Halswell Lodge - Motel

Room was small and noise, the bed was not nice and more or less on the floor/very very low. The room was dirty and in one of the windows down stairs the curtains had black mold on it. The door at the top of the stairs open the wrong way almost falling down the stairs to open it. No one was at the counter during the hole time we wore there had to wait over 30min to get service I know it was cheep and you get what you pay for but this was not worth the stay.

Upon arrival we discovered the reception isn't manned and there is no one on site at all. We had to phone to check in and was then told it was an extra $15 for parking and they also required a $100 deposit even though we had already booked and paid online. None of this was mentioned when I made the booking online. After we finally got sorted and had the key for the room, it was immediate disappointment. I wasn't expecting anything grand for $80 a night but I do expect clean. The room was nothing like the pictures used online. Upon entering we noticed a lot of fruit flies, the walls were dirty, the curtains had something on them, possibly food, and the toilet hadn't been cleaned properly.There was no working light in the bathroom, the mini fridge has been left open/seals were broken and the ice box had frozen over, so the carpet underneath the fridge was wet. We were left 2 bath towels and a bath mat, no hand towels or wash cloths. There were no soap bars or bottle of shampoo/condition, the soap dispenser in the shower was empty. A jug and coffee/tea/sugar was provided, however the coffee mugs were dirty and there was one dessert spoon, no other utensils. The bed spread had a big stain right in the middle, the sheets and pillow slips were clean thankfully. The bed was on a base with wheels and kept moving away from the wall, underneath the bed was disgusting with dirty socks, rubbish and dust. Unsure of regulations but there was also no smoke detector in the room itself.

There was nothing I liked about this accomodation experience. Will send 2 emails When we were around an hour from our accommodation It said on our itinerary to contact the accommodation to talk to the staff to discuss arrival instructions. It also says that the office was opened from 8am-8pm. No initial instructions were given by staff at time of phoning ahead as instructed. Call was pointless as she asked why was I calling….. she never explained that the office would not be manned. She also didn’t explain that I was to call her once we got there so that she could take our $15 for parking which I believe is a total rip-off, and should be added to the nightly price of $80 plus $15 making the total tariff $95. If known it was going to cost $95 for the night I would not have booked. We got to the front desk, luckily I saw the back door of the building,(no signage) as the hill was too steep to walk down and backup. we walked through and found the stairs leading to the front desk. Otherwise I would have had to climb a very steep hill to get to our vehicle and for anyone with a walking disability that had booked they would struggle to climb this hill. This information should have been advertised in the AD but it wasn’t. This info being omitted from the advert is Miss-leading the customer and not giving the customer an opportunity to make an informed decision to book or not. I rang the bell (not answered), so phoned accommodation number on paperwk. See nxt email

Towels and bedding clean, room clean, but dated and in need of maintenance and restoration.

After hours checking in was easy.

We knew this wasn't going to be a super flash place. It is what it says it is, a safe and convenient place to stay at a reasonable price. The room was not super clean, but the bed sheets were. The car park is very tight, but we still managed to get our Toyota Estima in and out. I was surprised at how quiet it was. Would stay here again, but keep your expectations in check. This is convenient more than fabulous.

Property was good for what we needed.

I like the walkable location. Nice and close to everything. A difficult to get a response from staff

Sprung for the deluxe room, nothing deluxe about it

Happy with my stay and good value for money with carparking option. I was looking for somewhere inexpensive close to the CBD to stay for a couple of nights after driving down from Auckland to Wellington to take daughter to University. They have car parking on site (an extra $15 per night). Good location near the Wellington CBD. The front part of the lodge is an old building. I wouldn't recommend it for a romantic weekend away. The initial walk upstairs to the room doesn't set the mood. But the room was clean, the beds were comfortable, room was big (twin room for my daughter and me), and the shower was hot and pressure was good. Be aware that reception may be unattended and you may need to phone when you arrive and get your key from a lock box. That's the only reason I marked the staff down - because I didn't really see them. It was perfect for what I wanted though. Good value for money even with the extra carpark charge. I'll happily stay there again when University finishes in November. I would probably choose something a bit more upmarket and expensive if my wife came on the trip though. But great location for University Halls moving.

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ABSOLUTELY AMAZING

While the room looked very clean, the window was cracked and none of the wall lights worked. Also the en-suite was exceptionally small. But main problem was lack of any staff at all on the premises, so any queries had to be by phone to some other location, even though a sign in the footer said the desk was manned to 9pm.

I cannot say it was dirty but it was dusty, things were never moved to clean under an object. But I loved the space in general! The old house! The convenience! The furnishings! The kitchen space! The patio outside the room! Walk to anywhere you needed to go! Spacious parking!

Ripped carpet with nails sticking out that I stepped on, bathroom sink clogged, spa bath obviously not used in a while and chunky bits came out of pumps. Very basic and not clean at all... Not even a power point near bed... Will never stay there again

The queen spa unit was rather small and not very pleasurable to stay. Lots of noise, doors opening and closing, everything echoed even the noise outside. 3 lights only one worked. Cleanliness was not at all up to par. Spa bath small and discoloration. Dust everywhere. I would look to stay only if i was kicked out of home and had no option.

Convenient and safe

owner asked us for all our credit card details to register parking kinda fishy.

The beds were very comforting. But the bed sheeds were dirty, and my whole Body iched. There was mold at the bathroom and the toilett was broken.

I actually think it was ok for the money- not many other choices at this price in central Wellington over a busy holiday period. The sheets were clean and the bed comfortable. I slept well. However, I do think the cleaning could be more vigilant- the shower curtain could be washed more regularly and I went to pick up something I dropped so noticed the accumulation of dust, etc under the bed.