Dusit Thani Manila

Hotels
8.7
/10
Very Good
2,619 reviews

What Guests Say About Their Stay

J***r

10.0
/ 10
We initially planned for an overnight staycation, but we were so happy with the accommodation and the hotel services that we ended up staying 4 days and 3 nights total! The room and bathroom were clean, refillable water is readily available on each floor, and in my opinion, the rates are such a steal for a 5-star hotel. The staff were super helpful and extra friendly towards our 3-year-old toddler. Needless to say, we will be back real soon!

K***y

10.0
/ 10
Everything was great, the price, location, the food, and the staff. They're all accommodating and warm to their guests.

Tuti a.

10.0
/ 10
Excellent five ⭐ service. Great location with walking distance to mall, cafes, and offices.

Clara

10.0
/ 10
The location is very strategic, walking distance to many shopping malls, such as Greenbelt where we can find so many good eateries! The service of the hotel itself is extra ordinary, they let us to do early check in, and the concierges also the security guards are so nice, they have two lobbies and they helped to inform our uber to pick us up at the correct spot. What an outstanding hospitality. Facilities is definitely super perfect too, not to forget to mention the bath tub. Enjoyed my late night bath ~ And last but not least, Breakfast is super good!

Irman

8.8
/ 10
Location is good, breakfast was amazing...
In the Area
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Arnaiz Avenue, Ayala Centre, San Lorenzo, Makati, Metro Manila, Philippines, 1223

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Dusit Thani Manila is a good choice when you are visiting San Lorenzo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Dusit Thani Manila Address: Map & Location

Arnaiz Avenue, Ayala Centre, San Lorenzo, Makati, Metro Manila, Philippines, 1223
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Lobby Dusit Thani Manila
Exterior 2 Dusit Thani Manila

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Dusit Thani Manila Rates per Night

Planning a trip and wondering about hotel rates? Finding the best hotel prices for your stay at Dusit Thani Manila is easy. Dusit Thani Manila room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Dusit Thani Manila hotel rates?

Dusit Thani Manila Location & Address

Wondering where to find Dusit Thani Manila? Dusit Thani Manila is located at Arnaiz Avenue, Ayala Centre, San Lorenzo, Makati, Metro Manila, Philippines, 1223. It's situated in the Makati area of Manila, known for its vibrant business district and entertainment options. The hotel is approximately 5 km from the city center.

How to go to Dusit Thani Manila from Airport

Getting to Dusit Thani Manila from Ninoy Aquino International Airport (NAIA) is straightforward. Several options are available to make your transfer smooth and easy. Here's how you can get there:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes about 20-40 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Grab are also available. This is a convenient option, especially if you prefer a fixed fare.
  • Hotel Transfer (hassle-free): Some hotels offer airport transfer services. Check with Dusit Thani Manila for availability and pricing.

Tips: To avoid traffic, consider traveling outside of rush hour. Ride Hailing is a great option for a comfortable and pre-booked ride.

Dusit Thani Manila Reviews & Summary

Want to know what other travelers think about Dusit Thani Manila? Hotel reviews often highlight the hotel's excellent service, comfortable rooms, and convenient location. Guests frequently praise the friendly staff and the hotel's overall ambiance. The hotel is known for its luxurious amenities and attention to detail.

One guest raved, "The Dusit Thani Manila exceeded all expectations! From the moment we arrived, we were treated with exceptional service. The rooms were spacious and beautifully decorated, and the hotel's facilities were top-notch. Highly recommended for a luxurious stay!"

Dusit Thani Manila Room Types Available

Looking for the perfect room at Dusit Thani Manila? The hotel offers a variety of room types to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits your requirements.

  • Deluxe Room: Offers comfortable accommodations with city views.
  • Premier Room: Features more space and upgraded amenities.
  • Executive Suite: Provides a separate living area and enhanced luxury.
  • Dusit Club Room: Includes access to the Dusit Club Lounge with exclusive benefits.
  • Smoking/Non-Smoking Rooms: Available upon request.
  • Pet-Friendly: Please inquire with the hotel about pet policies, any additional charges, and requirements.

Hotel Facilities in Dusit Thani Manila

Dusit Thani Manila offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay. From relaxation to recreation, the hotel has something for everyone.

  • Swimming Pool: Enjoy a refreshing swim in the outdoor pool.
  • Fitness Center: Stay in shape with state-of-the-art equipment.
  • Spa: Indulge in relaxing treatments and massages.
  • Restaurants and Bars: Dine at various restaurants and enjoy drinks at the bars.
  • Business Center: Provides services for business travelers.
  • Operating Hours and Fees: Please check with the hotel for specific operating hours and any extra fees.

Hotel Buffet or Restaurant/Cafe in Dusit Thani Manila

Dining at Dusit Thani Manila is a culinary experience. The hotel features several restaurants and cafes, offering a variety of cuisines to satisfy every palate.

  • Benjarong: Authentic Thai cuisine.
  • Umu: Japanese restaurant.
  • The Pantry: Offers international buffet. Price per person: Approximately $35.
  • 22 Prime: Steakhouse.
  • Lobby Lounge: Serves light meals and drinks.

Dusit Thani Manila Airport pickups and How to Book

Need a ride from the airport? Dusit Thani Manila offers airport pick-up services to make your arrival seamless. This convenient service ensures a smooth transition from the airport to the hotel.

To book an airport transfer, contact the hotel in advance. Provide your flight details and arrival time. Advance notice is usually required to arrange the service.

Nearby MRT Station & Bus Stops

Getting around Manila is easy with the nearby public transport options. The hotel's location provides convenient access to various transportation hubs.

  • MRT Station: The nearest MRT station is Ayala Station, approximately 1.5 km away.
  • Bus Stops: Several bus stops are located within walking distance of the hotel.
  • Public Transport Cards: You can purchase a Beep card at MRT stations and convenience stores for easy payment.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Dusit Thani Manila with your family? There are plenty of attractions nearby that are perfect for kids and adults alike.

  • Manila Zoo: A classic family destination. Distance: 4 km. Entry Price: $1.
  • National Museum Complex: Explore art, history, and culture. Distance: 6 km. Entry Price: Free.
  • Star City: An amusement park with rides and attractions. Distance: 7 km. Entry Price: $8.
  • The Mind Museum: An interactive science museum. Distance: 3 km. Entry Price: $10.
  • San Sebastian Church: A beautiful church with stunning architecture. Distance: 8 km. Entry Price: Free.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Dusit Thani Manila (Makati)

Exploring the local food scene near Dusit Thani Manila is a must. Makati offers a diverse range of dining options, from cafes to street food.

  • Cafes/Restaurants:
  • Wildflour Cafe + Bakery: Popular for brunch and pastries.
  • Toyo Eatery: Modern Filipino cuisine.
  • Mendokoro Ramenba: Authentic Japanese ramen.
  • Local Street Food:
  • Isaw (grilled chicken or pork intestines)
  • Kwek-kwek (deep-fried boiled eggs)
  • Fishballs
  • Taho (silken tofu with syrup)
  • Adobo (meat stew)

Shopping places near Dusit Thani Manila (Makati)

Shopaholics, rejoice! There are plenty of shopping destinations near Dusit Thani Manila. From malls to markets, you'll find everything you need.

  • Glorietta: A large shopping mall with various stores and restaurants.
  • Greenbelt: A complex of malls with high-end brands and dining options.
  • SM Makati: A department store with a wide selection of goods.

Other Places to Stay Near Dusit Thani Manila

Looking for alternative accommodations near Dusit Thani Manila? Here are some other hotels in the area to consider.

  • Luxury/5–6 Star Hotels Nearby:
  • The Peninsula Manila
  • Shangri-La at the Fort, Manila
  • Raffles Makati
  • Four-Star Hotels Nearby:
  • Holiday Inn & Suites Makati
  • Makati Diamond Residences
  • New World Makati Hotel
  • Three-Star Hotels Nearby:
  • City Garden Grand Hotel
  • The Picasso Boutique Serviced Residences
  • Red Planet Makati

For 5-star:

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Hotel Availability and Booking

Ready to book your stay at Dusit Thani Manila? Finding hotel availability and making reservations is easy. With Traveloka, you can quickly check room availability and secure your booking.

Book your stay through Traveloka for the best deals and a hassle-free experience. Enjoy your trip!

All facilities in Dusit Thani Manila

Bar, Cafe and Lounge Dusit Thani Manila
Bar, Cafe and Lounge
Swimming Pool Dusit Thani Manila
Swimming Pool
Fitness Center Dusit Thani Manila
Fitness Center
Functional Hall Dusit Thani Manila
Functional Hall
Lobby Dusit Thani Manila
Lobby

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Dietary menu

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Hot tub
  • Sauna
  • Steam room
  • Sun loungers

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Car rental
  • Limited parking
  • Limo or town car service
  • Secure parking
  • Valet parking (surcharge)

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

Sports and Recreations

  • Fitness center
  • Pool or Snooker

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Babysitting with surcharge

Accommodation Policy & General Information in Dusit Thani Manila

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival

General Check-in Instructions

Please be advised that the standard check-in time is 2:00PM and check-out time is 12:00NN. For the hotel's advance reference, kindly inform us your estimated time of arrival and departure. This is to help ensure a smooth check-in and check-out experience. Transportation Rates for Airport pick-up. Payable at the hotel. Altis Php2,350 nett per way Camry Php3,350 nett per way Grandia Php3,350 nett per way
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dusit Thani Manila
500
Number of floors in Dusit Thani Manila
17
Another facilities in Dusit Thani Manila
A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast

Frequently asked question in Dusit Thani Manila

What are available facilities at Dusit Thani Manila?
There are top facilites at Dusit Thani Manila such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Dusit Thani Manila?
Check-in time at Dusit Thani Manila is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Dusit Thani Manila provide breakfast?
Yes, Dusit Thani Manila provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Dusit Thani Manila?
Dusit Thani Manila is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Dusit Thani Manila have?
Dusit Thani Manila has 17 floors.
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More Reviews from Other Guests in Dusit Thani Manila

Overall Ratings & Reviews Dusit Thani Manila

Traveloka (138)
Other sources (2,481)
8.8
Very Good
From 2,481 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dusit Thani Manila

Number of reviews per page
20
40
Top reviews
Ireneusz
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great service
Sheila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s okay even though it took them 2 hrs to bring trolly for check out
Leandro
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in was underwhelming. Front desk handed me the keys and that's it. No direction on where to go or no offer of help to take our luggages. When we retrieved our luggages, the person we asked just handed it to us with no offer of help to take us to our room, The manager came to our room to apologize though and explained that the staff was an OJT so he didn't quite know what to do yet. Rooms are quite nice with a touch of elegance. The shower door was broken but they came right away to fix it. The cleaning staff are all excellent and very attentive to your needs. Always asking us if we need anything everytime they see us in the hallway. We tried the breakfast buffet twice and it was ok. Not much to choose from considereing the price. The ramen and dimsum station is always out. One of the staff probably heard us mumbling about the lack of dimsum so we were quite surprised when she came over to our table and brought us some dimsum. Kudos to Patricia. Location is excellent. SM, Glorietta, Ayala Mall and MRT station are just across the street so you have plenty of dining and entertainment options. Overall, we enjoyed our stay but we'll probably stay somewhere else next time.
Read More
William
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Furniture and bed mattress in our room was outdated and had lost its support. The TV was not functional and we even had the concierge check it out, only to tell us that it was working properly. I finally figured that it was the remote and after I had replaced the batteries from a separate device I brought with me, the TV worked beautifully. Improvements needed for the quality of the furniture in these rooms. Time for an upgrade???
Read More
ALISTAIR
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice friendly staff and a great breakfast.
Ricardo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes staff are nice, helpful and courteous.
Claude
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was good
Maria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great service thank you!
Engelbert
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It has the three Ls…Location Location Location. Very convenient to everything. The staff were phenomenal. The rooms are a little outdated and could use some freshening up. No need for a bathtub anymore just renovate it for modern showers. The breakfast buffet is the best I ever had. The restaurants look very appealing. Overall stay was very pleasant. You cannot go wrong with this property.
Read More
Carlo
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was excellent! The only complaint is that some of the facilities are "old". Renovation is in need.
Jinky
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My recent stay at Dusit Thani Manila was exceptionally pleasant, leading me to provide a rating of 9 out of 10. The hotel's location is a significant highlight, offering superb convenience, especially given its close proximity to the airport, which greatly facilitated my travel arrangements. Furthermore, I was consistently impressed by the outstanding professionalism and attentiveness displayed by the hotel staff throughout my visit. Their dedication to service significantly enhanced the overall experience. Finally, the breakfast selection merits particular praise. It presented a wide and varied assortment of options, ensuring a satisfying and enjoyable start to each day.
Read More
Afshanaaz
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was immaculately clean. They allowed an early check in and checked me in as soon as I arrived. Staff is really polite and welcoming. Great location near bunch of shopping malls and restaurants. The rooms aren’t noise proof. So could hear everyone at the corridor and the traffic outside.
James
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

★☆☆☆☆ Dusit Thani Manila – Disappointing Front Desk Experience I hate leaving a 1-star review because the property itself has a lot going for it, but one bad experience can really ruin an otherwise good stay. I had a 7-day booking and ended up needing to leave one day early due to a change in plans. When I went to the front desk to address it, one staff member was unprofessional and surprisingly unsympathetic, and the way the situation was handled felt dismissive instead of helpful. I understand policies exist, but professionalism and basic courtesy should never be optional—especially at a hotel with this reputation. Unfortunately, that interaction left a strong negative impression and overshadowed my stay. Because of how this was handled, I won’t be returning.
Read More
Steven
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was good
Myrna
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent breakfast, many options/varieties of good quality.
Matt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel and great experience!
Rowena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast buffet was excellent. Very good staff service. Thai restaurant was very good too. Very convenient location.Next to shopping malls. Rooms are clean. Beds and beddings are comfortable. Double beds were not available so they put us on connecting rooms, though we paid for premier rooms. Facilities needs overall upgrade like the pool, bathrooms and doors.
Read More
Andrew
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Old room Power plug was not user friendly and needs to asked from hotel, hotel staff was not well versed in this area Empty shower gel bottle - 5 stars ? Not functional shower lever Air con compressor was noisy if at high speed In room dining staff was not well trained to guest request
Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Located next to a major shopping area in Makati, one of the most prominent areas of Manila. Older property starting to show its age.
Chamille
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Dusit maybe one of the old buildings but what they lack on the structure they make up with their customer service. From the security , reception f&b everyone is helpful and a pleasure to interact with. Their attention to their patrons are top notch.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Dusit Thani Manila

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Dusit Thani Manila

Traveloka (138)
Other sources (2,481)
8.8
Very Good
From 2,481 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dusit Thani Manila

Number of reviews per page
20
40
Top reviews
Ireneusz
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great service
Sheila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s okay even though it took them 2 hrs to bring trolly for check out
Leandro
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Check in was underwhelming. Front desk handed me the keys and that's it. No direction on where to go or no offer of help to take our luggages. When we retrieved our luggages, the person we asked just handed it to us with no offer of help to take us to our room, The manager came to our room to apologize though and explained that the staff was an OJT so he didn't quite know what to do yet. Rooms are quite nice with a touch of elegance. The shower door was broken but they came right away to fix it. The cleaning staff are all excellent and very attentive to your needs. Always asking us if we need anything everytime they see us in the hallway. We tried the breakfast buffet twice and it was ok. Not much to choose from considereing the price. The ramen and dimsum station is always out. One of the staff probably heard us mumbling about the lack of dimsum so we were quite surprised when she came over to our table and brought us some dimsum. Kudos to Patricia. Location is excellent. SM, Glorietta, Ayala Mall and MRT station are just across the street so you have plenty of dining and entertainment options. Overall, we enjoyed our stay but we'll probably stay somewhere else next time.
Read More
William
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Furniture and bed mattress in our room was outdated and had lost its support. The TV was not functional and we even had the concierge check it out, only to tell us that it was working properly. I finally figured that it was the remote and after I had replaced the batteries from a separate device I brought with me, the TV worked beautifully. Improvements needed for the quality of the furniture in these rooms. Time for an upgrade???
Read More
ALISTAIR
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice friendly staff and a great breakfast.
Ricardo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes staff are nice, helpful and courteous.
Claude
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was good
Maria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great service thank you!
Engelbert
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It has the three Ls…Location Location Location. Very convenient to everything. The staff were phenomenal. The rooms are a little outdated and could use some freshening up. No need for a bathtub anymore just renovate it for modern showers. The breakfast buffet is the best I ever had. The restaurants look very appealing. Overall stay was very pleasant. You cannot go wrong with this property.
Read More
Carlo
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was excellent! The only complaint is that some of the facilities are "old". Renovation is in need.
Jinky
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My recent stay at Dusit Thani Manila was exceptionally pleasant, leading me to provide a rating of 9 out of 10. The hotel's location is a significant highlight, offering superb convenience, especially given its close proximity to the airport, which greatly facilitated my travel arrangements. Furthermore, I was consistently impressed by the outstanding professionalism and attentiveness displayed by the hotel staff throughout my visit. Their dedication to service significantly enhanced the overall experience. Finally, the breakfast selection merits particular praise. It presented a wide and varied assortment of options, ensuring a satisfying and enjoyable start to each day.
Read More
Afshanaaz
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was immaculately clean. They allowed an early check in and checked me in as soon as I arrived. Staff is really polite and welcoming. Great location near bunch of shopping malls and restaurants. The rooms aren’t noise proof. So could hear everyone at the corridor and the traffic outside.
James
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

★☆☆☆☆ Dusit Thani Manila – Disappointing Front Desk Experience I hate leaving a 1-star review because the property itself has a lot going for it, but one bad experience can really ruin an otherwise good stay. I had a 7-day booking and ended up needing to leave one day early due to a change in plans. When I went to the front desk to address it, one staff member was unprofessional and surprisingly unsympathetic, and the way the situation was handled felt dismissive instead of helpful. I understand policies exist, but professionalism and basic courtesy should never be optional—especially at a hotel with this reputation. Unfortunately, that interaction left a strong negative impression and overshadowed my stay. Because of how this was handled, I won’t be returning.
Read More
Steven
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was good
Myrna
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent breakfast, many options/varieties of good quality.
Matt
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel and great experience!
Rowena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast buffet was excellent. Very good staff service. Thai restaurant was very good too. Very convenient location.Next to shopping malls. Rooms are clean. Beds and beddings are comfortable. Double beds were not available so they put us on connecting rooms, though we paid for premier rooms. Facilities needs overall upgrade like the pool, bathrooms and doors.
Read More
Andrew
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Old room Power plug was not user friendly and needs to asked from hotel, hotel staff was not well versed in this area Empty shower gel bottle - 5 stars ? Not functional shower lever Air con compressor was noisy if at high speed In room dining staff was not well trained to guest request
Paul
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Located next to a major shopping area in Makati, one of the most prominent areas of Manila. Older property starting to show its age.
Chamille
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Dusit maybe one of the old buildings but what they lack on the structure they make up with their customer service. From the security , reception f&b everyone is helpful and a pleasure to interact with. Their attention to their patrons are top notch.
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