Scenic Hotel Southern Cross

位置不错。一个很有味道的旅店。

入住第二天早上出门后，客房清洁人员去清洁房间，晚上回到房间发现我们两个房间，一个房间冰箱里面的收费瓶装水被打开，另一个房间冰箱里面无缘无故多出来半瓶牛奶，而且放在房间里的行李箱上的密码锁被人调动过。去跟酒店反应沟通，酒店多次更换员工问我们同样的问题，每个工作人员都回答我们不用担心，没什么事，根本没有解决问题的态度。最后经过多次协商，经理在得知我们行程计划要去坐飞机离开的情况下，回答我们如果要解决问题，他们要去查看监控，这可能需要1-2天的时间，要求我们在酒店多停留1-2天，不然没有任何办法。这是遇到过最糟糕的酒店，根本没有要处理问题的态度，员工及经理觉得，东西被动过，水被打开，多出来不知道是谁的半瓶牛奶这都不是问题，很正常。

Excellent hotel with delicious breakfast, nice hotel staff, I have good impression for this hotel !

When we go to dundein we stay there we love it great service great people

Nice staff & great location near the main street

Spacious & clean room. Good location with onsite dining options or walkable to plenty of others. Great buffet breakfast. Would stay again.

Friendly staff and v clean and continently sited. Could have two packs of biscuits and two filter coffee bags instead of one per day!

Friendly and helpful staff

The sheets had stains on them

The reception staff were very accommodating, but unfortunately that was where the good ended. Our initial room was drafty, cold had a broken sink in the bathroom worn carpet (threadbare in places) and smelled dusty. We were upgraded to another room and given 2 comp drink vouchers from very apologetic staff. Parking was the next issue. We paid for this but had continued problems entering or exiting the carpark as our card didn’t always work. We also found both rooms very noisy. We were staying as one of us had an operation taking place in Dunedin so needed breakfast delivered at 6:30 am as the cut off time for eating/drinking was 7am. We were assured this would be done. Breakfast arrived at 6:45 am and was different from what we actually ordered. It was also cold. Unfortunately we had booked 3 nights for one of us to stay while the other was in hospital. Upon checkout the reception staff were apologetic and offered a complimentary coffee and to comp the incorrect breakfast. All in all the staff were great at trying to rectify the various things that went wrong (to the point we wondered if this is constant for them). Based on our experience we definitely won’t be back.

Great downtown property. Handy to shops and bars.

シティーセントラルに近いホテルを選びましたが、表示距離より離れたところにありました。

Very quiet. Very central. Excellent service

Excellent location and the decor at the Casino is incredible

Some more milk and a clean wipper for coffee

Older property but clean and tidy. Fridge in the room reminds me of my childhood.

Centrally located.

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We had a great stay, the staff were very friendly, room was very clean, and the location was great we just walked everywhere, would definitely stay here again. Great value for money.