Glynhill Hotel

It was very busy... two weddings and a coach party.. not good for a relaxing stay Could get any service in bar or restaurant Room good clean bed comfortable

shower base was very slippery, bed was not very comfortable, no elevator.

Room was tatty and not very clean, everything about the place was of poor quality and needs a serious update.

Had a pleasant stay, rooms were comfortable ( a little dusty) check in could be quicker. We were already in a lengthy queue ( this was around 4.30pm) 15 minutes later a tour bus turned up and a representative from the bus jumped the queue and they had to start getting 20+ keys together. I do think they should have joined the queue like the rest of us or have more staff members. We were at a wedding and the bar staff was thin on the ground serving next door as well as us so it was a very slow service. Overall it's a lovely hotel and staff were lovely just seem majorly understaffed.

Good location for our need. Pleasant staff. Ample parking.

Awkward hotel for a disabled person too many stairs to get to dinner and breakfast

We stayed for two nights. Our room was at the back of the hotel with a view of the staff smoking area when we opened the windows the couple of inches that safety permitted. Unfortunately, opening the windows allowed more of the noise of whatever electrical item was running constantly outside. The room itself was small but comfortable and it was spotlessly clean. We didn’t get chance go sample breakfast as I was reluctant to d so pend an extra £26 per night for the privilege. I recently stayed in central Brisbane and paid less per night for an apartment room that was huge in comparison!

Black Mold in shower , very poor shower water pressure and shower head broken. Totally unacceptable for the price. Never stay again.

Hotels a little dated, could do with modernising, TVs old in the rooms, poor wifi connectivity.. spa staff close up 15mins prior to closing. Front desk very friendly

I arrived at property at 2.50pm to be told quite bluntly “check in opens at 3” so had to go back to car for 10 mins till 3pm. If she’d said it in a polite manner or offered to wait in bar I would of given higher score but that 1st impression ruined my stay

Food was expensive. The facilities were excellent but I went for a sauna and when I came out to have a swim the staff were cleaning the pool and I had to wait 15 mins - thought this could have been done out of hours. Room was hot, very noisy with children running up and down the corridor and room upstairs and being loud in the middle of the night. Walls were paper-thin. Shower was hard to operate and water flow was hardly existence - in fact my partner gave up and couldn’t shower. The bath in the shower was slippery. Table in room superfluous, you could hardly access tea and coffee and cupboard. Very hot at night. Location was good.

Nice staffband nice traditional facilities.

Satisfactory stay.

Pizzas are amazing! Room was clean, fresh and we got a good night's sleep. Pool areas amazing too! Lovely staff, would return. My we bit burnt himself at breakfast and the staff were absolutely outstanding.

We mainly booked because of the leisure facilities. I was at the hotel a few years ago and enjoied it , when we stayed we were disapointed that the jacuzzi had been taken away and the sauna out of service, which really only left the pool and steam room accessible. It seems to have gone downhill since my last visit

This is a nice hotel, tho some areas are a little tired looking. Dinner was very good..but it would be nice to have dome fresh fruit at breakfast.

My stay was lovely food excellent staff friendly and helpful bed very comfy slept like a log

The first room i was given had brown water coming out of the hot water taps. When i went down to reception they explained there was some maintanence issue and that if i went back and ran the taps for 15 mins or so then it would sort it self out. I went back to the room and ran the taps but this did not resolve the brown water issue. I went down to reception again and they said it was a known issue and that it should resolve itself shortly. I asked if the water was safe to use and the receptionist said they didn't know as they had not showered in brown water before. I asked to change rooms and reluctantly they moved me to another room. The second room water was ok although was a different room with no bath and overlooked someones house. This hotel is dated, the meal we had at the restuarant was overpriced and not to a high standard. I ordered some bread with our meal and asked what type of bread would it be (I wanted some nice fresh rustic style bread) the waiter said it was nice fresh bread. What turned up was standard sliced bread. The butter with it was little pats of congealed butter that didn't spread. Must have been heated up and cooled 100's of times as was in edible. I used the spa in the morning which was fine but the steam room was not hot and the changing rooms feel very dated. The breakfast was good and they had a good selection. Overall I felt let down by the hotel and the service.

TV didn’t work. Went to investigate and found loads of dust around the back. Damaged ceiling light in bathroom. Scuffs on furniture.

Very dated hotel with cramped rooms. Function room has very loud functions until early hours which can be heard in the rooms. Complained to staff as noise was keeping us awake, with the only resolution offered being they’ll ask them to turn it down next week! Paid £150 per night and only managed 1.5hrs sleep.