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Puma Imperial Hotel
Hotels
7.4
/10
Pleasant
43 reviews
What Guests Say About Their Stay
Chris
10.0
/ 10
The staff here were excellent - very helpful with us having three very short stays - arriving late and departing early. Storing bags, arranging laundry, making us breakfast sandwiches at 4am. Great service.
Verified traveler
10.0
/ 10
Prime location. Next to the main square. Close to museums and other major attractions in the city.
Also walking distance to a bus stop that takes you directly to the airport.
RAFAEL MATÍAS
10.0
/ 10
Perfectamente ubicado en el centro de Ulaanbaatar, personal amable y eficiente, instalaciones adecuadas, cafetería agradable a precios razonables.
El desayuno un poco flojo, pero es una muy buena opción en la capital de Mongolia.
In the Area
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University Street, Sukhbaatar Square, Ulan Bator, Ulaanbaatar, Mongolia, 210646
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Puma Imperial Hotel
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Per room per night (excl. taxes & fees)
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What's around Puma Imperial Hotel
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University Street, Sukhbaatar Square, Ulan Bator, Ulaanbaatar, Mongolia, 210646
Discover More About Puma Imperial Hotel
Location
Puma Imperial Hotel is a hotel in a good neighborhood, which is located at Ulan Bator.
About Puma Imperial Hotel
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Puma Imperial Hotel exclusively for you.
With all facilities offered, Puma Imperial Hotel is the right place to stay.
All facilities in Puma Imperial Hotel
Others
Hotel Services
- Laundry service
- Luggage storage
- Porter
- 24-hour Receptionist
- Newspaper in lobby
- Tours
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
- Business center
General
- Banquet
- Parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Puma Imperial Hotel
Important Note
- Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
- Airport shuttle fee: USD 19 per person (one-way)
- Rollaway bed fee: USD 30 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Puma Imperial Hotel | 27 |
Another facilities in Puma Imperial Hotel | Laundry service, Luggage storage, Porter, 24-hour Receptionist, Newspaper in lobby |
Frequently asked question in Puma Imperial Hotel
What are available facilities at Puma Imperial Hotel?
There are top facilites at Puma Imperial Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Puma Imperial Hotel?
The standard check-in time at Puma Imperial Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Puma Imperial Hotel provide breakfast?
Yes, Puma Imperial Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Puma Imperial Hotel
Other sources (43)
7.4
Pleasant
From 43 reviews
Cleanliness
8.0
Room Comfort
7.8
Service and Facilites
7.6
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Traveler Reviews Puma Imperial Hotel
Number of reviews per page
20
40
Top reviews
Yestin
Friends and Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Helpful, great facilities, great breakfast. Good location
Verified traveler
8.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Wen-Jung
Leisure Family
4.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
We request non smoking room.
But they assigned a bad smell smoking room to us.
And said no room to change.
Randall
Leisure
2.0
/10
Reviewed 103 week(s) ago
Expedia Group verified review
The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Birendra
Business and Leisure Family
8.0
/10
Reviewed 293 week(s) ago
Expedia Group verified review
Room heating and cleanliness.
Not enough drinking water.
Gorancho
8.0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
Nice location, rooms food staff and overall positive experience. Some aspects can be improved of course, such is food variety but having in mind the pricing I believe it is a very good overall balance
Anna
Leisure with Partner
4.0
/10
Reviewed 304 week(s) ago
Expedia Group verified review
They put us up in a different hotel that wasn’t the greatest
Verified traveler
Leisure
8.0
/10
Reviewed 306 week(s) ago
Expedia Group verified review
Although there were a few technical difficulties with my room when I checked in, the staff moved me to a new room and did their best to make me feel comfortable. I appreciate the hospitality of the management and the staff. Also, breakfast and location are great!
Chris
Leisure with Friends
10.0
/10
Reviewed 310 week(s) ago
Expedia Group verified review
The staff here were excellent - very helpful with us having three very short stays - arriving late and departing early. Storing bags, arranging laundry, making us breakfast sandwiches at 4am. Great service.
Verified traveler
8.0
/10
Reviewed 323 week(s) ago
Expedia Group verified review
Excellent location, attentive staff, not a “cookie-cutter” sort of property. Appear to be in the process of making room upgrades.
Verified traveler
8.0
/10
Reviewed 339 week(s) ago
Hotels.com verified review
It was good to stay right by Government Palace
Verified traveler
6.0
/10
Reviewed 356 week(s) ago
Expedia Group verified review
Well located, walking distance to State Department Store, across the street from Sukhbaatar Square. Our reservation was different from what I had booked online and was told that there could be a price adjustment, but in the end they corrected the mistake.
Verified traveler
10.0
/10
Reviewed 358 week(s) ago
Hotels.com verified review
Prime location. Next to the main square. Close to museums and other major attractions in the city.
Also walking distance to a bus stop that takes you directly to the airport.
RAFAEL MATÍAS
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Perfectamente ubicado en el centro de Ulaanbaatar, personal amable y eficiente, instalaciones adecuadas, cafetería agradable a precios razonables.
El desayuno un poco flojo, pero es una muy buena opción en la capital de Mongolia.
KGII
4.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
나이트가 옆어있음. 잠을 못잠.
Yasuko
Leisure Family
4.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
２人泊なのに、水、バスローブがひとつずつしかないので電話して持ってきてもらった
その間にTVがつかないし、コーヒーカップはあるのにコーヒーがないことも判明
TVは2人直しに来たけど、だめだね、だけで帰って行った、何それ？
コーヒーもない、と言われたけど、2泊目にはインスタントコーヒー，紅茶が補充されていた、あるんじゃない！
ランドリーバックも2日目にはあった
シングルベッド２つの部屋だったが、一つは体重65キロの夫が寝返り打つとベッドが傾いてしまう最悪なものだった
朝食の始まると聞かされた時間に行くと、すでにたくさんの人が食事をしていて、おかずは補充されず、これまで見たことのない薄っぺらいオムレツに辟易
Verified traveler
Business
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
Just live here many times. Everything is good. But the WiFi needs to be updated.
Lucas
Business
8.0
/10
Reviewed 144 week(s) ago
Expedia Group verified review
Sehr gute Lage im Stadtzentrum beim Sukhbaatar-Platz. Läden und Restaurants fußläufig erreichbar.
Lucas
Business
8.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Gutes Mittelklassehotel. Entspannte Atmosphäre im Hotel, zurückhaltender, aber freundlicher Service.
HIROSHI
4.0
/10
Reviewed 297 week(s) ago
Hotels.com verified review
Hotels.comで予約すると度々ある事だが、「予約されていません」というトラブルがある。
今回も予約されていないというトラブルがあり、予約番号を見せてもどうにもならず。しばし待たされ、ようやくチェックイン。
チェックアウトの時は「事前払いもされていない」という回答。
システムのもんだいなのか、ホテル側の問題なのか分からないが、こういう事がよくある。
部屋はまあまあだが、朝食が酷い。
水道水は茶色く濁っており、時々お湯が出ない。
Number of reviews per page
20
40
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