Novotel New Plymouth Taranaki

This hotel was pretty average. Rooms a little tight. Window views the parking lot. Had dinner at hotels restaurant. Lamb was excellent. Hotel parking wasn't very good. Shuttle buses blocked the entrance. No valet parking. Instructed to park across a busy street and remove my car by 8 o'clock next morning. Their were Tesla charging stations.

All the staff there, we found to be so friendly, efficient and very helpful. Thank you to the chefs in the bistro bar for the delicious meals. Steaks cooked to perfection. Clean premises and guest room. Carpet in our room, although clean, looked a bit worn and also the single chair in our room, the material was frayed at the armrest. However, the amazing staff there, made the experience 10/10.

good

Lovely accommodation. Glad there was air con in the room, as the hallways were so hot and stuffy. Did have an issue with parking. I requested parking (via an upgrade email and at a discounted rate) and was emailed to confirm my request and to enquire about the status during check in. When I was checking in they informed me that I was emailed to say that request was declined. I said I never received an email but I would still need parking. They said they can give us parking and I had to ask that it was at the discounted rate. There was never an issue with finding an available car park each day/night so I'm unsure why the original request was declined. The hotel is next to a main road so getting the car in and out of the car park was sometimes a struggle. Staff were lovely. The restaurant was amazing!

Handy to town and restaurants and very comfortable

An attractive building close to the city centre.Accessible but limited free parking. Staff were friendly,welcoming and approachable.we were disappointed with the a la carte breakfast.We ordered poached eggs on toast and received fried eggs on warm bread .

Great property

Great place, room was sized perfect. I used the gym, a little small but had sufficient equipment. The hotel is at a higher rate so i was surprised that they charged a separate fee for covered parking. The outside free parks were taken by staff or you could park down the road on the street away from the hotel, a little inconvenient.

Lovely place to stay, my only negative was having to pay extra for parking.

All good

Enjoyed use of bikes to see the city

Front desk staff very professional and great service

Good

Received a friendly welcome from reception staff. Our room was very clean, well maintained and tastefully decorated. Lovely bed, slept beautifully.

Comfortable room for short stay. Nice bed and bathroom. Parking was expensive at $20 per night but some limited free parking out front. Walkable to town restaurants. Nice lobby bar.

Pretty nice place. Clean and comfortable. Very easy to go to the city center by walking. Parking is not free, $20 a day. But can park on the street or a few free parking in the hotel yard. Some tenants in the hall were quite noisy. But luckily they didn't keep loud after midnight.

Very comfortable stay

Friendly staff, tasteful Hotel, great breakfast

Everything was amazing except for someone running down the hall all night and I couldn’t sleep, same thing with the bathroom …toilet kept making noises like it was filling up the flush water all night

The property is clean and tidy. Well-maintained and the staff are all friendly and accomodating.