Resorts World Genting - First World Hotel

Hotels
8.2
/10
Very Good
10,468 reviews

What Guests Say About Their Stay

Accessibility (31)
Surroundings (28)
Bedroom (18)
Bathroom (16)
Venty
9.4
/ 10
The temperature from Genting Area was helping so much to made our room so cold, so we didn’t use Fan or Air Condition at all First world Manager also nice and friendly. She helped us to do self check in to cut the queue waiting time You can easily find Grocery Shop and 24 Old Town Cafe Nearby hotel
Jery G.
8.5
/ 10
Im checked in here several times already. Refer to its cost, location, and what you’ve got, this hotel is absolutely valuable
jane m.
9.7
/ 10
I have no difficulty at all when I checked in, because all the guests were expected to do it on the check in machine. I got my room on level 7, the room was clean and the water heater was working. I love this hotel!
Masni H. A.
8.5
/ 10
Huge hotel, nice room. The room was newly renovated.
fanny
10.0
/ 10
Nice and good location, cool place.
In the Area
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Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
Resorts World Genting - First World Hotel is a hotel in a good neighborhood, which is located at Genting Highlands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Resorts World Genting - First World Hotel

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Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
Lobby Resorts World Genting - First World Hotel
Lobby 2 Resorts World Genting - First World Hotel

Discover More About Resorts World Genting - First World Hotel

Location


Resorts World Genting - First World Hotel is a hotel in a good neighborhood, which is located at Genting Highlands.

About Resorts World Genting - First World Hotel

Are you a shopaholic? Staying at Resorts World Genting - First World Hotel will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Resorts World Genting - First World Hotel is suitable for you who value privacy during your stay.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Resorts World Genting - First World Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Resorts World Genting - First World Hotel exclusively for you.

Resorts World Genting - First World Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Resorts World Genting - First World Hotel is the right place to stay.

All facilities in Resorts World Genting - First World Hotel

Bar, Cafe and Lounge Resorts World Genting - First World Hotel
Bar, Cafe and Lounge
Entertainment Facility Resorts World Genting - First World Hotel
Entertainment Facility
Fitness Center Resorts World Genting - First World Hotel
Fitness Center
Lobby Resorts World Genting - First World Hotel
Lobby
Exterior Resorts World Genting - First World Hotel
Exterior

In-room Facilities

  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant

General

  • Family room
  • Heater

Things to Do

  • Casino

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Resorts World Genting - First World Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Housekeeping's Service:
1. All cleaned and sanitized hotel rooms will be sealed and stickered with a door seal before guest check-in.
2. Hotel will suspend daily housekeeping service to minimize the risk of cross-contamination.
3. However, Hotel will still provide a quick daily trash removal service.
4. If guest stay is extended, room will automatically receive a complete cleaning service on the fourth day of their extended stay.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
English: Guests are strictly prohibited from making any alterations or modifications to the assigned room(s), including but not limited to: moving, relocating, or damaging any furniture, fixtures, equipment, or other property within the room(s). Guests are also not permitted to bring in any personal furniture, cooking appliances or other large appliances, without permission from the hotel management. Mandarin: 严禁住客对所分配的房间进行任何更动或改装,包括但不限于:搬动、移动或损坏房内的家具、装置、设备或其他财产。 未经酒店管理层许可,住客亦不得擅自携带个人家具、烹饪器具或大型电器进入房间。 Bahasa Malaysia: Para tetamu dilarang sama sekali untuk membuat sebarang perubahan dan pengubahsuaian bilik termasuk tetapi tidak terhad kepada : mengalih, atau merosakkan perabot, peralatan atau harta lain di dalam bilik. Tetamu juga tidak dibenarkan membawa perabot, alat memasak atau peralatan besar lain-lain tanpa kebenaran pihak pengurusan hotel.

Additional Policy

Parking fee is RM2 per hour (weekdays/ maximum RM12 per day) and RM3 per hour (weekends and public holidays/ maximum RM18 per day).

================================================================

We wish to inform that Wifi Voucher & Boardband Rental which is chargeable is available at Resorts World Genting First World Hotel.

Below is the rental details for your guest information

1.Lobby Area Activation is based on customer first time key in access code for authentication login.

Guest may purchase at our Information Counter with cost of

1 Hour MYR10
24 hours MYR15

2.Porta WiFi Available for rental and guest may proceed to counter 1 for payment.

Charges MYR30 per day
Deposit MYR300 refundable

Limited 2 units base on first come first serve.
20 GB data and its subject to the usage of previous customer.

================================================================

Tourism Tax of RM 10 per room per night stay will be collected upon check in.

All cleaned and sanitised hotel rooms will be sealed and stickered with a door seal before guest check-in.
Hotel will suspend daily housekeeping service to minimize the risk of cross-contamination. However, Hotel will still provide a quick daily trash removal service.
If guest stay is extended, room will automatically receive a complete cleaning service on the fourth day of their extended stay.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
English: Guests are strictly prohibited from making any alterations or modifications to the assigned room(s), including but not limited to: moving, relocating, or damaging any furniture, fixtures, equipment, or other property within the room(s). Guests are also not permitted to bring in any personal furniture, cooking appliances or other large appliances, without permission from the hotel management. Mandarin: 严禁住客对所分配的房间进行任何更动或改装,包括但不限于:搬动、移动或损坏房内的家具、装置、设备或其他财产。 未经酒店管理层许可,住客亦不得擅自携带个人家具、烹饪器具或大型电器进入房间。 Bahasa Malaysia: Para tetamu dilarang sama sekali untuk membuat sebarang perubahan dan pengubahsuaian bilik termasuk tetapi tidak terhad kepada : mengalih, atau merosakkan perabot, peralatan atau harta lain di dalam bilik. Tetamu juga tidak dibenarkan membawa perabot, alat memasak atau peralatan besar lain-lain tanpa kebenaran pihak pengurusan hotel.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Resorts World Genting - First World Hotel
7000
Number of floors in Resorts World Genting - First World Hotel
16
Another facilities in Resorts World Genting - First World Hotel
Desk, In-room safe, Shower, TV, Family room

Frequently asked question in Resorts World Genting - First World Hotel

What are available facilities at Resorts World Genting - First World Hotel?
There are top facilites at Resorts World Genting - First World Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Resorts World Genting - First World Hotel?
The standard check-in time at Resorts World Genting - First World Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Resorts World Genting - First World Hotel

8.2
Very Good
From 10,468 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.5

Service and Facilites

7.9

People often mention about Resorts World Genting - First World Hotel
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入住/退房时间 (38)
房间空间 (38)
周边环境 (30)
无障碍设施 (30)
卧室 (29)
浴室 (24)
氛围 (23)
员工友好度 (21)
隔音 (19)
酒店区域 (17)
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Traveler Reviews Resorts World Genting - First World Hotel

Number of reviews per page
20
40
Customer reviews
C***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It's just that it's very difficult to check in the room, it takes more than 1 hour
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t***y
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
with a long queue you have to pay extra when assisted by the check-in staff
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S***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
The room size is very small and the bathroom is not good
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1 people find it helpful
Mar D.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Good location, I come back again.
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N***A
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The check-in and check-out process was quite fast, with no issues with the automatic machine. I got a small room...
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c***i
icon-origin-TRAVELOKA
5.6
/10
Reviewed 2 week(s) ago
The housekeeping staff service is not good, the bed sheets are rotten and dirty, there are very few counter checking staff resulting in very long queues
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T***h
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Leisure
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8.1
/10
Reviewed 3 week(s) ago
It took very long time to check-in (more than 3 hours).
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G***t
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
The room was clean and not too big. Unfortunately the bathroom was too small. Near to shopping mall and casino. Thx u
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Y***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room was very small, but the breakfast was delicious and had a wide selection of food. You could check in directly from the machine.
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1 people find it helpful
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Totolius
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Here I feel like the queue is too long, I queued for 3 hours to check in. Hopefully it will be better in the future.
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1 people find it helpful
wetty a. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
To check in, you need to queue for 3 hours, the service is very slow.
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1 people find it helpful
Mery W.
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Leisure
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6.0
/10
Reviewed 3 week(s) ago
The hotel is old, the check-in process takes quite a long time and the queue is long so it takes 1.5 hours😭 the size of the room and bathroom is small... and not according to expectations😰
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Wandy
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
so slowly for the check in access. i need 2 hours for check in. please do action for this problem.
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C***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 4 week(s) ago
You can't self check in, if you buy through the booking application you have to queue for a very long time to check in, because there are only 2 officers.
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E***a
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
To check in, you must take a queue number first. Then you can go to the counter according to the queue number. Check out at 11 am, you can use the automatic check out machine.
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2 people find it helpful
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.9
/10
Reviewed 6 week(s) ago
Room ambience is not nice. The hotel is old. Facilities are very limited (only 1 trash bin, shower is fixed, hot water is not stable). Not worth the price.
1 people find it helpful
sufiyati s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
For the surrounding hotels, it is complete with restaurants, the downside is that check-in time requires extra patience.. because it is too crowded.. 7513 rooms are all occupied 🫣🫣… and for breakfast it is very far away in a different hotel… for the elevator because it is too crowded it often errors…
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2 people find it helpful
A***n
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6.3
/10
Reviewed 6 week(s) ago
Too small and the bed is not nice.
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C***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 week(s) ago
The CI time was long, it took me more than 3 hours to get into the hotel, the CI machine wasn't working properly, the queue was long 😥
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C***i
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Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 6 week(s) ago
I came at 3 pm to check in but I only could get in with queue number 2558, it was ridiculous. Waited till 9:30pm to get the room. This is my worst experience I ever had.
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Number of reviews per page
20
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