What do past guests say about Hacienda Susula?

Hacienda Susula is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hacienda Susula

Name: Hacienda Susula
Address: Calle 18 S/N, Between 19 and 21, Susulá, Mérida, Estado de Yucatán, Mexico, 97314, Calle 18 S/N, Between 19 and 21, Estado de Yucatán, 97314, Mexico
Rating: 8.8

Hotels

8.8

/10

Very Good

22 reviews

What Guests Say About Their Stay

Denis

10.0

/ 10

Atención increíble personal super amable Instalaciones limpias y muy tranquilasla alberca es una hermosura y todo excelente

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Yasmin

10.0

/ 10

Personal amable, buenas instalaciones y restaurante con buenos alimentos típicos solo considero que deberían ampliar su menú.

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selene

10.0

/ 10

Está muy lindo, tiene poco tiempo que lo abrieron y llegamos muchísimo antes del check in y nos dieron la habitación. Todo el personal muy amable, la comida está increíble, los desayunos venían incluidos en nuestra estancia y la verdad está súper servidos. Tienen una cata de vinos que la verdad nos encantó con Eduardo.

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In the Area

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Calle 18 S/N, Between 19 and 21, Susulá, Mérida, Estado de Yucatán, Mexico, 97314

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Hacienda Susula is a hotel is located at Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hacienda Susula

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Hacienda Susula Address: Map & Location

Calle 18 S/N, Between 19 and 21, Susulá, Mérida, Estado de Yucatán, Mexico, 97314

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Discover More About Hacienda Susula

Location

Hacienda Susula is a hotel is located at Mérida.

About Hacienda Susula

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hacienda Susula exclusively for you.

Hacienda Susula is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hacienda Susula is the right place to stay.

All facilities in Hacienda Susula

Others

Things to Do

Outdoor pool
Picnic area
Garden

General

Parking
Banquet
Rooftop terrace

Public Facilities

Others
Restaurant
Smoke-free area

Hotel Services

Luggage storage
24-hour Receptionist
Wedding service

Food and Drinks

Breakfast
Poolside bar

Accommodation Policy & General Information in Hacienda Susula

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk
Check-In / Check-Out Time	From 15:00 - 23:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hacienda Susula	31
Another facilities in Hacienda Susula	Outdoor pool, Picnic area, Garden, Parking, Banquet

Frequently asked question in Hacienda Susula

What are available facilities at Hacienda Susula?

There are top facilites at Hacienda Susula such as Restaurant, Swimming Pool, 24-Hour Front Desk. (some may require extra charges)

What Time is Check In & Check Out at Hacienda Susula?

Check-in time at Hacienda Susula is staring from 15:00 - 23:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Hacienda Susula provide breakfast?

Yes, Hacienda Susula provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Hacienda Susula?

Hacienda Susula is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Hacienda Susula?

Hacienda Susula has 31 rooms in total.

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More Reviews from Other Guests in Hacienda Susula

Overall Ratings & Reviews Hacienda Susula

Other sources (22)

8.8

Very Good

From 22 reviews

Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

8.4

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Traveler Reviews Hacienda Susula

Number of reviews per page

Top reviews

Graciela

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

It’s was a very nice stay. We rented a car to get around and do activities that were far away. It was clean and enjoyed our stay.

Denis

Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Atención increíble personal super amable Instalaciones limpias y muy tranquilasla alberca es una hermosura y todo excelente

Osmany

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Excellent

selene

Leisure Family

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

AJIT

2.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

very bad experience, pool was dirty, no telephone available in room, no reception available, noisy area,the dogs were barking all night, taxi facility not available from hotel.

Haxel

Leisure Family

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Muy bonito y tranquilo el lugar.

William

Leisure Family

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Bien

Alejandra

Leisure Family

8.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

Único inconveniente el dormitorio no tenía acceso agua y me movieron otra habitación.

KATY

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

La atención al lle

Jazmin

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

excelente opción para tu estancia

Psic. Evita

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Muy lindo todo ! Y muy rico el restaurante

Yasmin

Leisure Family

10.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Personal amable, buenas instalaciones y restaurante con buenos alimentos típicos solo considero que deberían ampliar su menú.

LILIA

Business

10.0

/10

Reviewed 40 week(s) ago

Expedia Group verified review

Excelente

angelica

6.0

/10

Reviewed 44 week(s) ago

Hotels.com verified review

Fue complicada, me tuve que cambiar de habitación, un lugar muy ruidoso, la verdad no pude descansar muy lindo lugar pero los fines de semana hay day pas y se llena la alberca la gente se mete vestida no hay reglas para su uso

EVELYN

4.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Muchas expectativas en redes sociales, la propiedad. Es nueva y está completamente descuidada, la limpieza es muy mala, jamás me meto al jacuzzi del asco que me dio, muy caro para lo que brindan, con ese presupuesto me voy a un lugar mucho mejor

bianca z

Friends and Family

4.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Mala organización. Su personal tiene buena actitud pero muchas fallas en su logística. Solo hay una persona en la recepción y es la misma que lleva tus maletas. No hacían la limpieza de mi recámara por qué no tenían duplicado de la llave. Un día no servía la bomba del agua y no había agua en el baño. El desayuno lo empiezan a servir tarde. Y al final al no encontraban la reserva para hacer check out.

Samara

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Todo estuvo excelente

Jaime Emmanuel

Leisure with Partner

8.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Buen lugar

Estela

10.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Todo muy bien

Giobana patricia

Leisure with Partner

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Excelente , todo muy lindo el servicio fue espectacular y la comida no que decir

Number of reviews per page

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Disclaimer

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