Real Inn Cancún

Hotels
7.4
/10
Pleasant
838 reviews

What Guests Say About Their Stay

Miguel Angel
10.0
/ 10
This is the 3rd time I stay in this hotel and I have never been disappointed. Very freindly staff clean rooms and facility easy access to lots of places either walking or taking the public transportation. The beach right across the street is excellent to spend the day. I will definately return and do recommend.
Arturo
10.0
/ 10
Restaurant is pretty nice , located in front of the Laguna. Pool was very clean. Staff is very friendly.
John
10.0
/ 10
Great spot to stay, space for cars if you rent one and drive there. Staff was awesome and friendly. Room was clean and had a nice view of the ocean. The food they served was good. The gym is small but it’s good enough for a mini work out. All in all a great place to stay. The price was decent as well.
In the Area
See Map
Km 5.5 Boulevard Kukulkán, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Real Inn Cancún is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Real Inn Cancún Address: Map & Location

Km 5.5 Boulevard Kukulkán, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Discover More About Real Inn Cancún

Location


Real Inn Cancún is located in area / city Benito Juárez.

About Real Inn Cancún

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Real Inn Cancún exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Real Inn Cancún.

All facilities in Real Inn Cancún

Others Real Inn Cancún
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Health club
  • Outdoor pool
  • Garden
  • Pool sun loungers

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Business center

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Real Inn Cancún

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Real Inn Cancún
160
Number of floors in Real Inn Cancún
6
Another facilities in Real Inn Cancún
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Real Inn Cancún

What are available facilities at Real Inn Cancún?
There are top facilites at Real Inn Cancún such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Real Inn Cancún?
Check-in time at Real Inn Cancún is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Real Inn Cancún provide breakfast?
Yes, Real Inn Cancún provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Real Inn Cancún?
Real Inn Cancún is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Real Inn Cancún have?
Real Inn Cancún has 6 floors.
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More Reviews from Other Guests in Real Inn Cancún

Overall Ratings & Reviews Real Inn Cancún

Traveloka (1)
Other sources (837)
7.4
Pleasant
From 837 reviews
Cleanliness

7.6

Room Comfort

7.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Real Inn Cancún

Number of reviews per page
20
40
Top reviews
Seung Whan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

View
Johnathan
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I would stay here again. Beautiful views and well taken care of
Antoanela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We didn’t like it. Very inconvenient. It is not a 4 star resort for sure. We will never choose anything like that in Mexico.
Miguel Angel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is the 3rd time I stay in this hotel and I have never been disappointed. Very freindly staff clean rooms and facility easy access to lots of places either walking or taking the public transportation. The beach right across the street is excellent to spend the day. I will definately return and do recommend.
Mario
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

System said that breakfast included but they just want give coffe and bread no other than that and want to charge the extra items at the buffet and that’s not acceptable so we decided to got and took best in another place
Arturo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Restaurant is pretty nice , located in front of the Laguna. Pool was very clean. Staff is very friendly.
Thaelis
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food wise not the best
Ivan Omar
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel seems nice but lacks lots of maintenance. The room I got didn’t have hot water, the shower faucet was broken (didn’t have handles), the cushions in the chairs were peeled off, the thermostat wasn’t working, the towels were old and hard as cardboard (and there was only one), no cleaning products available like conditioner or body lotion, the mirrors were stained, and the shower door was creaking. After asking for help I was moved to another room in better conditions, but not a radical improvement and the request wasn’t received in a nice way either. I moved later to another hotel which was about the same price but radically better in many aspects. The pool was pretty good.
Read More
John
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great spot to stay, space for cars if you rent one and drive there. Staff was awesome and friendly. Room was clean and had a nice view of the ocean. The food they served was good. The gym is small but it’s good enough for a mini work out. All in all a great place to stay. The price was decent as well.
GARSON
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The service and warm welcome of the staff. Everyone was at max with excellent service and very attentive to assist. For the building itself there are many things that need to be assessed.
Frances
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Hotel itself was horrible. Cockroaches everywhere. The front desk people were horrible and rude when you came to them for help or report there are broken ice makers that were not fixed for days! The housekeepers were awesome people and so was Julio at the front door. They were AMAZING and so polite, helpful and sociable. The food from resturaunt was horrible and came with cockroaches too.
Read More
Yasmin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The check in and check out process was quick. Property is beautiful, however, there's obvious signs of neglect. I spent 6 days there and the same table by the pool area remained in the floor, no one picked it up. Room furniture had humidity and I found an old cranberry underneath their telephone, so that suggests how important cleanliness is for the hotel and their staff. At the restaurant, Esperanza was great. Not a lot of food variety, but overall a nice experience.
Read More
Mario Ernesto
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Far away from everything
Matthew
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place
Matthew
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place.
Joel
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Cute place. Good price very affordable. There are times when i have to wait 5minutes for water to.get warmer.
Rosaabeline
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

What i really liked about this property is the dining area and the pool area. The views of the lagoon are amazing. Unfortunately the room i got was not in the best condition. The location of the property is great, the cafe staff stood out to me the most, they were very attentive and polite. I would stay here again for the location and price.
Read More
Sharon
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No hot water. Had to keep asking for towels.
Siu ki
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Has only one restaurant and close early
Jorge
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Me encantó!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Real Inn Cancún

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Real Inn Cancún

Traveloka (1)
Other sources (837)
7.4
Pleasant
From 837 reviews
Cleanliness

7.6

Room Comfort

7.0

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Real Inn Cancún

Number of reviews per page
20
40
Top reviews
Seung Whan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

View
Johnathan
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I would stay here again. Beautiful views and well taken care of
Antoanela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We didn’t like it. Very inconvenient. It is not a 4 star resort for sure. We will never choose anything like that in Mexico.
Miguel Angel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is the 3rd time I stay in this hotel and I have never been disappointed. Very freindly staff clean rooms and facility easy access to lots of places either walking or taking the public transportation. The beach right across the street is excellent to spend the day. I will definately return and do recommend.
Mario
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

System said that breakfast included but they just want give coffe and bread no other than that and want to charge the extra items at the buffet and that’s not acceptable so we decided to got and took best in another place
Arturo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Restaurant is pretty nice , located in front of the Laguna. Pool was very clean. Staff is very friendly.
Thaelis
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Food wise not the best
Ivan Omar
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel seems nice but lacks lots of maintenance. The room I got didn’t have hot water, the shower faucet was broken (didn’t have handles), the cushions in the chairs were peeled off, the thermostat wasn’t working, the towels were old and hard as cardboard (and there was only one), no cleaning products available like conditioner or body lotion, the mirrors were stained, and the shower door was creaking. After asking for help I was moved to another room in better conditions, but not a radical improvement and the request wasn’t received in a nice way either. I moved later to another hotel which was about the same price but radically better in many aspects. The pool was pretty good.
Read More
John
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great spot to stay, space for cars if you rent one and drive there. Staff was awesome and friendly. Room was clean and had a nice view of the ocean. The food they served was good. The gym is small but it’s good enough for a mini work out. All in all a great place to stay. The price was decent as well.
GARSON
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The service and warm welcome of the staff. Everyone was at max with excellent service and very attentive to assist. For the building itself there are many things that need to be assessed.
Frances
icon-Business and Leisure with Friends
Business and Leisure with Friends
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The Hotel itself was horrible. Cockroaches everywhere. The front desk people were horrible and rude when you came to them for help or report there are broken ice makers that were not fixed for days! The housekeepers were awesome people and so was Julio at the front door. They were AMAZING and so polite, helpful and sociable. The food from resturaunt was horrible and came with cockroaches too.
Read More
Yasmin
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The check in and check out process was quick. Property is beautiful, however, there's obvious signs of neglect. I spent 6 days there and the same table by the pool area remained in the floor, no one picked it up. Room furniture had humidity and I found an old cranberry underneath their telephone, so that suggests how important cleanliness is for the hotel and their staff. At the restaurant, Esperanza was great. Not a lot of food variety, but overall a nice experience.
Read More
Mario Ernesto
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Far away from everything
Matthew
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place
Matthew
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place.
Joel
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Cute place. Good price very affordable. There are times when i have to wait 5minutes for water to.get warmer.
Rosaabeline
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

What i really liked about this property is the dining area and the pool area. The views of the lagoon are amazing. Unfortunately the room i got was not in the best condition. The location of the property is great, the cafe staff stood out to me the most, they were very attentive and polite. I would stay here again for the location and price.
Read More
Sharon
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

No hot water. Had to keep asking for towels.
Siu ki
icon-Business
Business
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Has only one restaurant and close early
Jorge
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Me encantó!
Number of reviews per page
20
40