Savoy Le Grand Hotel

Nice hotel

Shower was dripping water, unable to take proper shower. I complained but no one came to fix the issue.

Little below avg over all

The perfect modern hotel 5 minutes from the airport! Large, modern rooms with comfortable beds. Highly recommend this hotel: midway between The Medina & RAK.

Always a great stay at SLG. Second time staying here and recommend it.

Love this property and its location.

Very old property. For a 5 star hotel it has weird rules, can’t bring outside food and wine into the hotel, you cannot sign for any of the stuff you use during your stay and have to pay off right away, once checked out they give you a special pass to get your luggage. Not bad, but not a 5 star feel.

Great place to stay - a real oasis with super hospitality!

Staff were extremely helpful and the location was perfect! The hotel was worth the stay!

Professional staff, great pool view, amd within walkable distance to the major old city attractions.

Great hotel and staff are very kind and helpful. However I don’t think it’s as clean as it should be.

Luxury hotel. The staff is awesome, the hotel room is clean, housekeeping comes everyday, they knocked on the door in the evening to ask if we needed anything. Worth every dime. I highly recommend it. The Menara Mall is attached to the hotel. You can enter the mall with your room key. A hotel employee is always standing by the mall entrance to open the door for you. The restaurants outside the hotel/mall is delicious. There are several restaurants to choose from, cozy atmosphere and beautiful surroundings with colorful waterfall. You will not regret staying at this beautiful hotel. They will hold your bags for you after checkout and will let you shower when you pick up your bags after a day of excursions on your last day.

Met all our expectations

Our stay at the Savoy Le Grand was terrific. The hotel is modern and clean, and our spacious and well-appointed room (King Room Prestige). It is a short taxi ride from the airport, and most attractions are within 30-40 minutes walking distance. There are some nice restaurants and cafes around the hotel, which is also attached to a shopping mall

Amazing would definitely recommend

The good: pristine facilities, practically spotless. Great support staff, breakfast was amazing. Rooms very clean. Good music throughout the day. Pool is very relaxing on a sunny day. The bad: if you have a room facing the pool area the music is played fairly loud until 11pm, it can be tough to get to bed if you have an early day. Food and alcohol at the hotel is quite expensive but for a 5-star hotel this is pretty on-par with what I was expecting. The ugly: Booked a room with 2 beds via Expedia 2 months prior. Upon check-in they said the room had 1 bed. When I inquired about the 2 beds (and I even showed them the proof of the booking which stated 2 double beds) they said they didn’t have our room and if I wanted a room with 2 beds I’d have to pay to upgrade. In my past experience other hotels would certainly provide you with that upgrade for free to meet the requirements you paid for. So despite booking a room with 2 beds I had to pay an addition 300MAD per night for the bed accommodations I was already suppose to have. Alcohol from outside the hotel is not allowed unless you pay a hefty fee at the front desk and even then it can’t leave your room, they say it’s for sanitation reasons but even having the option to keep it if you pay clearly means it’s just a money grab. Other than the bed issue at check-in I don’t have much else negative to say. Overall 4/5 stars for my 3-night stay.

The rooms aren’t clean they very old fashion the room stinks and the to thinly has couple Chanel’s no YouTube or Netflix

The property was nice, however I did not get the room I payed for

This hotel made our holiday. It was definitely worth the premium. The buffet breakfast was fabulous with such great international variety! The rooms were spacious and facilities ample. Chaima, the guest relations manager was amazing…she went above & beyond to ensure our stay was as comfortable as possible. Thank you again Chaima…we really appreciate it. We would recommend this hotel to family and friends.

The welcome from staff was warm and helpful especially Ahmed. The hotel is in a great location only 15 mins walk from the Medina and la Mamounia and another 5 mins to the main square. There is a small mall next door to the hotel with a good selection of shops and cafes. You can get ice cream, crepes, breakfast, cakes etc. We had breakfast in one which was much cheaper than hotel which charges 300 Dh per person (£25 ish) however having said that the buffet has a great selection. The hotel has 3 pools. One indoor heated pool and two outside pools which are unheated and a bit too cold! One pool is quite lively with music whilst the other is quiet. We had the international buffet one night which had a great selection of food which was delicious. The room was clean and comfortable with tea making facilities and a fridge. All in all a great stay!