Europa Hotel

Room was very clean, bathroom floor needed a scrub

We loved that we felt comfortable in all areas of hotel.. Staff very helpful and friendly and if there was something we needed help with they dealt with it...

“For health reasons, no one should enter the room. No maid service is requested.” That is the discussion I had with the front desk. I was assured a note was left for staff. I was also instructed to leave the do not disturb sign on the door. In spite of both of those precautions, the room was entered.

We loved our stay and were sad to leave! The staff are friendly and welcoming, the prices reasonable and the room was lovely. The location is great and we were able to see everything we wanted in Belfast within easy walkable distance. I’m hoping we will be back! Would have preferred black out curtains in the bedroom (just because I am a light sleeper and the lovely electric blind was just a tad too short!) and would have loved the option of smoked salmon on the breakfast buffet… we hope to visit again in the future

It was a treat to stay at the most bombed hotel in western Europe. But seriously, although a little dated, the hotel is well maintained in a great location in Belfast. Not far from the Titanic Experience. Friendly and helpful staff. Room was decent in size, but comfortable with a nice bathroom. Little tricky to avail of the free overnight parking, otherwise there is a moderate-priced parking facility nearby.

The restaurant, breakfast, is overpriced and basic. Not worth the money.

Enjoyed our stay as always

Location great. Linens lovely. . Bar and rstaurant on the level above the main floor was great and my friends enjoyed the food and the view

Shopping trip to Belfast. Fantastic location. Beautiful hotel.

Staff friendly but very busy and seemed rushed. Litter lying around stairs gave a very bad impression of what is an expensive hotel

We were delighted with our room and the central location of the hotel made it possible for us to walk to the event we were attending. The hotel and staff were brilliant

Brilliant hotel

Great stay. Thank you!

Great spot

Europa hotel was recommended to us by family who had stayed there and we were very happy to find it so conveniently located within a few minutes walk from the central train station. It was also within an easy walk to the City Hall Centre where most of the local buses and transit circulated. The room and bathroom was spacious and clean, and there was a nice selection of lounges, cafés, and restaurants on the premises, as well as in the neighbourhood. The piano bar on the second floor was a particularly nice spot for a late night tea or drink. The front desk staff and concierge were all extremely helpful and pleasant, and it was affirming to see the sustainability strategies that the hotel has employed.

This was my 1st visit to the Europa and I was made to feel very welcome, the room was great and I really enjoyed the ambience in the piano lounge. I will definitely stay again.

The woman who checked us in was great! She explained everything to us and was very friendly. We had booked 2 rooms, which were nicely arranged next to each other. I was impressed with the size of the room, as most rooms I’ve stayed in in Europe have been very small. The room was clean and suited our basic needs. However, when we woke up the next morning and went to shower, the shower did not work. We called the front desk asking for maintenance to come take a look and were told someone would be right up. After over an hour, no one had come. We called again and finally someone came up to see what was wrong. They were not able to fix it and we had to move to another room. This set back our day, ultimately impacting our sightseeing plans. On a positive note, they did allow us to change rooms at our own convenience so we could move on with our day and keep the keys to both rooms. Our other issue was with the piano bar. After arriving back later in the evening we stopped in to have a drink, and while several cocktail servers walked by us a few times, we were not acknowledged until we had to ask someone to help us. We were told we had to wait (almost 30-45 minutes) while the bar was closed to count the till. When the bar reopened, we could then have drinks again. This made zero sense to me! There were several customers still in the bar area, so why would you not wait to count money until closing time? It’s a nice clean hotel, just too bad we had these little issues affect our stay

This hotel is in the top ranking.

My first experience of the hotel was the Conciege team. One chap in particular was extremely helpful and welcoming - a great first impression of the hotel.

Overall I had an enjoyable stay. Happily I was solo but I would not appreciate the see-through bathroom door if travelling with company. It did look stylish though and room had a nice ambiance. Room was generally very clean: small point that the bathroom extractor fan looked dusty which I only noticed when using mouthwash as it was directly overhead. Minor deduction for taxi booked at check-in for next morning not turning up, but they got me a replacement in jig time. On reflection, I think it would be good if guest gets a text confirmation that taxi has in fact been booked or if receptionist books it on the spot in front of guest.