Leonardo Hotel Belfast

Was great except for HVAC system cutting off regularly

The receptionist on arrival was very friendly and helpful but it went downhill after that. Went for dinner in the restaurant, to be met by a young staff member who was clearly out of his depth, told us he'd only been there two days. He seated us and never came back. Although he served another customer who sat down after us drinks after that. Another staff member eventuallly served us after i went to ask. My Caesar salad had a huge amount of wet lettuce, several big chunks of boiled potato with no dressing and virtually nothing else. When I complained again another very young staff member eventually brought a small ramekin of dressing, plonked it down without looking and nearly missed the table. It was still inedible so I left most of it. The manager did apologise and knocked the price of the meal off the bill. However it was an awful introduction to the hotel, formerly Jurys Inn, and I will never eat there again. The positive was it's a good base to explore Belfast.

It is in a very central location. Nice rooms with decent amenities. Would stay there again.

Everything was good about this hotel except it was challenging arriving with a rental car.

The buffet breakfast was generally only warm,some of the items were cold. There was only 1 working coffee macine so there was always a lineupcodfee

Safe were very friendly , right down to the lovely night staff, who made us all feel so welcome and were so so friendly

Comfortable and clean hotel in a great location to explore Belfast. Very accommodating to early check in.

Close to major attractions, clean and comfortable

Handy hotel. Comfortable. Good choices for breakfast.

Great location, great staff and excellent breakfast.👌

Everything was just fine. My only suggestion is some alternative door stops in the room. They put raised metal stops about the size of a D cell battery. One in front of the closet and one in front of the toilet. I understand the need to prevent door damage. However, the damage to a toe or foo stumbling in the dark is devastating. There are easy alternatives that do not threaten foot injury while on holiday.

Great stay in this hotel. Parking only a 2 minute walk away. Check in was quick and easy. Room was clean. Excellent location for walking around city centre. Breakfast was excellent too. Lots of options. Only slight issue was dining for dinner, few options on the menu werent available. And thought it was a bit expensive for what we got. But still, overall had an enjoyable meal. Would recommend this hotel

Walking distance to basically everywhere. Sone very good restaurants close by. Friendly and helpful staff.

Friendly helpful staff

Okay-ish hotel. Staff could be better trained - or selected better in the first instance.

Stayed here for one night. Paid for an executive room, while it was spacious I wouldn’t say executive was the right description. Air con didn’t work well so room was very warm, it also turns itself off which meant I had to wake up twice to turn it back on. Bed was comfy and shower pressure was good. Breakfast area was chaotic and not very clean. Food quality and options were poor for 4 star hotel. Location very good. Would I stay again, unfortunately no

The room wasn’t really big enough fo a family of four there wasn’t a fridge as a family it’s really needed

A great place to stay. All amenities accessible & within walking distance. Great room, great staff, good breakfast. Not far from central station 5 minute walk. Near to opera house and Donegal sq city Hall.

The Hotel was in a great location and the staff were really friendly. A little noisy on the bank holiday week and carpets were a bit dirty in rooms, but overall the stay was good and the food facilities were good. Would stay again

Was very surprised about the quality and choice of breakfast. Excellent! Room was very comfortable. Will book again for sure.