Royal Garden Hotel

Best air con ever! Hottest shower ever! Food was very good! Staff were very accommodating

No safe in the room. I’ve never visited a hotel with twin beds in a room. We ordered a roll out bed and the condition of the bed was very poor. However we heard this was the nicest hotel in the area so we appreciate the service they provided.

No one in forced any loudness during night hours. Even at 2 am or anytime. The bathroom had a foul sewer smell daily. My stay there was for 24 nights. All the staff were excellent though

They are more welcoming

Friendliness clean

This property was ok, but was dirtier than the last time I stayed there.

Nice and helpful staff.

Overall is good and I booked again the next time.

How can I rate the facility? I tried to cancel the stay. my trip was postponed due to illness and when expedia was notified my requested was ignored

Decent place, Ozamiz is rough like most other places in the PPS. Staff very friendly and courteous. What can I say it’s the Philippines.

WiFi is terrible, TV did not work and staff is not helpful

Amazing stay no complaints

Heart of the city . Safe . Restaurant can be improved. Other restaurants nearby

I have been traveling for 40 years!! This is the worst hotel i have ever stayed in. Owner is extremely stingy and the complimentary breakfast is a scam! I booked a stay here before and cancelled and they never returned my money! The travel app just needed a name from this sorry excuse for a hotel and they hung up on her!! Worst customer service ever!

For Ozamis this is possibly the best. Ate at the hotel and it was an interesting mixture of quite literally 5 star quality and not so good. Their blueberry frappe was so delicious I wanted to do a second one. They had a shrimp dish, which I can’t remember the name of that was basically cone shaped spring rolls that were again 5 star and phenomenal! I applaud their effort at the quintessential club sandwich. However they are hampered by availability of ingredients and the sandwich was just very poor due to that. It was however, freshly made with care, but unfortunately it was just not good due to ingredients. We upgraded to the superior room for a very modest fee and the bed and pillows were as good and comfortable as any hotel I have stayed in any anywhere in the world for 10 times as much… exceptional.

Great staff that were very helpful and courteous. Good location for our visit with the family

The hotel served our needs while visiting family. Best part was the staff. They are hard working, helpful, kind people

Not many choices in Ozamis. Terrible parking and even worse WiFi. We were using data because you couldn’t do anything on Wifi.

The plumbing is terrible! Hire, or better yet train, personnel to properly install and maintain the plumbing. I truly thought the sink faucet fixture was going to break off in my hand. Aside from the plumbing… the King(?) room was fantastic and I hope to stay there again!

No hot water. Warm at best. If you sleep in late no hot water at all. When you leave the room the power is cut. No air conditioning and refrigerator is shut off until you return. Nothing like walking into a hot room and your drinks are warm. Nice place otherwise.