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Hôtel Exsel Créolia
Hotels
8.0
/10
Very Good
319 reviews
What Guests Say About Their Stay
Peter
10.0
/ 10
A very enjoyable stay. Excellent facilities. A great pool and wonderful panorama view of the sea and St Denis. Only slight criticism was price of meals and drinks but part of this stems from the dreadful exchange rates we get for our English pounds.
Raymond
10.0
/ 10
Hotel was very nice. The staff were more than helpful. The food in the restaurant was excellent and also the wine. I would stay here again for sure. They provide a free shuttle bus into town and to/from the airport. They also took care of booking me a hire car which was very cheap. The view is great and the pool is fantastic. Its a nice place to relax. Yes the rooms are a bit dated but they were clean. No iron in room. Ordering food and drink in Restaurant/bar can be a bit slow. Slower than what i am accustomed to. So you do need to be patient and not in a hurry.
Jeffrey
10.0
/ 10
We only stayed one night to get to the airport early the next morning, without too much traffic. The location is great with a view over the city to the distant sea, but there are no restaurants or shops around. So we had dinner at the hotel, next to the pool area, which was okay, nothing too exciting. We had a premium room on the top floor with a great view, massive bathroom (shower over bath) and the room was of a reasonable size, too. Would stay there again.
In the Area
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14 Rue Du Stade Montgaillard, Saint-Denis, Réunion, 97400
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Hôtel Exsel Créolia
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14 Rue Du Stade Montgaillard, Saint-Denis, Réunion, 97400
Discover More About Hôtel Exsel Créolia
Location
Hôtel Exsel Créolia is located in area / city Saint-Denis.
About Hôtel Exsel Créolia
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hôtel Exsel Créolia exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Hôtel Exsel Créolia.
All facilities in Hôtel Exsel Créolia
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Multilingual staff
- Luggage storage
- 24-hour Receptionist
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
- Business center
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Outdoor pool
- Spa
- Pool sun loungers
General
- Parking
- Banquet
- Terrace
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Nearby Facilities
- Hair salon
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hôtel Exsel Créolia
Important Note
- Fee for buffet breakfast: approximately EUR 21 per person
- Early check-in fee: EUR 89 (subject to availability)
- Late check-out fee: EUR 85 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hôtel Exsel Créolia | 108 |
Number of floors in Hôtel Exsel Créolia | 4 |
Another facilities in Hôtel Exsel Créolia | Others, Smoke-free area, Safety deposit box, Laundry service, Multilingual staff |
Frequently asked question in Hôtel Exsel Créolia
What are available facilities at Hôtel Exsel Créolia?
There are top facilites at Hôtel Exsel Créolia such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hôtel Exsel Créolia?
The standard check-in time at Hôtel Exsel Créolia is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Hôtel Exsel Créolia provide breakfast?
Yes, Hôtel Exsel Créolia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hôtel Exsel Créolia
Other sources (319)
8.0
Very Good
From 319 reviews
Cleanliness
8.2
Room Comfort
7.6
Location
7.4
Service and Facilites
8.2
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Traveler Reviews Hôtel Exsel Créolia
Number of reviews per page
20
40
Top reviews
severino
6.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
Hotel viejo necesario restauró URGENTE 2 estrella no👀mas👀🙁
Chantal
Leisure with Partner
8.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
Amazing pool and view. Bed mattress was stiff. Staff welcoming.
Verified traveler
Business
8.0
/10
Reviewed 118 week(s) ago
Hotels.com verified review
Good accommodation for business trip
Alexa
Leisure
8.0
/10
Reviewed 311 week(s) ago
Expedia Group verified review
Great location up high on the hill. Lovely pool. The surprise welcome drink was appreciated. Bar service was slow. The reception team spoke good English but bar and restaurant was difficult to communicate with. Bathrooms needed a refurbishment. All as to be expected though.
Peter
10.0
/10
Reviewed 332 week(s) ago
Hotels.com verified review
A very enjoyable stay. Excellent facilities. A great pool and wonderful panorama view of the sea and St Denis. Only slight criticism was price of meals and drinks but part of this stems from the dreadful exchange rates we get for our English pounds.
Raymond
10.0
/10
Reviewed 333 week(s) ago
Hotels.com verified review
Hotel was very nice. The staff were more than helpful. The food in the restaurant was excellent and also the wine. I would stay here again for sure. They provide a free shuttle bus into town and to/from the airport. They also took care of booking me a hire car which was very cheap. The view is great and the pool is fantastic. Its a nice place to relax. Yes the rooms are a bit dated but they were clean. No iron in room. Ordering food and drink in Restaurant/bar can be a bit slow. Slower than what i am accustomed to. So you do need to be patient and not in a hurry.
Read More
Cyrilene
8.0
/10
Reviewed 341 week(s) ago
Hotels.com verified review
very nice stay view is amazing
Rupert
10.0
/10
Reviewed 387 week(s) ago
Hotels.com verified review
Ideal location for Business trip. Very comfortable and friendly staff
Victor
8.0
/10
Reviewed 392 week(s) ago
Hotels.com verified review
Great hotel, however food menu and breakfast is limited.
Verified traveler
6.0
/10
Reviewed 415 week(s) ago
Hotels.com verified review
Fantastic swimming pool and view, but pool was very cold and restrictive for use. Service was mixed particularly at dinner. Food was ok but overpriced.
Gene
8.0
/10
Reviewed 445 week(s) ago
Hotels.com verified review
The front desk should change foreign currency. The hotel had a pretty view,
Joose Janos
6.0
/10
Reviewed 447 week(s) ago
Hotels.com verified review
Hotel pretends to be 4*, standard rooms are however 2*, pool 4* so maybe average can climb up to 3*. Rooms are waiting to be updated, and for 2 decades now. Airport shuttle is most useful as a taxi costs 25-30e, however take into account that the shuttle runs only 9AM-5PM.
Jeffrey
10.0
/10
Reviewed 453 week(s) ago
Hotels.com verified review
We only stayed one night to get to the airport early the next morning, without too much traffic. The location is great with a view over the city to the distant sea, but there are no restaurants or shops around. So we had dinner at the hotel, next to the pool area, which was okay, nothing too exciting. We had a premium room on the top floor with a great view, massive bathroom (shower over bath) and the room was of a reasonable size, too. Would stay there again.
Read More
Verified traveler
8.0
/10
Reviewed 467 week(s) ago
Hotels.com verified review
Great hotel, great staff with a really nice view. Wifi was disappointing as well as lack of minibar. All good otherwise.
Verified traveler
2.0
/10
Reviewed 473 week(s) ago
Expedia Group verified review
Poor hotel but appears to be the best available in Saint Denis
Glen
6.0
/10
Reviewed 489 week(s) ago
Expedia Group verified review
Overall room was clean but small, no window; only a small door to the balcony. Air con blew hot air across the balcony so not very comfortable. Food was ok, pool is nice. Important to note that free airport shuttle is only available from 9 to 5 but there are daytime shuttles to town. I needed to insist on having them take us to the airport to catch our flight which was outside of this time frame based on the information on Expedia's website of free airport shuttle.
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julian
2.0
/10
Reviewed 540 week(s) ago
Expedia Group verified review
We were staying just one night and despite not being full we were put into the smallest, smelliest room in the hotel. The room smelt of aftershave and clearly someone had been smoking in there, although it was a non smoking room. The bathroom was in DIRE need of a refurbishment.....plug for bath detached and didn't fit, panel wonky, shower screen rubber hanging off.....shall I continue? The room was cramped and had a view of a car park which was very very disappointing as the location was the main reason we booked here.
What was worst was the attitude of the staff on the desk, one of which seemed more interested in her smartphone.....which shows a real lack of interest in service, and her manager clearly was indifferent to her behaviour. I didn't complain as we arrived late and had an early morning flight.
I have stayed at Mecure many times so have high expectations, hence the review.....and will be placing a similar one on Tripadvisor shortly, although I will wait to hear your response as I would like the payment refunded as I feel so strongly about being let down.
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Andrew
8.0
/10
Reviewed 575 week(s) ago
Hotels.com verified review
Awesome view from the pool! Not a great local area as a bit of a drive to hotels and cafés but good Mercure type hotel. Room smelled a little musty so I aired it out when I got there. Staff very friendly and meets the expectations for a Mercure level hotel.
James K.
8.0
/10
Reviewed 628 week(s) ago
Hotels.com verified review
Though the Mercure Creolia is darn hard to get to (get yourself a good map) up in the hills above St. Denis, it’s got lovely views, decent rooms, and good service. It’s more along the lines of a European three-star hotel than a ****, but it has a very nice restaurant and that counts for something, even if the room wasn’t anything special and the internet was incredibly slow in the evening. It’s not a hotel to get particularly excited about, but Reunion doesn’t have Mauritius’s cavalcade of luxury resorts anyway. Plus the price was very decent for the July night I spent there, and being only 5 minutes from St. Denis and 15 from the airport was quite nice.
All things considered, the Hotel Mercure is a solid option. Nothing to rhapsodize about, but quite decent as far as Reunion options go.
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Verified traveler
10.0
/10
Reviewed 629 week(s) ago
Hotels.com verified review
Would recommend it. Both owner and staff were very helpful and friendly. We enjoyed our stay and would go back there again
Number of reviews per page
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