Resorts World Genting - First World Hotel

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8.2
/10
Very Good
13,215 reviews

What Guests Say About Their Stay

y***s

9.1
/ 10
The room was clean and comfortable, the staff helpful and friendly, the vibes and the scenery were good.

T***n

9.4
/ 10
It was a wonderful experience staying in this hotel, connected to theme park and SkyAvenue mall. No need for transport, just walking.

Mariah Djaja

9.4
/ 10
Great hotel, good service, clean rooms, and very helpful staff. Beautiful view.

Venty

9.4
/ 10
The temperature from Genting Area was helping so much to made our room so cold, so we didn’t use Fan or Air Condition at all First world Manager also nice and friendly. She helped us to do self check in to cut the queue waiting time You can easily find Grocery Shop and 24 Old Town Cafe Nearby hotel

Jery G.

8.5
/ 10
Im checked in here several times already. Refer to its cost, location, and what you’ve got, this hotel is absolutely valuable
In the Area
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Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
Resorts World Genting - First World Hotel is a hotel is located at Genting Highlands. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Resorts World Genting - First World Hotel

Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
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Lobby Resorts World Genting - First World Hotel
Lobby 2 Resorts World Genting - First World Hotel

Discover More About Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel Rates per Night

Looking for the best Resorts World Genting - First World Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Resorts World Genting - First World Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Resorts World Genting - First World Hotel Location & Address

Resorts World Genting - First World Hotel is located at Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000. It's situated in the Genting Highlands area of Malaysia, known for its vibrant entertainment and cool mountain air. The hotel is approximately 5 km from the Genting Highlands city centre.

How to go to Resorts World Genting - First World Hotel from Airport

Getting from Kuala Lumpur International Airport (KLIA) to Resorts World Genting - First World Hotel is a common journey for many travellers. Here's a breakdown of your hotel transfer options to help you choose the best route.
  • Taxi/Ride Hailing (Most Direct): A taxi or ride-hailing service is the most direct way to get to the hotel. The journey takes approximately 1.5 - 2 hours, depending on traffic.
  • Bus (Most Affordable): Several bus companies offer services from KLIA or KL Sentral (easily accessible from KLIA via the KLIA Ekspres train) to Genting Highlands. From the Genting Highlands bus terminal, you can take a short taxi or cable car ride to the hotel.
  • Private Transfer (Most Comfortable): Pre-booked private transfers offer a comfortable and hassle-free journey directly to the hotel. These can be arranged online or through Traveloka.
  • KLIA Ekspres + Taxi/Ride Hailing: Take the KLIA Ekspres train from KLIA to KL Sentral (approx. 30 minutes). From KL Sentral, you can then take a taxi or ride-hailing service to Resorts World Genting - First World Hotel (approx. 1.5 - 2 hours).

Tips: For the most convenient route, consider a pre-booked private transfer or a ride-hailing service directly from the airport, especially if you have a lot of luggage. If you're on a budget, the bus is the most affordable option, but it will take longer.

Resorts World Genting - First World Hotel Reviews & Summary

Looking for all about hotel Resorts World Genting - First World Hotel? Want to read hotel reviews before you book? This summary will give you a good overview of what to expect. Guests consistently praise the hotel's convenient location within Resorts World Genting, offering easy access to the theme park, casino, and other attractions. The variety of dining options and entertainment available within the resort is also a major draw. One standout feature is the sheer scale of the hotel, with its numerous rooms and facilities. While some guests find the size overwhelming, others appreciate the wide range of amenities on offer.

Here's a short, positive review: "Great location, right in the heart of Genting! The rooms are comfortable, and the staff are friendly. Perfect for a fun-filled getaway."

Resorts World Genting - First World Hotel Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Here's a breakdown of the different hotel room types available at Resorts World Genting - First World Hotel, so you can find the perfect fit for your needs.
  • Standard Room: A comfortable and affordable option, ideal for budget-conscious travellers. These rooms typically offer basic amenities and are available in smoking and non-smoking options.
  • Deluxe Room: Slightly larger than the Standard Room, with added amenities and potentially better views. Some Deluxe Rooms may include a bathtub.
  • Superior Deluxe Room: Offering enhanced comfort and style, these rooms often feature upgraded furnishings and additional space.
  • World Club Room: Designed for discerning travellers, World Club Rooms provide access to exclusive club benefits, such as complimentary breakfast and evening cocktails.
  • Family Room: Perfect for families travelling with children, these rooms offer ample space and may include multiple beds or a separate living area.

Please note that Resorts World Genting - First World Hotel is generally not pet-friendly. It's always best to confirm directly with the hotel regarding their pet policy and any associated charges or requirements.

Hotel Facilities in Resorts World Genting - First World Hotel

Looking for a hotel with great hotel amenities and facilities? Resorts World Genting - First World Hotel offers a wide range of hotel facilities to cater to guests of all ages.
  • Theme Park: Enjoy thrilling rides and attractions at the First World Plaza Theme Park (separate ticket required). Operating hours vary, so check the schedule upon arrival.
  • Casino: Try your luck at the casino (age restrictions apply). Open 24 hours.
  • Swimming Pool: Take a dip in the hotel's swimming pool. Open daily from 8:00 AM to 8:00 PM.
  • Fitness Centre: Stay active at the well-equipped fitness centre. Open 24 hours.
  • Restaurants and Cafes: A wide variety of dining options are available, from casual cafes to fine-dining restaurants (see separate section for details).
  • Shopping Arcade: Browse a wide selection of shops and boutiques.
  • Kids' Club: Keep the little ones entertained at the Kids' Club (age restrictions and fees may apply).

Hotel Buffet or Restaurant/Cafe in Resorts World Genting - First World Hotel

Craving a delicious hotel buffet or looking for a great hotel restaurant? Resorts World Genting - First World Hotel boasts a diverse culinary scene with numerous restaurants and cafes to satisfy every palate.
  • Coffee Terrace: Enjoy a casual dining experience with a wide selection of local and international dishes. Buffet options are available for breakfast, lunch, and dinner. Prices start from SGD 30 per person. Open 24 hours.
  • Bubbles & Bites: A vibrant restaurant serving a variety of Asian and Western cuisine. Signature dishes include their Nasi Goreng and pasta dishes. Open from 11:00 AM to 11:00 PM.
  • Genting Palace Restaurant: Indulge in authentic Cantonese cuisine in an elegant setting. Dim sum is a popular choice. Prices vary depending on the dishes ordered. Open from 11:30 AM to 2:30 PM (lunch) and 6:00 PM to 10:30 PM (dinner).

Resorts World Genting - First World Hotel Airport pickups and How to Book

Need a hotels with airport shuttle or a convenient hotel to airport transfer? While Resorts World Genting - First World Hotel doesn't directly offer an airport pick-up service, you can easily arrange transportation through Traveloka.

To book a transfer, simply search for airport transfer options on Traveloka when you book your hotel. You can also arrange a ride-hailing service or taxi upon arrival at KLIA. It's always a good idea to book in advance, especially during peak season, to ensure availability.

Nearby MRT Station & Bus Stops

Looking for the nearest MRT station or nearby bus station to Resorts World Genting - First World Hotel? Public transport options in Genting Highlands are limited, but here's what you need to know:
  • No MRT Station: There is no MRT station directly serving Genting Highlands.
  • Genting Highlands Bus Terminal: This is the main bus terminal in Genting Highlands, located a short distance from the hotel. Buses connect Genting Highlands to Kuala Lumpur and other major cities.

To use the buses, you can purchase tickets at the bus terminal. Cash and some public transport cards may be accepted. Check with the bus operator for specific payment options.

Nearby Attractions for Family / Kid Friendly

Wondering what nearby activities are available for families? Looking for nearby places to go with the kids? Genting Highlands offers a variety of attractions perfect for a family day out.
  • Skytropolis Indoor Theme Park (Located within First World Plaza): Enjoy thrilling rides and attractions for all ages. Price: Approximately SGD 35 per person.
  • Genting SkyWorlds Theme Park (Approx. 5 km): An outdoor theme park with a wide range of rides and attractions. Price: Approximately SGD 60 per person.
  • Awana SkyWay (Approx. 3 km): Take a scenic cable car ride up to Genting Highlands. Price: Approximately SGD 10 per person.
  • Chin Swee Caves Temple (Approx. 6 km): Explore a beautiful Taoist temple with stunning views. Free admission.
  • Ripley's Adventureland (Located within First World Plaza): Discover a collection of unique and quirky attractions. Price: Approximately SGD 40 per person.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Resorts World Genting - First World Hotel (Genting Highlands)

Searching for nearby dining options? Want to discover some local food eateries near me? Genting Highlands offers a variety of culinary experiences, from international restaurants to local street food.

Cafes/Restaurants:

  • Starbucks (Various locations within Genting Highlands): Enjoy your favourite coffee and snacks.
  • Burger & Lobster (SkyAvenue Mall): Indulge in delicious burgers and fresh lobster dishes.
  • Din Tai Fung (SkyAvenue Mall): Savour authentic Taiwanese cuisine, including their famous soup dumplings.

Local Street Food:

  • Kaya Toast: A traditional breakfast staple consisting of toasted bread with kaya jam and butter.
  • Satay: Grilled skewers of marinated meat served with peanut sauce.
  • Nasi Lemak: Fragrant rice cooked in coconut milk and pandan leaf, served with various accompaniments.
  • Laksa: A spicy noodle soup with a rich coconut milk broth.
  • Char Kway Teow: Stir-fried rice noodles with prawns, cockles, and Chinese sausage.

Shopping places near Resorts World Genting - First World Hotel (Genting Highlands)

Need to find some dept stores near me? Looking for shops near me for some retail therapy? Genting Highlands offers a variety of shopping options, from luxury boutiques to souvenir shops.
  • SkyAvenue Mall (Located within Resorts World Genting): A large shopping mall with a wide range of international and local brands.
  • First World Plaza (Located within Resorts World Genting): Offers a variety of shops selling souvenirs, clothing, and electronics.
  • Genting Highlands Premium Outlets (Approx. 6 km): Discover a wide selection of designer brands at discounted prices.

Other Places to Stay Near Resorts World Genting - First World Hotel

Looking for the best hotel nearby? Need to find affordable hotels nearby for your trip? Genting Highlands offers a range of accommodation options to suit every budget and preference.

Luxury/5–6 Star Hotels Nearby:

  • Crockfords (Resorts World Genting): Offers luxurious rooms and suites with stunning views.
  • Grand Ion Delemen Hotel Genting Highlands: Features elegant rooms, a swimming pool, and a fitness centre.
  • The Ritz-Carlton Residences, Kuala Lumpur: Offers luxurious apartments with access to hotel amenities.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Resorts World Awana Hotel: Features comfortable rooms, a golf course, and a swimming pool.
  • Swiss-Garden Hotel & Residences, Genting Highlands: Offers spacious rooms and apartments with mountain views.
  • Geo Resort & Hotel: Features modern rooms, a restaurant, and a swimming pool.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Hotel Seri Malaysia Genting Highlands: Offers comfortable and affordable rooms.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to book your stay at Resorts World Genting - First World Hotel? With its prime location, diverse amenities, and comfortable rooms, it's the perfect base for exploring all that Genting Highlands has to offer. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your room booking through Traveloka for a seamless and hassle-free experience.

Start planning your Genting Highlands adventure now and book cheap hotels in Malaysia. Looking for cheap hotels nearby? Traveloka has you covered!

All facilities in Resorts World Genting - First World Hotel

Bar, Cafe and Lounge Resorts World Genting - First World Hotel
Bar, Cafe and Lounge
Entertainment Facility Resorts World Genting - First World Hotel
Entertainment Facility
Fitness Center Resorts World Genting - First World Hotel
Fitness Center
Lobby Resorts World Genting - First World Hotel
Lobby
Exterior Resorts World Genting - First World Hotel
Exterior

In-room Facilities

  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant

General

  • Family room
  • Heater

Things to Do

  • Casino

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Resorts World Genting - First World Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Housekeeping's Service:
1. All cleaned and sanitized hotel rooms will be sealed and stickered with a door seal before guest check-in.
2. Hotel will suspend daily housekeeping service to minimize the risk of cross-contamination.
3. However, Hotel will still provide a quick daily trash removal service.
4. If guest stay is extended, room will automatically receive a complete cleaning service on the fourth day of their extended stay.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
English: Guests are strictly prohibited from making any alterations or modifications to the assigned room(s), including but not limited to: moving, relocating, or damaging any furniture, fixtures, equipment, or other property within the room(s). Guests are also not permitted to bring in any personal furniture, cooking appliances or other large appliances, without permission from the hotel management. Mandarin: 严禁住客对所分配的房间进行任何更动或改装,包括但不限于:搬动、移动或损坏房内的家具、装置、设备或其他财产。 未经酒店管理层许可,住客亦不得擅自携带个人家具、烹饪器具或大型电器进入房间。 Bahasa Malaysia: Para tetamu dilarang sama sekali untuk membuat sebarang perubahan dan pengubahsuaian bilik termasuk tetapi tidak terhad kepada : mengalih, atau merosakkan perabot, peralatan atau harta lain di dalam bilik. Tetamu juga tidak dibenarkan membawa perabot, alat memasak atau peralatan besar lain-lain tanpa kebenaran pihak pengurusan hotel.
Hotel Early Check-In Surcharge: *0600 hrs – 0900 hrs: RM 20 *0900 hrs – 1200 hrs: RM 10 *1200 hrs – 1500 hrs: RM 5
Please be informed that all room bookings must be made under the full name as stated in the guest’s Identification Card (IC) or passport. This is required for verification purposes during check-in. kindly ensure that the name provided at the time of booking matches the official identification document to avoid any inconvenience upon arrival.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Resorts World Genting - First World Hotel
7000
Number of floors in Resorts World Genting - First World Hotel
16
Another facilities in Resorts World Genting - First World Hotel
Desk, In-room safe, Shower, TV, Family room

Frequently asked question in Resorts World Genting - First World Hotel

What are available facilities at Resorts World Genting - First World Hotel?
There are top facilites at Resorts World Genting - First World Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Resorts World Genting - First World Hotel?
The standard check-in time at Resorts World Genting - First World Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Resorts World Genting - First World Hotel
Resorts World Genting - First World Hotel has a 3.0-star rating.
How many floors does Resorts World Genting - First World Hotel have?
Resorts World Genting - First World Hotel has 16.
How many rooms are available at Resorts World Genting - First World Hotel
Resorts World Genting - First World Hotel has 7000.
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More Reviews from Other Guests in Resorts World Genting - First World Hotel

8.2
Very Good
From 13,215 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.7

Location

8.5

Service and Facilites

7.9

People often mention about Resorts World Genting - First World Hotel
All
Room Space (84)
Check-in/out Time (83)
Surroundings (70)
Bedroom (63)
Ambiance (62)
Accessibility (61)
Staff Friendliness (57)
Bathroom (49)
Hotel Area (46)
Soundproof (43)
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Traveler Reviews Resorts World Genting - First World Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The location is very close to the mall and theme park. Overall, it's good, but the rooms are a bit small.
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Ratna P. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel is in the same building as the casino and Skytropolis. Most importantly, finding food is incredibly easy, as there are plenty of food vendors available 24/7. You can find everything just by walking, eliminating the need for transportation.
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1 people find it helpful
Christy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The atmosphere is quite nice even though the air is very cold there.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
1) The TV screen was cracked, and they wouldn't repair or replace it. The customer had to inform the housekeeper to inspect the room before they would fix it. 2) There was dust and debris in the room, and they didn't vacuum or clean it properly. 3) The hotel confirmed a high floor booking but assigned a low floor, which was terrible and unacceptable. They should not do this again.
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1 people find it helpful
y***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The room was clean and comfortable, the staff helpful and friendly, the vibes and the scenery were good.
Find this review helpful?
A***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Okay, stay here because it's easy to get everywhere. The rest is pretty standard.
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Richard J.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The hotel's location is excellent, with easy access to amusement parks and shopping centers. However, the rooms, lobby, and elevators feel dated. I encountered an elevator with a broken door (one that wouldn't close).
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Andrew D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Check-in and check-out is very easy, strategic mall near mall access
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Andrew D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Check-in and check-out is very easy, strategic mall near mall access
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1 people find it helpful
David P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 4 week(s) ago
The room we got smelled of tobacco and had no window. It was a cheap room, but we did not know it would be that bad.
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Enny
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
Bad hotel, old hotel without good maintenance. Sorry to say, not recommended. Never come again.
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Catrine R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's fun, close to everything. The hotel is big and clean, and there's lots of food around.
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1 people find it helpful
F***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Genting has many activities. This hotel is very good in terms of location, so it's easy to go everywhere, especially if you want to visit Skyworld. But the room is small, actually.
1 people find it helpful
Novita C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The hotel staff was very helpful during the check-in process.
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Accommodation's Reply
24 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services. Your positive feedback is truly valued, and we look forward to the pleasure of welcoming you again in the near future. Socially Yours, The Management
S***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Staying here is pleasant, especially considering its strategic location, as it's a one-stop solution. The mall, restaurant, hotel, and casino are all right there. The rooms aren't particularly large, standard size. Unfortunately, the check-in process takes a long time, with long lines. The reception staff takes a long time to handle check-ins. That's the only drawback of staying here. Check-in is already at 3, and there's also the long lines. Checking in can take place at 5, or even 6.
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n***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 10 week(s) ago
Good location since it is connected with some attractions, but the check-in experience is really awful. None of the kiosks are helpful, it takes more than an hour, and there is a long queue just to get to the front office.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and the hotel atmosphere is nice, but check-in took a long time.
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H***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
It would be scary if I were asked to stay alone, I wouldn't have dared.
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E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 11 week(s) ago
The check-in process was too long. They reasoned it was because my passport doesn't have a chip.
1 people find it helpful
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 11 week(s) ago
The location is good, but the cleanliness of the bedroom was bad. The floor and furniture were dirty since day 1, and they didn’t provide daily cleaning. During the day, it’s quite hot inside the bedroom; the fan didn’t help.
1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Resorts World Genting - First World Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 13,215 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.7

Location

8.5

Service and Facilites

7.9

People often mention about Resorts World Genting - First World Hotel
All
Room Space (84)
Check-in/out Time (83)
Surroundings (70)
Bedroom (63)
Ambiance (62)
Accessibility (61)
Staff Friendliness (57)
Bathroom (49)
Hotel Area (46)
Soundproof (43)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Resorts World Genting - First World Hotel

Number of reviews per page
20
40
Customer reviews
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The location is very close to the mall and theme park. Overall, it's good, but the rooms are a bit small.
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Find this review helpful?
Ratna P. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
This hotel is in the same building as the casino and Skytropolis. Most importantly, finding food is incredibly easy, as there are plenty of food vendors available 24/7. You can find everything just by walking, eliminating the need for transportation.
Translated by Google Icon
See original
1 people find it helpful
Christy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The atmosphere is quite nice even though the air is very cold there.
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Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 3 week(s) ago
1) The TV screen was cracked, and they wouldn't repair or replace it. The customer had to inform the housekeeper to inspect the room before they would fix it. 2) There was dust and debris in the room, and they didn't vacuum or clean it properly. 3) The hotel confirmed a high floor booking but assigned a low floor, which was terrible and unacceptable. They should not do this again.
Read More
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See original
1 people find it helpful
y***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The room was clean and comfortable, the staff helpful and friendly, the vibes and the scenery were good.
Find this review helpful?
A***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Okay, stay here because it's easy to get everywhere. The rest is pretty standard.
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Find this review helpful?
Richard J.
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The hotel's location is excellent, with easy access to amusement parks and shopping centers. However, the rooms, lobby, and elevators feel dated. I encountered an elevator with a broken door (one that wouldn't close).
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Andrew D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Check-in and check-out is very easy, strategic mall near mall access
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Andrew D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Check-in and check-out is very easy, strategic mall near mall access
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1 people find it helpful
David P.
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Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 4 week(s) ago
The room we got smelled of tobacco and had no window. It was a cheap room, but we did not know it would be that bad.
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Enny
icon-origin-TRAVELOKA
5.0
/10
Reviewed 5 week(s) ago
Bad hotel, old hotel without good maintenance. Sorry to say, not recommended. Never come again.
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Catrine R.
icon-Leisure
Leisure
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10.0
/10
Reviewed 8 week(s) ago
It's fun, close to everything. The hotel is big and clean, and there's lots of food around.
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1 people find it helpful
F***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Genting has many activities. This hotel is very good in terms of location, so it's easy to go everywhere, especially if you want to visit Skyworld. But the room is small, actually.
1 people find it helpful
Novita C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The hotel staff was very helpful during the check-in process.
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Accommodation's Reply
24 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services. Your positive feedback is truly valued, and we look forward to the pleasure of welcoming you again in the near future. Socially Yours, The Management
S***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Staying here is pleasant, especially considering its strategic location, as it's a one-stop solution. The mall, restaurant, hotel, and casino are all right there. The rooms aren't particularly large, standard size. Unfortunately, the check-in process takes a long time, with long lines. The reception staff takes a long time to handle check-ins. That's the only drawback of staying here. Check-in is already at 3, and there's also the long lines. Checking in can take place at 5, or even 6.
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n***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 10 week(s) ago
Good location since it is connected with some attractions, but the check-in experience is really awful. None of the kiosks are helpful, it takes more than an hour, and there is a long queue just to get to the front office.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and the hotel atmosphere is nice, but check-in took a long time.
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H***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
It would be scary if I were asked to stay alone, I wouldn't have dared.
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E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 11 week(s) ago
The check-in process was too long. They reasoned it was because my passport doesn't have a chip.
1 people find it helpful
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 11 week(s) ago
The location is good, but the cleanliness of the bedroom was bad. The floor and furniture were dirty since day 1, and they didn’t provide daily cleaning. During the day, it’s quite hot inside the bedroom; the fan didn’t help.
1 people find it helpful
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