ็ปญๅ‘ๅฑ•่ดนใ€‚ๆญค่ดน็”จๅฐ†ไผšๅœจ็™ป่ฎฐๅ…ฅไฝๆ—ถๅพๆ”ถใ€‚
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhance our property and services, please be informed that Resorts World Awana are having on-going construction & project jobs. Therefore, noise and dust are always happened around Awana area (especially day time).
Please be informed that Resorts World Awana will be implementing a fixed parking fee of RM5 for hotel guests, with each validation, effective 1st October 2024.
Please be informed that the swimming pool at Resorts World Awana will be temporarily closed on 10 May from 1200 hrs to 2300 hrs due to a private pool party event. However, kid pool is remained open during this period.
Present your Traveloka booking confirmation and unlock exclusive privileges at Genting Highlands Premium Outlets. Shop up to 65% off every day across 150 designer and name brand stores such as Armani, Burberry, Ferragamo, Marc Jacobs, Polo Ralph Lauren and more, with additional special offers through the Savings Passport booklet. Terms & Conditions: 1. Valid for guests with confirmed Traveloka bookings at participating Resorts World Genting hotels. 2. Redemption is available at Genting Highlands Premium Outlets Information Center upon presentation of Traveloka booking confirmation email. 3. Limited to one Savings Passport per booking. 4. Savings Passport privileges are subject to individual store terms and conditions. 5. Genting Highlands Premium Outlets reserves the right to amend the promotion without prior notice.
Please be informed that the golf course (excluding the 9-hole course) and the kidโ€™s pool slide are currently unavailable due to private events, scheduled maintenance, or upgrading work.

Additional Policy

Please be informed that Resorts World Awana will be implementing a fixed parking fee of RM5 for hotel guests, with each validation, effective 1st October 2024.
*Important notes for package : Golf in the Hills Room Package (Golf Tee Time Subject to Availability) ONLY* - Complimentary two round of 18 holes green fees **Complimentary one round of buggy service (sharing basis) **Guest must hire the buggy service at RM 80.00 in order to enjoy complimentary 2nd round of green fee - Terms & Condition : - Booking of Golf on arrival subject to availability - Applicable : Sunday to Thursday - Tee off times will be on a first come first served basis
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version ไปŽ2022ๅนด3ๆœˆ1ๆ—ฅๅผ€ๅง‹๏ผŒๆˆ‘ไปฌๅฐ†ๆ นๆฎ2021ๅนด้…’ๅบ—ๆณ•ไปค(ๅฝญไบจๅทž)ๅ‘้กพๅฎขๅพๆ”ถๆฏๆˆฟ/ๆฏๆ—ฅRM3 ็š„ๆฐธ็ปญๅ‘ๅฑ•่ดนใ€‚ๆญค่ดน็”จๅฐ†ไผšๅœจ็™ป่ฎฐๅ…ฅไฝๆ—ถๅพๆ”ถใ€‚
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhance our property and services, please be informed that Resorts World Awana are having on-going construction & project jobs. Therefore, noise and dust are always happened around Awana area (especially day time).
Please be informed that the swimming pool at Resorts World Awana will be temporarily closed on 10 May from 1200 hrs to 2300 hrs due to a private pool party event. However, kid pool is remained open during this period.
Present your Traveloka booking confirmation and unlock exclusive privileges at Genting Highlands Premium Outlets. Shop up to 65% off every day across 150 designer and name brand stores such as Armani, Burberry, Ferragamo, Marc Jacobs, Polo Ralph Lauren and more, with additional special offers through the Savings Passport booklet. Terms & Conditions: 1. Valid for guests with confirmed Traveloka bookings at participating Resorts World Genting hotels. 2. Redemption is available at Genting Highlands Premium Outlets Information Center upon presentation of Traveloka booking confirmation email. 3. Limited to one Savings Passport per booking. 4. Savings Passport privileges are subject to individual store terms and conditions. 5. Genting Highlands Premium Outlets reserves the right to amend the promotion without prior notice.
Please be informed that the golf course (excluding the 9-hole course) and the kidโ€™s pool slide are currently unavailable due to private events, scheduled maintenance, or upgrading work.

General Information

Popular Facilities
24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Resorts World Awana
324
Number of floors in Resorts World Awana
29
Another facilities in Resorts World Awana
Cable TV, Desk, In-room safe, Shower, TV

Frequently asked question in Resorts World Awana

What are available facilities at Resorts World Awana ?
There are top facilites at Resorts World Awana such as 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Resorts World Awana ?
Check-in time at Resorts World Awana is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Resorts World Awana ?
Resorts World Awana is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Resorts World Awana have?
Resorts World Awana has 29 floors.
How many rooms are available at Resorts World Awana ?
Resorts World Awana has 324 rooms in total.
See All

More Reviews from Other Guests in Resorts World Awana

8.4
Very Good
From 1,073 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Resorts World Awana
All
Room Space (46)
Bedroom (45)
Staff Friendliness (44)
Family Friendly (42)
Hotel Area (39)
Check-in/out Time (37)
Surroundings (36)
Ambiance (33)
Accessibility (32)
Activity Option (32)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Resorts World Awana

Number of reviews per page
20
40
Customer reviews
C***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The hotel rooms are very spacious and comfortable, and access is also easy.
Translated by Google Icon
See original
Find this review helpful?
Guntur A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Amazing view from the upper floors, friendly staff, superb ambiance, various activities available, but the breakfast food is basic. Free shuttle bus to gondola is also available every 15 minutes, so this is nice as well.
Find this review helpful?
V***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Everything was great except the staff. She didnโ€™t inform us that we could get a special price for parking when we checked-in. And after we went out from the parking lot, we just found out later. Then when I came back to ask for the refund, the staff just said, โ€œthereโ€™s nothing they can doโ€. Actually, we just needed to pay RM 5, but we paid RM 17. Itโ€™s not much, but just disappointed with the staffโ€™s professionalism.
Read More
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Best hotel at Genting Highland area
2 people find it helpful
Budiyanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good hotel... Spacious rooms... Good food... Shuttle ok... Minus location is a bit far from First World, 9km
Translated by Google Icon
See original
1 people find it helpful
P***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
Had a wonderful stay and the villa was amazing. The hotel staff was lovely as well. This hotel provides a shuttle bus, which was great too. The only feedback would be to provide more frequent shuttle bus service during peak hours like holidays because people were pushing and cutting queues to get on the bus. It feels like a zombie apocalypse tbh, imagine people with small kids and elderly getting squished in the crowd. Thatโ€™s bad! I hope the hotel improves in that sense.
Read More
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Value for money.. Definitely will repeat..
Find this review helpful?
M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Nice hotel. Good service. Good location, free shuttle to outlets and bus station. Got a room with a great view. Only one downside: the AC wasn't cold enough. That's it.
Translated by Google Icon
See original
1 people find it helpful
Prima N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was really fun, seriously, and luckily I got the normal price, check the app often
Translated by Google Icon
See original
1 people find it helpful
E***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The best hotel. It was kids friendly, and the hospitality is top notch!! The pool guy is very kind and helpful and cares for kids playing and swimming around. Receptionists are all polite. Will come back definitely.
Find this review helpful?
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Will repeat to stay here again.
Find this review helpful?
B***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's a great place to experience Genting's atmosphere, beautiful scenery, and fresh air, and the location is also great. - There's a shuttle bus to the outlet, but it runs about every hour, so you have to plan your time accordingly. - If you miss the shuttle, you can catch a Grab. The route from the hotel to the outlet is a bit of a circuit, so Grab is expensive. The route from the outlet to the hotel is shorter, so Grab is slightly cheaper. The shuttle service itself is a huge advantage. I'll definitely stay here again next time I come back. I highly recommend it. The shuttle bus to Genting is a great way to get to the outlet, but it's not a big deal. It's a great place to stay. - Jika tertinggal shuttle, harus menggunakan Grab. Rute dari hotel ke outlet sedikit memutar sehingga tarif Grab cukup mahal, sedangkan dari outlet ke hotel jaraknya lebih dekat sehingga biayanya sedikit lebih murah. Keberadaan shuttle saja sudah menjadi keuntungan yang sangat besar. Jika berkunjung kembali, kemungkinan besar saya akan menginap di sini lagi. Sangat direkomendasikan.
Read More
Translated by Google Icon
See original
1 people find it helpful
I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
Overall the room is big, so plenty of space, I dont understand why it's only for 2 pax max. Got some problem with the bidet spray but no big deal, the thing that upsets my partner is there is renovation going on, and where we park is completely sheltered but got splashed with a lot of dirt, which we need to wash first before we go. I recalled there is no "sorry" from them, just let me know where I can source for water to wash the dirt. A bit upset about it, they should've just closed that part of parking lot tbh.
Read More
2 people find it helpful
D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Nice and clean and suitable for family
Translated by Google Icon
See original
Find this review helpful?
Iksan A. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
super good hotel free shuttle to GPO stay cation would be fine in here
Find this review helpful?
asta p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very good and want to go back there again
Translated by Google Icon
See original
1 people find it helpful
stephany l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
This hotel is perfect! Especially when u go with family. Room space is big, bathroom with shower is good! 1 bedroom can afford 2 adults and 2 kids below 10 years. Bed is big enough. Dont worry about water, they provide refill in dispenser outside the room! Perfect! This hotel having a several activities, you can enjoy it with family - but consider the weather ok! When it rain, all activity will postponed. The perfect things about this hotel : having shuttle service for free from and to genting premium outlet. This is important things that we actually a bit difficult to find grab in genting. If u are hungsry, there are some restaurant available inside the hotel, their pizza is great! And also the burger, kids love it! And also, they have a small coffee corner, taste of their coffee also great. U need to try that. Everything is great, its my second time stay there, and absolutely always come back to stay at awana when visit genting
Read More
+3
Find this review helpful?
Airul N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Nice cool weather. No need to drive up to stay at Genting Highland hotels. Awana provides free shuttle bus to Genting Premium Outlets; which has varieties of options either to shop or to dine. Another option is to take cable car rides up to Genting Highland itself. Anyway, this hotel is a good option for me and my 2 teenage sons.
Read More
1 people find it helpful
f***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The place very nice to stay kids friendly and best place for short getaway
3 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services. Your positive feedback is truly valued, and we look forward to the pleasure of welcoming you again in the near future. Socially Yours, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 25 week(s) ago
My first stay here was satisfactory. But the next time I come here, I'll stay again. The bedsheet was torn. There were lots of hairs on the sheets and blanket. I got a noisy room. The AC wasn't cold. The receptionist wasn't friendly either.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for your review. We are very sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience you may have experienced during your stay. We take all feedback very seriously and your concerns have been forwarded to the relevant department for consideration and improvement. Your feedback is very helpful in improving our services. We look forward to welcoming you back and providing you with an even better experience. Best regards, Management
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Resorts World Awana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,073 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.2

Location

8.5

Service and Facilites

8.3

People often mention about Resorts World Awana
All
Room Space (46)
Bedroom (45)
Staff Friendliness (44)
Family Friendly (42)
Hotel Area (39)
Check-in/out Time (37)
Surroundings (36)
Ambiance (33)
Accessibility (32)
Activity Option (32)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Resorts World Awana

Number of reviews per page
20
40
Customer reviews
C***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
The hotel rooms are very spacious and comfortable, and access is also easy.
Translated by Google Icon
See original
Find this review helpful?
Guntur A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Amazing view from the upper floors, friendly staff, superb ambiance, various activities available, but the breakfast food is basic. Free shuttle bus to gondola is also available every 15 minutes, so this is nice as well.
Find this review helpful?
V***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Everything was great except the staff. She didnโ€™t inform us that we could get a special price for parking when we checked-in. And after we went out from the parking lot, we just found out later. Then when I came back to ask for the refund, the staff just said, โ€œthereโ€™s nothing they can doโ€. Actually, we just needed to pay RM 5, but we paid RM 17. Itโ€™s not much, but just disappointed with the staffโ€™s professionalism.
Read More
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Best hotel at Genting Highland area
2 people find it helpful
Budiyanto
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Good hotel... Spacious rooms... Good food... Shuttle ok... Minus location is a bit far from First World, 9km
Translated by Google Icon
See original
1 people find it helpful
P***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 6 week(s) ago
Had a wonderful stay and the villa was amazing. The hotel staff was lovely as well. This hotel provides a shuttle bus, which was great too. The only feedback would be to provide more frequent shuttle bus service during peak hours like holidays because people were pushing and cutting queues to get on the bus. It feels like a zombie apocalypse tbh, imagine people with small kids and elderly getting squished in the crowd. Thatโ€™s bad! I hope the hotel improves in that sense.
Read More
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Value for money.. Definitely will repeat..
Find this review helpful?
M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Nice hotel. Good service. Good location, free shuttle to outlets and bus station. Got a room with a great view. Only one downside: the AC wasn't cold enough. That's it.
Translated by Google Icon
See original
1 people find it helpful
Prima N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was really fun, seriously, and luckily I got the normal price, check the app often
Translated by Google Icon
See original
1 people find it helpful
E***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The best hotel. It was kids friendly, and the hospitality is top notch!! The pool guy is very kind and helpful and cares for kids playing and swimming around. Receptionists are all polite. Will come back definitely.
Find this review helpful?
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Will repeat to stay here again.
Find this review helpful?
B***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
It's a great place to experience Genting's atmosphere, beautiful scenery, and fresh air, and the location is also great. - There's a shuttle bus to the outlet, but it runs about every hour, so you have to plan your time accordingly. - If you miss the shuttle, you can catch a Grab. The route from the hotel to the outlet is a bit of a circuit, so Grab is expensive. The route from the outlet to the hotel is shorter, so Grab is slightly cheaper. The shuttle service itself is a huge advantage. I'll definitely stay here again next time I come back. I highly recommend it. The shuttle bus to Genting is a great way to get to the outlet, but it's not a big deal. It's a great place to stay. - Jika tertinggal shuttle, harus menggunakan Grab. Rute dari hotel ke outlet sedikit memutar sehingga tarif Grab cukup mahal, sedangkan dari outlet ke hotel jaraknya lebih dekat sehingga biayanya sedikit lebih murah. Keberadaan shuttle saja sudah menjadi keuntungan yang sangat besar. Jika berkunjung kembali, kemungkinan besar saya akan menginap di sini lagi. Sangat direkomendasikan.
Read More
Translated by Google Icon
See original
1 people find it helpful
I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
Overall the room is big, so plenty of space, I dont understand why it's only for 2 pax max. Got some problem with the bidet spray but no big deal, the thing that upsets my partner is there is renovation going on, and where we park is completely sheltered but got splashed with a lot of dirt, which we need to wash first before we go. I recalled there is no "sorry" from them, just let me know where I can source for water to wash the dirt. A bit upset about it, they should've just closed that part of parking lot tbh.
Read More
2 people find it helpful
D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Nice and clean and suitable for family
Translated by Google Icon
See original
Find this review helpful?
Iksan A. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
super good hotel free shuttle to GPO stay cation would be fine in here
Find this review helpful?
asta p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very good and want to go back there again
Translated by Google Icon
See original
1 people find it helpful
stephany l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
This hotel is perfect! Especially when u go with family. Room space is big, bathroom with shower is good! 1 bedroom can afford 2 adults and 2 kids below 10 years. Bed is big enough. Dont worry about water, they provide refill in dispenser outside the room! Perfect! This hotel having a several activities, you can enjoy it with family - but consider the weather ok! When it rain, all activity will postponed. The perfect things about this hotel : having shuttle service for free from and to genting premium outlet. This is important things that we actually a bit difficult to find grab in genting. If u are hungsry, there are some restaurant available inside the hotel, their pizza is great! And also the burger, kids love it! And also, they have a small coffee corner, taste of their coffee also great. U need to try that. Everything is great, its my second time stay there, and absolutely always come back to stay at awana when visit genting
Read More
+3
Find this review helpful?
Airul N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Nice cool weather. No need to drive up to stay at Genting Highland hotels. Awana provides free shuttle bus to Genting Premium Outlets; which has varieties of options either to shop or to dine. Another option is to take cable car rides up to Genting Highland itself. Anyway, this hotel is a good option for me and my 2 teenage sons.
Read More
1 people find it helpful
f***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The place very nice to stay kids friendly and best place for short getaway
3 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services. Your positive feedback is truly valued, and we look forward to the pleasure of welcoming you again in the near future. Socially Yours, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 25 week(s) ago
My first stay here was satisfactory. But the next time I come here, I'll stay again. The bedsheet was torn. There were lots of hairs on the sheets and blanket. I got a noisy room. The AC wasn't cold. The receptionist wasn't friendly either.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for your review. We are very sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience you may have experienced during your stay. We take all feedback very seriously and your concerns have been forwarded to the relevant department for consideration and improvement. Your feedback is very helpful in improving our services. We look forward to welcoming you back and providing you with an even better experience. Best regards, Management
Translated by Google Icon
See original
Number of reviews per page
20
40