V Hotel Bencoolen

Hotels
Preferred Partner Plus
Sustainable Hotel
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8.4
Very Good
5,885 reviews

What Guests Say About Their Stay

Addo S. E.

10.0
/ 10
1. The location is right next to the Bencoolen MRT exit. From the last escalator of Bencoolen MRT, take the right turn. Exit the MRT and turn left. You'll arrive at the hotel. 2. Greeter Hotel is responsive when there are guests. Check-in is fast & the staff is very friendly. 3. There is an ice cube and cold water dispenser behind the hotel. If you miss iced tea, just make tea in your room, get ice cubes there. 4. There is a drinking water tap. You can refill water as much as you like. 5. In front of the hotel is a smoking area. Next to the hotel is a minimarket. Slide again there is a 7-Eleven & Dynasty Food Court. 6. Near the bus stop. 7. The room size is so-so. Enough for just resting, putting your luggage, taking a shower, and cleaning up.
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Verified Traveler

9.4
/ 10
Stayed here to catch a concert at the Singapore Indoor Stadium. It's very close to the MRT, making everything easy. It's also close to the Albert Centre. There's a money changer and a mini mart right next door. The cleaning service is also excellent. I got a room on the 6th floor, and the staff were super friendly.
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Hanna S.

9.7
/ 10
There's a bidet, and free drinking water, even if you want 1000ml. The staff are all friendly, and it's close to the MRT and Sevel. The kids get special treatment, which is really nice. Will definitely be back! ❤️
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Verified Traveler

10.0
/ 10
All staff very friendly. The room is clean and quiet. They have a nice outdoor pool with laundry machines. Benson served me well.

P***i

9.4
/ 10
Nice and very clean hotel. Wheelchair friendly. Close to MRT and bus stops.
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In the Area
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48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
V Hotel Bencoolen is located in area / city Bencoolen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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V Hotel Bencoolen Address: Map & Location

48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627
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Lobby V Hotel Bencoolen
Lobby 2 V Hotel Bencoolen

Discover More About V Hotel Bencoolen

V Hotel Bencoolen Rates per Night

Wondering about V Hotel Bencoolen hotel rates? You're in the right place! Room rates at V Hotel Bencoolen start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate. They depend on the room type, the time of year, and even the day of the week. You can expect to pay a bit more during peak seasons or on weekends.

Ready to find the best V Hotel Bencoolen hotel rates? Let's dive in!

V Hotel Bencoolen Location & Address

Finding your way to V Hotel Bencoolen is easy! The hotel address is 48 Bencoolen Street, Bencoolen, Bugis, Singapore, 189627. It's nestled in the heart of the Seoul area of Singapore, a vibrant hub known for its lively nightlife and delicious street food. The hotel is approximately 2 km from the city center.

How to go to V Hotel Bencoolen from Airport

Getting from the airport to V Hotel Bencoolen is a breeze! There are several convenient options for your hotel transfer from the airport to the hotel. Here's a breakdown to help you choose the best way to get there:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to get to the hotel, taking around 20-30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services like Traveloka are also available. Simply book a ride through the app, and you'll be on your way.
  • MRT (most affordable): The Mass Rapid Transit (MRT) is a budget-friendly option. Take the MRT from Changi Airport to Bugis station, which is a short walk from the hotel.

Tips: For the most convenient route, consider a taxi or Ride Hailing service for a direct trip. If you're on a budget, the MRT is a great choice, but be prepared for a bit of walking.

V Hotel Bencoolen Reviews & Summary

Want to know what other guests think about V Hotel Bencoolen? Hotel reviews consistently highlight the hotel's excellent location and friendly service. Guests rave about the comfortable rooms and the convenience of being close to public transport and popular attractions.

A standout feature is the rooftop pool, offering stunning city views. Many guests also appreciate the hotel's proximity to a wide variety of dining and shopping options. Overall, V Hotel Bencoolen is a popular choice for travelers seeking a comfortable and well-located stay in Seoul. "Great location, friendly staff, and a fantastic rooftop pool – highly recommended!"

V Hotel Bencoolen Room Types Available

V Hotel Bencoolen offers a variety of hotel room type categories to suit different needs. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits the bill. Here's a look at the different hotel room types available:

  • Superior Room: These rooms typically offer a comfortable space with city views.
  • Deluxe Room: Slightly larger than the Superior rooms, Deluxe rooms often include additional amenities.
  • Family Room: Designed for families, these rooms provide extra space and beds.
  • Premier Room: For a more luxurious experience, Premier rooms often feature upgraded amenities and views.

Please note that smoking preferences and the availability of bathtubs or bidets may vary depending on the room type. The hotel is not pet-friendly.

Hotel Facilities in V Hotel Bencoolen

V Hotel Bencoolen offers a range of hotel amenities and facilities to enhance your stay. Whether you're looking to relax, stay active, or simply unwind, you'll find something to enjoy. Here's a look at the hotel facilities:

  • Rooftop Swimming Pool: Take a dip in the rooftop pool and enjoy panoramic city views.
  • Fitness Center: Stay in shape with the hotel's well-equipped fitness center.
  • 24-Hour Front Desk: The friendly staff is available around the clock to assist with your needs.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in V Hotel Bencoolen

When it comes to dining, V Hotel Bencoolen has you covered! You'll find a variety of options to satisfy your cravings. Here's a look at the hotel buffet and other dining options:

  • The Lobby Cafe: Enjoy a selection of pastries, sandwiches, and coffee.
  • The Rooftop Bar: Sip on cocktails and enjoy the city views.

Prices per person and opening hours may vary, so it's best to check with the hotel directly for the most up-to-date information. Special or signature dishes are often available, so be sure to ask the staff for recommendations!

V Hotel Bencoolen Airport pickups and How to Book

Need a hotel to airport transfer? V Hotel Bencoolen may offer airport pick-up services to make your arrival and departure seamless. Here's what you need to know:

To book an airport pick-up, contact the hotel in advance. You can usually arrange this when you make your room reservation or by contacting the hotel directly. Be sure to provide your flight details so they can track your arrival. Advance notice is usually required, so plan ahead!

Nearby MRT Station & Bus Stops

Getting around Seoul from V Hotel Bencoolen is easy thanks to the nearby MRT station and bus stops. Public transport is a convenient way to explore the city. Here's what you need to know:

  • Bugis MRT Station: Located a short walk from the hotel, Bugis MRT Station provides access to various lines, making it easy to reach different parts of Seoul.
  • Bus Stops: Several bus stops are located near the hotel, offering another convenient way to travel.

You can use a Singapore Tourist Pass or EZ-Link card for easy payment on public transport. These cards can be purchased at MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and places to visit with your family? You're in luck! There are plenty of kid-friendly attractions near V Hotel Bencoolen. Here are some suggestions:

  • Singapore Zoo: A world-renowned zoo with a wide variety of animals. (Approx. 15 km, Entry Price: $48)
  • Gardens by the Bay: Explore the iconic Supertree Grove and Cloud Forest. (Approx. 3 km, Entry Price: Varies)
  • Singapore Botanic Gardens: A beautiful UNESCO World Heritage site perfect for a relaxing day out. (Approx. 5 km, Free Entry)
  • ArtScience Museum: Discover interactive exhibits and fascinating displays. (Approx. 3 km, Entry Price: Varies)
  • National Museum of Singapore: Learn about Singapore's history and culture. (Approx. 2 km, Entry Price: $10)

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near V Hotel Bencoolen (Seoul)

Exploring the local food scene near V Hotel Bencoolen is a must! You'll find a variety of nearby dining options to satisfy your cravings. Here are some suggestions:

Cafes/ Restaurants:

  • The Coffee Academics: Known for its specialty coffee and delicious brunch options.
  • Tiong Bahru Bakery: Enjoy freshly baked pastries and artisanal bread.
  • Wild Honey: A popular spot for all-day breakfast and brunch.

Local Streetfood:

  • Hainanese Chicken Rice: A Singaporean classic, often served with fragrant rice and chili sauce.
  • Laksa: A spicy noodle soup with coconut milk and seafood.
  • Kaya Toast: A traditional breakfast dish with kaya jam and butter on toast.
  • Chilli Crab: A must-try seafood dish with a sweet and spicy sauce.
  • Satay: Grilled skewers of marinated meat, served with peanut sauce.

Shopping places near V Hotel Bencoolen (Seoul)

If you're in the mood for some retail therapy, you'll find plenty of shopping places near V Hotel Bencoolen. Here are some options:

  • Bugis Street Market: A bustling market with a wide variety of affordable clothing, souvenirs, and street food.
  • Orchard Road: A famous shopping street with luxury brands and department stores.
  • Suntec City: A large shopping mall with a diverse range of stores and dining options.

Other Places to Stay Near V Hotel Bencoolen

Looking for other accommodation options near V Hotel Bencoolen? Here are some suggestions, including luxury, four-star, and three-star hotels:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Millenia Singapore
  • Marina Bay Sands
  • The Fullerton Bay Hotel

For 5-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Hotel Boss
  • York Hotel
  • Park Hotel Farrer Park

For 4-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-Star Hotels Nearby:

  • Hotel G Singapore
  • Ibis Singapore on Bencoolen
  • Fragrance Hotel - Bugis

For 3-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Reservations

Ready to book your stay at V Hotel Bencoolen? Check hotel availability and make your reservations easily through Traveloka. You can find great deals and secure your room with just a few clicks. Don't miss out – book your stay today!

All facilities in V Hotel Bencoolen

Swimming Pool V Hotel Bencoolen
Swimming Pool
Fitness Center V Hotel Bencoolen
Fitness Center
Lobby V Hotel Bencoolen
Lobby
Accommodation Services V Hotel Bencoolen
Accommodation Services
Exterior V Hotel Bencoolen
Exterior

Food and Drinks

  • Buffet breakfast
  • No alcohol

Transportation

  • Parking with surcharge

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

General

  • AC
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Wheelchair accessible

Public Facilities

  • Elevator
  • Restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Concierge
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in V Hotel Bencoolen

General Check-in Instructions

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

Additional Policy

In accordance with Hotel Licensing and National Registration Regulations, guests are required to present a valid form of government regulated identification (e.g original passport, Photo ID card) upon check-in. Any other forms of identification - such as Digital Singpass ID and any other form of membership cards are strictly not accepted for the registration process.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at V Hotel Bencoolen
271
Number of floors in V Hotel Bencoolen
10
Another facilities in V Hotel Bencoolen
Buffet breakfast, No alcohol, Parking with surcharge, Outdoor pool, Free WiFi

Frequently asked question in V Hotel Bencoolen

What are available facilities at V Hotel Bencoolen?
There are top facilites at V Hotel Bencoolen such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at V Hotel Bencoolen?
Check-in time at V Hotel Bencoolen is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does V Hotel Bencoolen provide breakfast?
Yes, V Hotel Bencoolen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of V Hotel Bencoolen?
V Hotel Bencoolen is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does V Hotel Bencoolen have?
V Hotel Bencoolen has 10 floors.
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More Reviews from Other Guests in V Hotel Bencoolen

Overall Ratings & Reviews V Hotel Bencoolen

Traveloka (4,882)
Other sources (1,002)
8.6
Very Good
From 4,882 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.7

People often mention about V Hotel Bencoolen
All
Accessibility (132)
Staff Friendliness (125)
Distance to City Center (112)
Surroundings (111)
Bedroom (101)
Bathroom (100)
Hotel Area (89)
Wifi (87)
Check-in/out Time (81)
Ambiance (80)
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Traveler Reviews V Hotel Bencoolen

Number of reviews per page
20
40
Customer reviews
Addo S. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 hour(s) ago
1. The location is right next to the Bencoolen MRT exit. From the last escalator of Bencoolen MRT, take the right turn. Exit the MRT and turn left. You'll arrive at the hotel. 2. Greeter Hotel is responsive when there are guests. Check-in is fast & the staff is very friendly. 3. There is an ice cube and cold water dispenser behind the hotel. If you miss iced tea, just make tea in your room, get ice cubes there. 4. There is a drinking water tap. You can refill water as much as you like. 5. In front of the hotel is a smoking area. Next to the hotel is a minimarket. Slide again there is a 7-Eleven & Dynasty Food Court. 6. Near the bus stop. 7. The room size is so-so. Enough for just resting, putting your luggage, taking a shower, and cleaning up.
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d***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
Room was quite small but it is more affordable than most hotels. I have no complaints since everything was very clean and proper. Location is right next to MRT and a very short walk from bus stations. Benson was a great help!
1 people find it helpful
Accommodation's Reply
19 Oct 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient with its proximity to the MRT and bus stations, and that our pricing offered good value for your visit. Maintaining high standards of cleanliness and order is of the utmost importance to us, and we are glad this contributed to a positive experience despite the compact size of the room. Furthermore, we will be sure to pass along your kind compliments to Benson. Recognizing team members who deliver exceptional service is always a pleasure, and he will be delighted to know he made a great impression. Thank you once again for your review. We hope to have the opportunity to welcome you back in the future.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Stayed here to catch a concert at the Singapore Indoor Stadium. It's very close to the MRT, making everything easy. It's also close to the Albert Centre. There's a money changer and a mini mart right next door. The cleaning service is also excellent. I got a room on the 6th floor, and the staff were super friendly.
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Accommodation's Reply
15 Oct 2026
Thank you very much for taking the time to share your feedback following your recent stay with us. We are thrilled to hear that you had such an enjoyable visit and that our hotel served as the perfect base for your trip to the Singapore Indoor Stadium. We are delighted that our location worked out so conveniently for you. Being situated just a short walk from the MRT station—as well as having the Albert Centre, a mini-mart, and a money changer right at our doorstep—is something many of our guests appreciate for hassle-free travel, and we are glad it made your concert experience even smoother. Furthermore, thank you for your kind compliments regarding our team and our housekeeping standards. Ensuring our guests enjoy a clean, comfortable, and welcoming environment is our highest priority. I will gladly pass along your generous words to our housekeeping crew and the rest of our staff, who will be delighted to know that their friendly service made a positive impression during your stay on the 6th floor. We hope the concert was fantastic, and it would be our absolute pleasure to welcome you back the next time you visit Singapore for an event or a holiday. Should you need any assistance with future bookings, please do not hesitate to reach out to us directly.
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 day(s) ago
Stay here close to the MRT station. The superior rooms aren't spacious, but they're large enough for two adults and one small child. The hotel is equipped with a bidet, and each room also has running water for drinking.
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Accommodation's Reply
15 Oct 2026
Thank you for sharing your feedback regarding your recent stay at our hotel. We appreciate you taking the time to provide us with your thoughts. I’m glad to hear that you found our location convenient, especially being close to the MRT station. It’s always our goal to ensure that our guests have easy access to transportation and local attractions. Regarding the superior rooms, we strive to optimize space while ensuring comfort for all our guests. It's great to know that they met your needs as a family of three. We also take pride in providing essential amenities like bidets and running water for drinking, which we believe enhance the overall guest experience. If there are any additional comments or suggestions you would like to share about your stay, please feel free to reach out. We are always looking for ways to improve and provide an even better experience for our guests. Thank you once again for your feedback, and we hope to welcome you back in the future!
Yolanda L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The location, food, and service are all good overall, but the room is small, the size for a triple.
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Accommodation's Reply
13 Oct 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are pleased to hear that you enjoyed the location, food, and service. However, we sincerely apologize for the inconvenience caused by the size of your room. We strive to provide a comfortable environment for all our guests, and we appreciate your comments as they help us improve our offerings. If there is anything specific you would like us to address or if you have any further suggestions, please do not hesitate to reach out. We value your input and hope to have the opportunity to welcome you back in the future.
Hanna S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
There's a bidet, and free drinking water, even if you want 1000ml. The staff are all friendly, and it's close to the MRT and Sevel. The kids get special treatment, which is really nice. Will definitely be back! ❤️
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Accommodation's Reply
07 Oct 2026
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you enjoyed the amenities we offer, such as the bidet and complimentary drinking water. It is wonderful to know that our staff's friendliness made a lasting impression on you and your family. We strive to create a welcoming environment, especially for families, and it is gratifying to learn that your children received special treatment during your visit. Your feedback motivates us to continue providing excellent service, and we look forward to welcoming you back in the future!
anisa h. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Left: Seven, right: MRT, in front of the mosque. The children were given candy and snacks. All their luggage was carried to their rooms. All the staff were very friendly. You could leave your luggage after checking out. Overall, everything was great!!! 💕
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Accommodation's Reply
05 Oct 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you enjoyed your stay and appreciated the warm hospitality of our staff. It is wonderful to know that the children had a delightful time with the candy and snacks, and we are glad that our luggage service met your expectations. Our team strives to ensure that all guests feel comfortable and well taken care of, and it is rewarding to hear that we succeeded in making your visit enjoyable. We look forward to welcoming you back in the future. If there is anything else we can do to enhance your next experience, please do not hesitate to let us know.
priscilla J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
There was a really nice hotel staff member, a woman whose name I forgot. She was beautiful and very helpful. Thanks.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to share your experience with us. We are delighted to hear that one of our staff members made a positive impression during your stay. Your kind words about her helpfulness and demeanor are greatly appreciated, and we will ensure that this feedback is passed on to our team. It is our goal to provide exceptional service, and it is gratifying to know that we succeeded in your case. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you back in the future.
o***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
It's very close to the MRT. The surrounding area is also pleasant for walking. There's a Cheers store right next door for food and drinks.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to share your feedback regarding your recent experience in our area. We are delighted to hear that you found the proximity to the MRT convenient and that you enjoyed the pleasant surroundings for walking. We also appreciate your mention of the Cheers store nearby, as we strive to provide our guests with easy access to food and drinks during their stay. Your insights are invaluable in helping us maintain a welcoming environment. If you have any further comments or suggestions, please feel free to reach out. We look forward to welcoming you again soon.
Arif k. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.6
/10
Reviewed 4 week(s) ago
Please clean the rooms and improve the soundproofing of the walls. The staff are unfriendly. My breakfast lacks variety and always has the same menu. The tap water for drinking is very low and occasionally cuts out. Combs and cotton buds are not provided. The TV channels often have errors and turn off automatically. Please be aware, thanks.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced. Please be assured that we take your comments seriously. We will address the cleanliness of the rooms and review our soundproofing measures to enhance guest comfort. Your concerns about staff friendliness have been noted, and we will work on improving our service standards accordingly. Regarding breakfast variety, tap water supply, and the availability of amenities such as combs and cotton buds, we will evaluate these areas to ensure a better experience for our guests. Additionally, we are aware of the issues with TV channels and will coordinate with our technical team to resolve them promptly. We appreciate your valuable input as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
All good, the location near from MRT station 👍🏻
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Accommodation's Reply
25 Sep 2026
Thank you for your positive feedback regarding the location. I am pleased to hear that the proximity to the MRT station is convenient for you. If you have any further comments or suggestions, please feel free to share. Your insights are invaluable in helping us improve our services.
Susanto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A pleasant hotel for a trip to Singapore.
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Accommodation's Reply
25 Sep 2026
Thank you for taking the time to review your recent experience at our hotel during your trip to Singapore. We are delighted to hear that you found our establishment pleasant and accommodating. We strive to provide our guests with exceptional service and a comfortable environment, and it is always rewarding to receive positive feedback. If there are any specific aspects of your stay that stood out or if you have suggestions for improvement, please feel free to share them with us. We hope to welcome you back on your next visit to Singapore!
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, very close to the MRT station, flexible check-in times.
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1 people find it helpful
Accommodation's Reply
16 Sep 2026
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff friendly and accommodating. It is always our goal to provide a welcoming atmosphere for our guests. We are also pleased that you appreciated our convenient location near the MRT station, as well as the flexibility of our check-in times. We strive to make every aspect of your stay as comfortable and convenient as possible. Your comments are invaluable to us, and we look forward to welcoming you back in the future. If there’s anything else we can do to enhance your experience, please do not hesitate to let us know.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
All staff very friendly. The room is clean and quiet. They have a nice outdoor pool with laundry machines. Benson served me well.
1 people find it helpful
Accommodation's Reply
27 Aug 2026
Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our staff to be friendly and that your room met your expectations in terms of cleanliness and tranquility. It’s wonderful to know that you enjoyed our outdoor pool, as well as the convenience of having laundry facilities available. We strive to create a comfortable and welcoming environment for all our guests, and it’s gratifying to learn that we succeeded during your stay. We appreciate your mention of Benson; I will make sure to pass along your kind words to him. It is always encouraging for our team members to receive positive feedback about their service. If there’s anything else you would like to share or if there are ways we can improve further, please don’t hesitate to reach out. We hope to welcome you back soon!
Anesia Q.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
I'm so happy staying here. The distance to the MRT is close, and there are lots of places to eat for breakfast or places that are open until late at night. Because I brought my baby, I had to buy a few things and there's a supermarket at The Cathay near V Hotel Bencoolen. The staff are also very friendly, they offered us a city view room. I asked for an early check-in and that was okay too. Overall I'm really satisfied, and I'll definitely stay here again.
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Accommodation's Reply
29 Aug 2026
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you are enjoying your stay at our hotel and that our location has been convenient for you, especially with easy access to the MRT and a variety of dining options nearby. We’re glad to know that the supermarket at The Cathay was helpful for your needs while traveling with your baby. Our team strives to provide a comfortable and accommodating environment, so it’s wonderful to hear that they were able to assist you in securing a city view room and an early check-in. Your satisfaction is our top priority, and we appreciate your kind words about our friendly staff. It means a lot to us when guests feel welcomed and well taken care of during their stay. We look forward to welcoming you back on your next visit! If there’s anything specific you would like us to prepare for your return, please don’t hesitate to let us know.
Patricia T.
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9.7
/10
Reviewed 8 week(s) ago
I'm satisfied to stay here and it's convenient. Benson served me well.
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Accommodation's Reply
30 Aug 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are satisfied with your stay and found it convenient. It is also wonderful to know that Benson provided you with excellent service. We take pride in our team members, and I will be sure to pass along your kind words to him. If there is anything else we can do to enhance your experience or if you have any further comments, please do not hesitate to reach out. We look forward to welcoming you back soon!
P***i
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Nice and very clean hotel. Wheelchair friendly. Close to MRT and bus stops.
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1 people find it helpful
Accommodation's Reply
14 Aug 2026
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our accommodations nice and clean, and that our wheelchair-friendly facilities met your needs. We strive to provide convenient access to public transportation, and it’s wonderful to know that our proximity to MRT and bus stops enhanced your experience. Your comments are invaluable as we continually aim to improve our services. If there is anything else you would like to share or if there is any way we can assist you further, please do not hesitate to reach out. We look forward to welcoming you back in the future.
M***a
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Strategic place, near MRT station.
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Accommodation's Reply
11 Aug 2026
Thank you for your review regarding our hotel’s strategic location. We are pleased to hear that you recognize the advantages of being situated near the MRT station, which offers convenient access to various attractions. We look forward to welcoming you again in the near future.
Erfina R. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Great experience, will come back someday
1 people find it helpful
Accommodation's Reply
23 Jul 2026
Thank you for your kind words! We are thrilled to hear that you had a great experience with us. Your feedback is invaluable, and it motivates us to continue providing the best service possible. We look forward to welcoming you back in the future. If there’s anything specific you’d like to see or any suggestions you have, please don’t hesitate to share. Safe travels until we meet again!
Le Khac T. T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
I really enjoyed my time here; the staff were friendly and polite. There were even Vietnamese staff members! I was so happy to meet them! Importantly, it's close to the MRT station, making it easy to get around!
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Accommodation's Reply
12 Jul 2026
Thank you for taking the time to share your positive feedback regarding your recent experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be friendly and polite. It is wonderful to know that meeting our Vietnamese staff members added to your enjoyment, as we strive to create a diverse and welcoming environment for all our guests. Additionally, we appreciate your acknowledgment of our convenient location near the MRT station, which indeed makes it easier for our guests to explore the area. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back in the future!
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