Leonardo Hotel Belfast

Very helpful staff can rooms and good location

Nice place.

Beds and pillows are uncomfortable , bathroom was smelly and not clean, we took a room for three people , was enough space and beds but no towels , I would have paid extra 30 dollars for another hotel and it would have been more comfortable, but I checked the reviews and was misguided to book it , reviews were misleading

The hotel was within walking distance of many sites, tour buses and Grand Central Station. The Room was spacious and clean. The Restaurant served some good food options.

The hotel is lovely. The location is excellent

Building works at 5 am. But that’s temporary. Apart from that, excellent service and even an early check in without booking one!

Very well located, spacious and clean rooms

Didn’t have a room until 4.15 when check in was 3. Lots of pillows in the room but they were all rock hard. Room was clean and spacious, the guy on the front desk was very friendly and helpful.

Convenient and friendly. Staff were very helpful. Room was very comfortable, bathroom a bit dated but excellent hot shower

Rooms for our family were spotless, beds were very comfortable, breakfast had a huge variety of hot and cold items, pastries, an espresso machine, juices, etc. We were really happy with the location as well. Staff went above and beyond to help us feel welcomed, setting up a table for us one evening when we came back with takeout from a restaurant that hadn't had a table for us, and booking a taxi for us the morning we needed to leave. We would absolutely stay here again!

A bit disappointed My bed sheets were soiled Fake tan had not be washed out fully Bins not emptied when room was serviced The shampoo dispensers not working Room 352 There was very little drinks in bar No magners no Guinness. No Belfast lager No estrella dam beer

Decent.

Great location, friendly and knowledgeable staff. Clean and well equipped. Knocked a star off as breakfast could be a bit haphazard. There never seemed to be enough cups or glasses and buffet items were not topped up regularly enough. I would definitely stay there again though

Lovely stay, friendly staff and overall a well maintained property. There was a stain on the carpet in my room (it was a clean stain - if that makes sense - not anything disgusting), but took away from the overall niceness. Also the showers are disappointing. Not adjustable and low pressure. It’s always easy to point out the flaws, the hotel in general is lovely, super comfy beds, nice and quiet, friendly staff (though reception seemed a little understaffed at times) and good value for money.

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Lovely hotel, nice bar and majority of staff great.

The woman that checked us in was extremely pleasant and helpful.

It was okay. Being from the US we are used to certain amenities. This room did not have a AC or anything to circulate air. The tv remote did not work. This was just an average stay at best. The staff were very polite and helpful.

Very close to train station and centre of town

AVOID!!! We have never had such a terrible breakfast in what is supposed to be a 4-star hotel. We arrived early and paid separately for breakfast. My husband is vegetarian and you would expect a good choice of what is available after having read the reviews. However, there was only bread and jam/marmalade available for him. The fresh tomatoes were in a pan in oil. He asked if there was perhaps some cucumber, cheese and olives. the staff member said she would go and check but never got back to him. When he asked her about it she said there was none and they were busy... That is terrible service, to try and fob customers off. Staff looked as though they were run ragged and there were clearly not enough staff working. The only items available were sausage, bacon, eggs, beans. Even the American tourists there were complaining. Items were not being replenished. No cheese, no fruit, no yogurt! There wasn't a manager coming to check on the food and the staff. The second day we had our breakfast included in our stay and we thought that things would improve - sadly not! Porridge wasn't cooked and was nearly cold. Again, we had to make do with bread, cheese and jam. Leonardo hotel, you must do better. We didn't enjoy our stay here