Value Hotel Thomson

A descent hotel for budget visitor like me since I stayed out most of tge days visiting tourist destination.

Might be the hotel too old…..

Good customer service and the place are clean.

Odor in toilet, and smelled of cigarettes in bedroom.

The toilet was very small with no shower partition- the toilet/WC is all wet when showering. The wash basin is crack lines- dangerous to use. Appears to have no ventilation, so the room becomes very warm/ damp after shower. The AC is too warm even turned down in temp. The corridor is even cooler than the room. The room walls have severe paint peels n sign of dampness. Room size is too small to even put the luggage bag without affecting walkway

Super noisy during night times, cant even have a good rest.

Room too small particularly shower area bad design.

It was a pleasant stay for us thanks

I enjoyed staying at this hotel which is convenient for me.

VERY SMALL ROOMS, NO FRIDGE, SMALL BATROOM GOOD POOL BUT NO COVER FROM THE SUN AND DIRTY IN AND AROUND THE POOL.

This stay was horrendous. The floors were dirty with dodgey looking stains on the floor. The smell of the room was unbearable. The shower had great pressure but when used the WHOLE bathroom got drenched as it was tiny. The room was so small you could barely move and the tv had 4 channels. Not happy

Good enough hotel just to sleep

Well located budget hotel

The Bathroom smell was horrible- it made the entirte room STINK and tainted my entire stay- I would never staytheir again!!

All the staff from front office to doorman and room service.

Reasonable for the price and Singapore as it’s a business oriented location. I’ve stayed many times.

Very cozy place

The room was clean and comfortable.

Where do I start reading the reviews about Value Hotel Thomson Singapore, they reply to copy and paste responses mangers don't even approach you to deal with your issues they leave it to inexperienced rude staff. Tips from me what l've learnt and experienced. 1. They advertise Superior Deluxe Rooms with upgrades they are false the photos pictures a false they say rooms with river views there is no river views. 2. Rooms are for kids no room to put your suitcases 4 coat hangers, bathroom toilet shower all in 1 metre x 2 metre area you have a shower water goes all over the toilet not even separated by glass. 3. I confronted the reception desk and asked for a room that we paid for upgrade we check out the room it's the same except has a chair that can be made into a bed what's the point rooms the same size. 4.To have that room even if we paid an upgrade they wanted another $300. We declined, we paid for 7 nights and stayed one night due booking another hotel we could not stay in that shoe box, the company who we booked our trip contacted the hotel on 3 occasions over 72 hours via email no response followed by escalation for another 48 hours they then rang the hotel and response was was no refund that's there policy. 5. Worse hotel ever I will never go anywhere or recommend this horrible hotel all I can say pay the extra and at a reputable hotel we stayed at no response followed by escalation for another 48 hours they then rang the hotel and response was was no refund worst hotel

We had pleasant and comfortable stay at the hotel.