Illas Inn

用餐環境優美, 有美麗的小庭園, 房間整潔舒適, 服用人員友善, 早餐非常出色, 近火車票站及附近有游客服務站, 一帶環境安全。

We would have liked at least another wastepaper basket in the room and the soap container at the sink remained depleted. The room was always cleaned well.

Easy walk from train station, suited us perfectly.

Great staff. Very clean nice rooms

Mi estadía fue excelente, el personal del hotel es muy atento. Estaba con personas que no hablaban bien español y ellos se esforzaron por ayudarnos en todo momento. En especial una chica llamada Venus, muy simpática y atenta. ¡Todo estuvo perfecto!

スタッフがとても親切でした。スーパーも近くにあって便利です。 壁が薄いので向かいの部屋のドライヤーの音が聞こえるてしまうのと、エアコンがないので星4つです。

La habitación estuvo muy bien, muy limpio, y sobre todo el personal muy amable y atento.

Ótima estadia. Quarto e chuveiros quentes e staff muito gentil e solicito.

It was fairly cheap. It had an elevator!! Did not look like the pictures due to construction and our very large family room did not have an updated bathroom like the pictures. Staff were friendly. Breakfast was meager. It was clean, and the grandson loved that he could cast his Disney+ downloads to the TV. We were a few blocks from Avenida del Sol and Perú Cafe- best crepes ever! The entrance to the hotel is a barred gate to a parking garage which was initially unexpected

Hotel bien placé et confortable, le personnel aimable et très serviable.

The staff was wonderful as was the breakfast buffet. If the water in the shower was hot or at least comfortable the hotel would be perfect. I’ve stayed with this hotel 3 times and will return again. Please maybe give us hot water.

Un hotel practico, incluye desayuno, pero no parece hotel, estaban reparando el jardín, no servía el baño del comedor y hace falta un restaurante de tiempo completo no solo desayuno.

Absolutely awful. Freezing rooms, not hot water 2 out of 3 days

Hotel très bien placé dans Cusco.

O acesso para plaza de armas é cômodo, contudo não vale o valor cobrado. O chuveiro fica quase encostando na cabeça, mesmo eu sendo uma pessoa de estatura média. A água praticamente não esquenta. O quarto extremamente barulhento e as cortinas passavam quase toda a luz de fora. Na única noite que fiquei, quase não consegui dormir.

The people that work there are extremely nice, welcoming, and helpful. The breakfast was pretty good. They all help with suggestions for food and shopping since we arrived very late. My only complaints are the lack of hot water and the beds are a bit hard. My personal preference

Excellent and friendly staff. Our room was great and clean. Highly recommend.

I don't understand why this property has such high ratings. It's cheap, but really not that cheap to justify the problems. First the good: the breakfast is ok. It has eggs, meat, and avocados. But nothing particularly good. I would have rather got breakfast from a restaurant nearby. The packed breakfasts are a small granola bar, juice box, water, and crackers. Staff were polite. Now the bad. No heating. Front desk had some old space heaters but Cusco gets very cold in the evening and morning. Coming home to a cold hotel is straight awful. Even worse, the showers have serious issues with hot water. It takes about 5 minutes for hot water to come out, if it comes out. It often doesn't and if it does it will go from hot to cold at a moment's notice. With cold being painfully cold. Often there was just no hot water at all and I'd give up. No kettles in the room. No facial tissue in the room. No coffee machine in the room. No hair driver in the room. The overhead light doesn't fully turn off at night and lights up the room a bit. Bathroom had a rusted shelf.

If that cold outside its cold in the room. No heater . Breakfast was bad.

Never again