Craiglynne Hotel

Excellent value for money. Staff are so friendly and helpful. We had a little issue with our shower in the family room and they came to sort it straight away. Also dog friendly!

We have stayed at the Craiglynne several times, for us as an outdoorsy family it is an ideal blend of value, comfort and location. Some of the rooms may be a little tired, but they are large, clean, and facilities are good - it really works for us that they are dog friendly too. The staff are lovely and always happy to help make our stays, and part of the reason we keep going back. There is a lovely woodland area literally just opposite the hotel which is great for walking, particularly having some shelter if the weather turns inclement. Looking forward to our next stay already!!

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Opened the door to the room and instantly smelt damp. There was obviously a water leak in the corner of roof above the tea/coffee tray and plaster on the table and tray it was on. The shower was really mouldy and alot of rust around the shower tap. All in all pretty shabby and how they still allowed the room to be let is shocking. Returned straight to reception and informed them we would not be staying. She was unable to refund the payment i made 2 minutes earlier. Was asked when we checked in if we would be booking for dinner. Thankfully we didnt. If that is an acceptable room what is an acceptable kitchen. Got my refund the next morning after we found another hotel in grantown to stay in at half the price and room and breakfast were excellant. All in all do not believe the images you see and read other reviews as well as ours before booking as we are not alone in our experiance.

We enjoyed our stay staff were lovley and foor in the bar was delicious. The family room was very tired but we had the dog so understand why it was like this. We will be back x

I love the Craiglynne hotel. Everything was awesome. Hope to come back someday.

Breakfast was cold on the first morning. Waiter knew the entire buffet was could but did not offer to microwave our plates. No maid service during our stay. beds not even made up. I found our the hotels has different coach parties each night so if they need to clean those rooms at the expense of others, I understand but wish this was highlighted before I booked. Shower over bath tub was horrendous to get it switched on. Emergency exit door was open the 3 days of our stay and propped open with a huge brick.

When we arrived the room was very cold. There was no central heating. The original dimplex heater was dirty and not working. A totally inadequate portable electric radiator had been provided but not switched on prior to our arrival. There was mould on the walls and ceiling in the bathroom. The shower was pathetic and the bathroom so cold as to be almost unusable. There was mould around the window frames in the bathroom and bedroom. Condensation was pouring down both windows and the window pane in the bathroom was cracked. The bedroom carpet was dirty and it was clearly a while since the skirting boards had been cleaned. This room should not be used for paying guests.

Not for family. Please avoid. Reception was busy serving people in the bar. No attention to the people coming to stay. Had to wait for a long time just to check in. Dark everywhere in the property, no proper lighting in the room. TV not working. Property has a parking which goes through a stinky passage and unclean back door entrance. Bad experience.

One night stay before heading to Inverness Airport. Very friendly and helpful receptionist indicating the best time to book a table for evening meal as a coach load was due. Comfy bed and a good shower. Food was excellent.

Very friendly staff. Nice quiet room. Easy parking. Walks close by. Lovely breakfast. All good.

This is quite a large hotel on the outskirts of the town. The room was very clean and had a decent shower. Staff were helpful and friendly. The building itself is old and had the feeling that it could do with some updating and refurbishment. Overall, good value for money in an expensive area.

DONT STAY THERE!!! Craiglynne staff lied when i arrived to check in with a reservation i made 6 months prior. She said there was an accident in our room, lied overbooked, and they had tried to contact me yet i had no calls/texts/emails from them, lied again. She told me they rebooked me at an equivalent hotel and i dont have to pay anymore. She wanted me quickly to leave even without giving me the new name and address, had to ask for yhat. The new hotel was no where equivalent, very run down, no lift, no outside area, and no way was the nightly rate the same , etc. We really needed a lift because my husband has a bad knee and just completed cancer treatment. The new hotel with no lift put us on the 3rd floor. The craiglynne would not answer the phone or emails when i reported it to the agency i booked through. Bottom line, they dont care about guest/potential guests. I was told by a local they routinely over book. DONT TAKE A CHANCE, DONT BOOK THERE. Go somewhere else and enjoy your holiday where folks dont lie and are nice to you!!!

Property is nice and with in the core of the town and next to high street shops.

Nice quiet place. old world charm is still present.

I had a very weird experience. I got to the property just before two coaches came in. I checked in around 7pm. I was told i needed to eat at 715pm. Whereas I had called earlier to make sure i could get food till later due to time change. The lady over the phone told me restaurant will be open till about 830pm. I felt really rushed and unhappy. I had had a very long journey. I couldnt even freshen up had to rush to eat the food. However, the wait staff was amazing. The lady in the morning at the check out was amazing but the gentleman who checked me in. I even smiled at him or said hi, he seemed very unhappy and didnt seem happy to be there. So overall I would give this experience a 3.8/5.

Amazing stay beautiful building. Very comfy beds. Food was lovely and staff were just smashing everyone so helpful reception was brill when we checked in. Bar man helpful. And a special thanks to Lauren who gave us very helpful tips and a good laugh Love the place I was with my folks who are in there 80s and they adored it Thanks to all of you xx

Lovely hotel for the money overall, the cleanliness i was very impressed with for how old the hotel is! The receptionist was lovely on check in! The room was big for the money, very clean only two issues was the lightswitch needs attending to as it's broken and unsafe as our toddler nearly popped finger in the electricity hole. It was noisy also, think this due to age of property though as you could hear everyone and everything. We got a good night sleep overall thou. Would recommend for a cheap break!

The place looks nice from the outside. However the room itself was very noisy and the bed linnen were incredibly dusty. We booked a twin bed but received a double bed. I asked for an extra blanket instead, and the receptionist handed me a double blanket, folded in a single cover, which didn't look clean and was very dusty. The floor was incredibly squeeky so we felt sorry for the downstairs guests. We struggled throughout the night with the dust as well as the rest of the day.

It was nice, the parking was a little small but overall good hotel.