What do past guests say about Sercotel Ayala Bilbao?

Sercotel Ayala Bilbao is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Sercotel Ayala Bilbao

Name: Sercotel Ayala Bilbao
Address: Canciller Ayala, Bilbao, Biscay, Basque Autonomous Community, Spain, 48008, Canciller Ayala, Basque Autonomous Community, 48008, Spain
Rating: 9.2

Hotels

9.2

/10

Exceptional

422 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Staff was very nice, room was clean and refreshed daily. I asked for a hot water kettle and it was brought up 20 minutes later. Room ha individual AC/heating and blackout curtains that did keep the light out. They have a breakfast buffet which seems like a good deal at 11 euro (prepaid, regular 17) but I am not a breakfast person. Great location, too.

Mark A.

10.0

/ 10

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.

Yvonne

10.0

/ 10

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.

In the Area

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Canciller Ayala, Bilbao, Biscay, Basque Autonomous Community, Spain, 48008

Main Facilities

24-Hour Front Desk

WiFi

Elevator

Sercotel Ayala Bilbao is a hotel is located at Bilbao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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Sercotel Ayala Bilbao Address: Map & Location

Canciller Ayala, Bilbao, Biscay, Basque Autonomous Community, Spain, 48008

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Location

Sercotel Ayala Bilbao is a hotel is located at Bilbao.

About Sercotel Ayala Bilbao

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Sercotel Ayala Bilbao is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Sercotel Ayala Bilbao.

All facilities in Sercotel Ayala Bilbao

Others

Hotel Services

Tours
Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist
Laundry service

Public Facilities

Others
Smoke-free area
Safety deposit box
Elevator

General

Reception hall
Microwave (shared)
Fireplace in lobby

Food and Drinks

Breakfast

Things to Do

Library

Connectivity

Free WiFi

Business Facilities

Meeting facilities

In-room Facilities

Accommodation Policy & General Information in Sercotel Ayala Bilbao

Important Note

Fee for buffet breakfast: approximately EUR 20 per person
Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
Pet fee: EUR 25 per pet, per day
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:

From 14:30

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:30 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sercotel Ayala Bilbao	61
Another facilities in Sercotel Ayala Bilbao	Tours, Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist

Frequently asked question in Sercotel Ayala Bilbao

What are available facilities at Sercotel Ayala Bilbao?

There are top facilites at Sercotel Ayala Bilbao such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Sercotel Ayala Bilbao?

Check-in time at Sercotel Ayala Bilbao is staring from From 14:30 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Sercotel Ayala Bilbao provide breakfast?

Yes, Sercotel Ayala Bilbao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Sercotel Ayala Bilbao?

Sercotel Ayala Bilbao is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at Sercotel Ayala Bilbao?

Sercotel Ayala Bilbao has 61 rooms in total.

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More Reviews from Other Guests in Sercotel Ayala Bilbao

Overall Ratings & Reviews Sercotel Ayala Bilbao

Other sources (422)

9.2

Exceptional

From 422 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Sercotel Ayala Bilbao

Number of reviews per page

Top reviews

Louise

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Very accommodating and helpful comfortable bed and good location

Verified traveler

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

rogelio

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Location staff and room were great .

Mark A.

Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was in an excellent location for exploring the city either by foot or public transportation. The room was comfortable and met our needs.

Yvonne

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Lovely modern hotel in a good location close to the old town & train station. Good sized rooms, very clean & quiet, spotless bathroom. Very friendly & helpful staff. Would stay again.

Robert

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Very near rail station and old town. The breakfast was very good for 11 euro's

Alexander

Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

A/C was fine as well the breakfast

Niamh

Leisure with Partner

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The hotel was centrally located near the main shopping district and in walking distance of the main attractions of the city. Our room was modern and clean.

Dafna

Leisure with Partner

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The room was comfortable and clean and the staff is very kind and helpful. The hotel is in an excellent location, at a walking distance from many attractions. However, the hotel is not a typical 4 stars hotel. Many facilities as a bar, specious lobby or fitness room are missing. Overall we enjoyed our stay.

Gurinder

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Great hotel! Location is superb very close to the metro station, shopping centre and most attractions are walkable. Breakfast has a great selection of food & drinks. Staff very friendly and helpful. Would definitely stay here again

Matthew

Leisure with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Well located hotel. Walkable to main areas. Nice and clean room.

Niamh

10.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Great hotel, very clean. Location is perfect for getting around Bilbao.

Javier

Leisure Family

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Centrally Located, friendly staff, the breakfast had a variety of options. Great dinner options in the área.

Scott

Leisure with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Great place for the money

Martin

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Sercotel Ayala is in an excellent location being convenient for both the old town and other attractions such as the Guggenheim. Our room was spacious and very quiet despite facing the street. Pleasant staff. We didn’t have the hotel breakfast. Would happily stay again.

James

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Very helpful friendly staff

Ais

10.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Fabulous location and room. Really enjoyed our stay!

Nancy

Leisure with Friends

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Nice new hotel, city center. Close to shopping and restaurants. Clean, quiet room with nice bathroom.

Peter

10.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Second time staying here. Asked for the same room, 606, as it was very quiet last time. 606 ready when we arrived. Receptionist sorted the AC to maximise cooling. Modern, clean, a fridge and a safe. Great location. We will definitely be back!

Gillian

8.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Fantastic hotel .very clean and in a good central location. Only issue we had was the window wouldn't shut properly which meant you could hear the traffic at night .we reported the issue which was not fixed but the hotel did move us to another room.would recommended this hotel

Number of reviews per page

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