Suncoast Hotel & Towers

the stay is wonderful, staff are friendly and helpful, location is great, near to beach and food court. it's pity that I am here for business, can't spend more time here in hotel.

good hotel attached to the casino

Room was small. Level 1 was noisy. Block out curtain was defective. Every thing else was good.

Excelente estrutura e localização... Funcionários super simpáticos e eficientes.... Café da manhã muito bom.

We loved our stay at the Suncoast Hotel. The rooms were lovely and clean and the staff were so kind, friendly and attentive. We would stay there again for sure.

it was a nice stay, the staff were very accommodating.

The service was excellent; we were welcomed very friendly. The staff was very friendly and helpful. Our stay there definitely will bring us back there in future.

Over priced the quality of the experience.

It was amazing loved the place ..loved because it was near Ushake marine when you are kids you can easy take them there.

An amazing stay at suncoast Hotel & Towers. Great place, very comfortable room with a balcony with an ocean view as I wanted. I had a shower & a huge bath, I absolutely loved that. I was welcomed with nougat in the room and orange juice, very nice too. In the room, there's a fridge + coffee / tea / hot chocolate, kettle / coffee maker, just perfect to please everyone's tastes. At the reception, there's also complimentary beverages everyday. In the evening, the staff puts some complimentary chocolate on your bed and the weather forecast for the day after, I really appreciated that too.The staff is really friendly, nice and helpful. I really felt at home. Breakfast was delicious and Jeera restaurant is really great too. During the weekend they have a delicious buffet at the restaurant. Really great and excellent quality price ratio. The pool is very nice too, not deep but of a nice size so you can swim a little. The hotel is located just in front of the beach so access is really practical from 6am to 6 pm. Then, they close the gate but that's ok, you can just go through the casino and walk through the corridors leading you to the hotel so that's very practical too. For those who like to gamble, the casino is attached to the hotel so you can go there without even going outside, which is very practical and safe too. The casino isn't the only place of interest as there's also a great food court there. I could book my taxi to the airport from the reception. I highly recommend!!

We liked that it was on the beach. Service wasn’t as good as we are use to.

The beach is very dirty so you have to drive for a beach front. Nice hotel with good breakfast.

The staff were absolutely amazing. They were friendly and most helpful. The location was excellent. I highly recommend this hotel

Have a free upgrade

Bathroom had a bad odour

We have stayed here twice in the past year and have enjoyed it both times. Though this time we were on the ground floor passing through to casino. I was reassured when I mentioned it would be noisy. Noisy? No it won’t be noisy, I was reassured Well it was just that, noisy, in early hours of the morning. But the view was amazing and the location fitted our needs during our visit. The staff so helpful and friendly. I can not fault them. We thank them all.

Beautiful location.

The stay was excellent. However Hotels.com had posted a pic of the penthouse suite that I booked at a excellent rate, and I did not get that room, however the stay , breakfast was good.

The property is beautiful, even though we only stayed for one night. The staff who welcomed us at the reception were wonderful, and we enjoyed walking around the beach. We had breakfast the next morning before we left, though the breakfast staff weren’t as welcoming as those at reception. I suppose not everyone is a morning person.

The lowest ranking is given solely due to the design of the room we had which should never have been given to a couple. The hotel is modern, secure, well located and there are lots of restaurants available. The room we were given, 611, was by far the smallest we had at any of the ten hotels we stayed in during our holiday in South Africa. However, the worst feature was the fact that the toilet, washbasin and shower were integral to the bedroom. Even though the toilet and shower were surrounded by opaque glass you could still see a person inside. This was particularly the case when the lights were on. Obviously there were gaps so that the doors could be opened and closed. This meant that you could see and hear everything the person was doing. Even worse the light switches turned all the room lights on and off at once. Therefore if you needed to get up during the night you had to turn all the lights on, thereby waking your partner up so that they could "enjoy" the experience of you using the toilet! The room would be fine for single occupancy, which judging from there being only one glass is how it is normally used. However, why anyone should think such a room is suitable for two is incomprehensible to me. On our second evening we were offered a different room but we had to leave early the next day so did not take up the offer. So rooms which are not like what I have described are available if you decide to stay here.