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Mercure Nelspruit Hotel
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Mercure Nelspruit Hotel
Hotels
7.6
/10
Pleasant
300 reviews
What Guests Say About Their Stay
Sherence
10.0
/ 10
Despite the misunderstanding about my Booking, my stay was amazing and my daughter was happy and all my family had fun. It's colse to the mall, close to N4 road. It's quiet and peaceful
Salome
10.0
/ 10
When I arrived the receptionist immediately knew who I was 1 minute and I was in my room. then I had dinner at night. the service and the food was just absolutely delicious. the next morning when I booked out the receptionist was so friendly and everything went so smoothly
I would definitely stay there again
In the Area
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Coner Of N4 and Graniet Street, Mbombela, Ehlanzeni District, Mpumalanga, South Africa, 1200
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Mercure Nelspruit Hotel
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What's around Mercure Nelspruit Hotel
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Coner Of N4 and Graniet Street, Mbombela, Ehlanzeni District, Mpumalanga, South Africa, 1200
Discover More About Mercure Nelspruit Hotel
Location
Staying at Mercure Nelspruit Hotel is a good choice when you are visiting Mbombela.
About Mercure Nelspruit Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Mercure Nelspruit Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mercure Nelspruit Hotel exclusively for you.
With all facilities offered, Mercure Nelspruit Hotel is the right place to stay.
All facilities in Mercure Nelspruit Hotel
Others
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- 24-hour Receptionist
Business Facilities
- Conference center
- Meeting rooms
- Business center
- Conference rooms
- Computer station
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Pool sun loungers
Food and Drinks
- Bar
- Breakfast
General
- Banquet
- Parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Mercure Nelspruit Hotel
Important Note
- Fee for English breakfast: approximately ZAR 180 for adults and ZAR 85 for children
- Airport shuttle fee: ZAR 400 per person (one-way)
- Airport shuttle fee per child: ZAR 350 (one-way), (up to 11 years old)
- Rollaway bed fee: ZAR 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mercure Nelspruit Hotel | 104 |
Another facilities in Mercure Nelspruit Hotel | Others, Smoke-free area, Safety deposit box, Laundry service, Newspaper in lobby |
Frequently asked question in Mercure Nelspruit Hotel
What are available facilities at Mercure Nelspruit Hotel?
There are top facilites at Mercure Nelspruit Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mercure Nelspruit Hotel?
The standard check-in time at Mercure Nelspruit Hotel is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Mercure Nelspruit Hotel provide breakfast?
Yes, Mercure Nelspruit Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Mercure Nelspruit Hotel
Other sources (300)
7.6
Pleasant
From 300 reviews
Cleanliness
7.8
Room Comfort
7.8
Location
8.6
Service and Facilites
7.6
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Traveler Reviews Mercure Nelspruit Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Business
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
The place is in dire need of a major upgrade.
Broken tiles on the steps.
Lots of damp on the buildings.
Algae in the showers.
Broken window blinds.
Poor functioning air con
I also felt unsafe as there were people playing very loud music in the parking lot and drinking
AFRICANFLAMBOYANCE
Business
6.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department
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Siphiwe
Friends and Family
8.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
It was good.
dalva
Leisure with Children
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Good, but the bedrooms needs renovations
Riette
2.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
Reception is extremely bad. Upon arrival told us to go away and come back later they had electricity problems. Telling a client that is tired after a 10 hour flight to go away and come back later….. had to fight to get invoice… pure hell
Khulekile
Friends and Family
8.0
/10
Reviewed 132 week(s) ago
Hotels.com verified review
Everything was good I really enjoyed alot with my family and the staff is so friendly.
jaime
Leisure Family
6.0
/10
Reviewed 159 week(s) ago
Expedia Group verified review
The breakfast and staff at breakfast were hands down lovely!
The tv lacked a remote and the heater was non functional.
Lana
8.0
/10
Reviewed 168 week(s) ago
Hotels.com verified review
My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
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Sheri
Business and Leisure
8.0
/10
Reviewed 172 week(s) ago
Expedia Group verified review
Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
AK
Business
2.0
/10
Reviewed 172 week(s) ago
Hotels.com verified review
This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
Scott DeWaelsche
Friends and Family
8.0
/10
Reviewed 187 week(s) ago
Hotels.com verified review
Perfect location!
Rui
Business
8.0
/10
Reviewed 203 week(s) ago
Hotels.com verified review
It was ok.close to shopping mall
Verified traveler
6.0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
Good value for money and proximity to all facilities. However, the place needs an update. remove the carpet and replace sofas.
The cleaners need more supervision.
Evin
6.0
/10
Reviewed 219 week(s) ago
Hotels.com verified review
The check-in process was not smooth.The breakfast service was amazing, No shaded parking for vehicles, lots of construction noise on site.
Pool dirty.
Like to not visit again.
Verified traveler
Leisure Family
6.0
/10
Reviewed 219 week(s) ago
Expedia Group verified review
1. clean room but quite dark and need a bit of updating.2. There was tea/coffee/ sugar but no milk available in the room.3.Self catering but wasn't informed at reception when booking in that we had to ask for cooking utensils.4.No WiFi very weak, had to go to reception to pick it up.
Ntombikhona Sethembile
Friends and Family
6.0
/10
Reviewed 221 week(s) ago
Hotels.com verified review
The stay was amazing. The service was very slow at reception for check in and at breakfast. More people to be deployed during peak times of serving breakfast. Otherwise, all else was pleasing and we will book again for our next trip in that area.
Henry
10.0
/10
Reviewed 283 week(s) ago
Hotels.com verified review
Always amazing to stay at mecure
Verified traveler
4.0
/10
Reviewed 285 week(s) ago
Hotels.com verified review
The aircon was on a timer and shut off every 50 minutes which meant I woke up once an hour to turn it on as the room was HOT! Also, no kettle to boil water for coffee, only one glass for water. The tap water was warm. The bathroom door didn’t close all the way. The front door had a broken lock. Room smelled musty, the aircon leaked water. WiFi was weak.Not worth the price.
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Verified traveler
8.0
/10
Reviewed 306 week(s) ago
Hotels.com verified review
Very noisy residents arrivjng early hours of the morning woke us up several times
carla
Friends and Family
8.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
Good
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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