正午飯店

The hotel near Atocha train station. Line 1 metro station Estacion del Arte entrance near the hotel gate, but no lift, only one minute on foot The hotel with lift, good for traveller with heavy luggage. Room is small but clean

While the hotel itself is not bad and its location is a clear advantage, the service from the staff, especially at the front desk, was a major disappointment. They were rude and unfriendly, and at one point even said, "You shouldn't expect service from a two-star hotel. If you want service, go to a five-star hotel." Such a response is unacceptable. Regardless of a hotel's star rating, the level of service might differ, but friendliness and basic courtesy should always be a given.I strongly advise against staying at this hotel. There are many other options nearby that offer a much more pleasant experience, whether they are also two-star hotels or even more affordable. If you want your trip to be enjoyable and filled with good vibes, look elsewhere.

房間乾淨整潔，還有小冰箱，可以冷藏生鮮食物，非常適合自助旅行的人

阿托查車站走出來就到了，很方便

front desk staffs are very helpful

地點很方便，環境乾淨，因為廁所沒有提供任何盥洗用品，所以要自行準備

Excelente ubicación.

Excelente ubicacion para facil traslados

Muy buena experiencia, frente a Atocha y con todo a mano

One of the worst hotels I have ever stayed in. The only positive thing is its location close to metro station

Excelentemente ubicado. Buena atención del personal. Limpieza excelente.

The front desk has a very poor customer service. Like they do not know what they are doing upon our check in. They seem very unprofessional. There is only one person that I can give a 5 star for customer service, Julio. He was assisting but not a front desk employee. But he was very helpful, kind and polite. Julio deserves a promotion to do the front desk job. The hotel room is very comfortable with good AC, great location for museums, parks, train station and shops. The front desk people needs a customer service training.

アトーチャ駅から歩いてすぐのアクセスの良さで、ソフィア王妃芸術センターやプラド美術館へは歩いて行けます。 どこに行くにも便利で、お勧めです。 部屋にティッシュの備付がありませんから、ご注意下さい。

This is a very beautifully renovated old hotel. The rooms are clean, quiet, large, with excellent air conditioning. The area is excellent for walking around seeing many sites and eating at restaurants and bakeries. The train station is across the street for convenience.

Hôtel très bien situé à proximité de la gare d'Atocha. Les chambres les moins chères donnent sur des cours intérieures mais le rapport qualité prix est excellent. Le prix de celles avec vue demeure très raisonnable.

L hotel est correct mais possède un certain nombre de chambres donnant sur petite cours intérieur avec une toute petite fenêtre.Chambre presque obscure. Le personnel n'a rien voulu faire pour améliorer la situation et c'est comporté de façon désagréable.

Perfect! We need to stay next to Atocha. This hotel was perfect!

Es mi quinta vez en el hotel y un placer regresar

Excelente

Overall a good place to stay when traveling. The staff were very friendly and spoke good english. The room was adequate, but musty when we walked in. The air conditioning was very cold once turned on.