Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Hotels
8.4
/10
Very Good
336 reviews

What Guests Say About Their Stay

M
10.0
/ 10
Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
Shafiq
10.0
/ 10
the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.
Clarissa
10.0
/ 10
One things i noticed is how friendly and helpful the staff are. Service is so on point
In the Area
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14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Ethekwini, eThekwini Metropolitan Municipality, Province of KwaZulu-Natal, South Africa, 4320

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is a good choice when you are visiting eThekwini. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

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14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Ethekwini, eThekwini Metropolitan Municipality, Province of KwaZulu-Natal, South Africa, 4320
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Discover More About Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Location


Staying at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is a good choice when you are visiting eThekwini.

About Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge exclusively for you.

Get precious and unforgettable moment during your stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge.

All facilities in Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Others Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Rooftop terrace
  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business center
  • Computer station

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Important Note
  • Fee for buffet breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 300 per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property requires full payment at check-in.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
205
Number of floors in Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
7
Another facilities in Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge
Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

What are available facilities at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
There are top facilites at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
The standard check-in time at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provide breakfast?
Yes, Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

8.4
Very Good
From 336 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

8.4

Service and Facilites

8.2

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Traveler Reviews Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Number of reviews per page
20
40
Top reviews
M
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Superb location and cannot thank the staff enough for the amazing hospitality and service . Highly recommended and massively improved from my last stay here.
Dirk
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great hotel smack in the middle of everything.
Thandiwe
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

They were friendly
Shafiq
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.
Faye
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Lovely hotel and stay for families, centrally located and friendly staff
Bhugwanthi
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Convenient, friendly, great for a short stay!
Clarissa
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

One things i noticed is how friendly and helpful the staff are. Service is so on point
Pranesh
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Tasleem
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Excellent
Tiresh Sewlall
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Dining and bar tender was awesome
Nolan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

good
Indresen
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Amy
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
Mohamed
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

great value for money and location is ideal
Charis
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Our stay was fine and the rooms clean, check in staff were good and so were the cleaning staff. Unfortunately the breakfast let us down, the breakfast was very average and bland. On Christmas day we arrived at breakfast at 9:30am and were turned away by the staff at the breakfast area who advised us that the breakfast time had changed but we were not given any notice when checking in or in our room. We felt very dissapoint especially on christmas day when we expected a lovely special breakfast with our family. They eventually let us in but they packed away the food as we dished our food and we felt so badly treated and rushed. Not sure i would stay here again or book my staff here again.
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Mark
10.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Loved the theme set throughout the hotel. Staff were friendly and welcoming. People went out of their way to see if you needed anything. Loved the cleanliness and attention to detail.
Jesse
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

outstanding staff and great hotel
Jesse
icon-Business
Business
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

It was great. Staff are amazing. I travel alot see alot of hotels... service level in the top 5 of all the places I'v been in the last year.
Janine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Always a wonderful place to relax and the staff is always super friendly and helpful.
Xavier
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Amazing
Number of reviews per page
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.