Fairway Colombo - Sri Lanka's First Hotel With Robot Technology

Convenient

Great location and street life nearby cafe, restaurant and bar excellent. great street experience with Jazz and Arts festival

We walked from the train station, as we'd spent over 10 hours on the train from Ella. At the time of us arriving at the hotel, a large Porsche also arrived. The Porsche customer got his bags carried in, and a senior member of staff book them in. We went to the front desk, having carried our own bags and was checked in by a surly member of staff who said very little apart from asking for our name and if we wanted breakfast. He slapped the keycard on the counter and that was it. We asked where the lift was and he waved an arm to the left as he continued with something else. We got to the lift and pressed the floor level. Nothing happened and then the doors opened. The senior member of staff who had checked Mr.Porsche in told us that we needed to touch our keycard to a sensor for the lift to work. I also noticed he had Mr.Porsche's bags with him. So, instead of being given a little bit of help and information from the front desk, we ended up being very dismayed. Our room was on the 8th floor, just below the outdoor restaurant. Through till 1:30am, customers dragged the metal chairs back and forth. Then, from before 7am, the staff rearranged the chairs for the breakfast customers. As we were only there for 2 nights, we realised after the checking in issues, we thought we'd get nowhere. After that, things improved. The staff the next morning were a delight, and very helpful. And when we left our bags were loaded into the taxi.

location good walking distance to train few choices for eating besides fancy restaurants around

No toiletries. Very poor internet connection. No wake up call. Poor staff attitude at night.

The hotel is a nice discovery and a modern interior with a heritage exterior. Even the parking is underground that takes your car on an elevator. I enjoyed the facilities except a few downs. One is they don’t have an iron in the room, even the one they brought on request didn’t work. The housekeeping was requested to do the cleaning towards the evening but they didn’t show up. We asked for two plates and cutleries, cutleries were clean but the plates looked as if they didn’t wash them. Overall a positive stay.

Great location next to the Dutch Hospital. Great coffee shop.

The staff at Fairway Colombo are lovely! They always greet you with a smile and try to accommodate any requests. For me they put me in a quieter room away from street noise and allowed me late check out. Unfortunately there was some construction work going on, on the roof, which did disturb me a little, and my room smelt slightly damp when I entered as a result of what I assumed was split water on the carpet, this dried out overnight and the next day the room smelt fine. The rooms themselves are very nice and the shower is amazing! Despite the construction noise and wet carpet I enjoyed my stay at Fairway and would recommend it for a short stay.

It was a good stay overall

Great location literally next door to the Dutch Hospital with its many dinner-time dining options. Incredibly low price for the value.

Well located. All amenities at hand when you know where to find them. Close to station, Pettah market and shopping areas. Very good standard on rooms, clean and friendly & helpful staff. Very happy with my choice of hotel.

We flew into Colombo and reserved a pickup through the hotel. Although we were almost an hour late our driver was there awaiting us. Vehicle was clean and comfortable and the drive into the city uneventful. Upon arrival at the hotel we were made to feel more than welcome, checking was quick and we were shown to our room. Although it was smaller than most we have stayed in it was very clean and not rundown in appearance. The staff was more than helpful in providing an explanation if the area and directions to various places in the vacinity. Checkout was equally easy and transport made available to the cruise port. Anyone planning a trip to Colombo I would definitely recommend staying here.

Good location, clean and comfortable. The only problem was live music played in the evening in nearby establishment. Also, I don’t think carpets in this climate are best flooring method.

Superbly located hotel in the middle of the fort area. Ideal for a quick trip to Colombo. Decent enough hotel, with clean, comfy rooms and nice staff.

Amazing service and quick check in. Located in a beautiful little street reminiscent of europe for the stone path and woodsy designs on thr building adjacent to it. The hotel is very clean and the rooms as well. Highly recommend.

Nice location, close to railway station and sights, easy and quick check in. Room and bathroom okay size. Café Java with extremely slow staff.

This is our second visit. I think thag says it all or we would not return. A great location, great staff and a clean and tidy place to stay.

Good hotel but overated price and unsafe area to stay in.

Neat hotel in the old part of the city, walkable to all main cites. The room is spacious and the staf is friendly and helpful.

Good value for money in the historical center. Great rooms for families