Hotel Consulado Inn

Good tanks for service

Breakfast was good and transportation was good

From the very beginning at the front desk check in starts at 2pm you get there 10 min before check in and they’ll tell you you’re on a waiting list they make you wait for 2 or 3 hours in the lobby and when finally they call you to check you in they will give you the room key and then they’re going to tell you if you break something or leave a stain the sheets you’re going to be charged You go to the room and everything is old and broken and furniture falling apart the room doesn’t have cable TV only local channels with regular antenna A/C turned off on me called maintenance but by the time he arrived I had the GFCI on the power cord reset by my self but I have to notify the front desk about the issue a/c unit barely functioning and keep the room cool not cold Let’s move to the bathroom there’s hardly any water pressure in the sink toilet and shower toilet barely flushes seems like the pipes are very old and you struggle to flush it Amenities: Pool was cloudy and thats one of the reasons i booked this hotel but I wasn’t able to use it Breakfast was horrible the first day we woke up at the hotel we went to the restaurant they served scrambled eggs on top of fried tortilla next 2 following days we went out to eat instead eating breakfast at the restaurant full of flies by the way Last morning we spent there luckily we woke up super early 5:00am end we were able to take a shower I said luckily because the power went out around 7:30am and there was no more water

Great hotel

It is a lot older than shown. Not worth the money I paid.

Room was just ok, bed terribly uncomfortable. Smallest tv ever, my gaming monitor is bigger. Front desk at checkout after I was attended, arguing about the breakfast about an empty promise in front of alot of people, then was my turn, this was a policy and I take full responsibility, a towel was damaged and I paid for it, the problem was that in front of the crowd the employee raised the towel to announce that I had violated the policy, not professional at all. Very embarrassing might I add, that didn’t have to even show me the towel, I would have paid it regardless. I have stayed in bad ones before but this one shoots to the number one spot, I will gladly pay more to stay somewhere else, would not recommend this place.

When i was searching for a hotel to stay for my daughteres consultant appointment I was looking for location, a pool, clean and breakfast included. It meat all of our needs minus the pool. It was green. Not just a little green, but really green. Many other people where in it, i just couldnt do it. The breakfast was better than i expected, but dont expect a fancy breakfast obviously. The rooms we clean, everyone was super nice and helpful. The location was amazing less than a 10 minute walk to the consulate. I was just really really disappointed with the pool. That was the main thing I was looking for to keep my daugher occupied for this 8 day trip. Overall, for the price i cant really complain.

I liked the stay but there were problems, one day there was no water for almost 6 hours, the workers are very friendly, all very respectful, the breakfast very tasty and varied. I stayed 6 days 👍👍👍👍

No hay agua en los cuartos, las personas en recepcion muy descorteces

There was no water to shower or use the toilets, the card door wasn't working at times, small tv with no good reception also the remote wasn't working .location was short on delivering good satisfying services. Short on the essential element like water running to shower. Staff was friendly

There was a cockroach in the room 143 where my daughter and granddaughters were going to stay.

Todo está bien

Great customer service

The staff was friendly and willing to help.

Great staff

Decent place to stay, the staff is nice. Its walkable, safe and quiet

Not a clean place old furniture

Mi esposo estuvo x varios dias y la estancia a sido muy buena y recomendada!!!

April 2025, I booked this hotel and from me it receives a low review due to its poor conditions, not the staff. The staff was genuinely wonderful and friendly; I was prioritizing the property and basic amenities like sleeping and showering. I decided to book this hotel because of its affordable price and proximity to the US immigration offices. However, I made a mistake by paying in full in advance, and I haven’t heard from the hotel yet. I’m giving them a chance to rectify this issue. When staying in Juarez, most people are occupied with legal matters, so minor inconveniences can easily irritate you during your stay. This particular hotel is constantly busy, and in my opinion, they should have addressed these problems from the start. It’s just a matter of someone noticing an issue, but it seems when someone reports it, no one takes action. In the meantime, they quickly move on to another guest, preventing any improvements. When comparing similar properties, I knew I wasn’t expecting a luxury suite. There are several reasons why I didn’t rate this hotel highly, and they include: 1. Room 232 lacked cold water at the sink, which is a basic amenity that a hotel room should provide. The room cleaner should have noticed this major problem. 2. The shower stall ceiling had dry, cracking paint that would fall on showering guests when water droplets mixed with the paint particles. I couldn’t relax taking a long shower; I had to keep my showers short. 3. Moldy smell. Picts

El agua para bañar es el detalle mas importante no servia bien muy poca presión del agua y por no lo recomiendo...es conveniente por el precio nada mas ...Gracias