Fairway Colombo - Sri Lanka's First Hotel With Robot Technology

owner of Fairway colombo has Audio Visuals inside the Suite . Records conversation of the Guest then shares it.

very clean centrally located hotel, value for money only problem was I have to wait long time to check put receptionist was busy and when I asked its every things ok she again ask me my room number which I have already given the key to check out . little disappointed but supervisor came and apologues to me . he know how to look after staff

Staff is very nice. Great central location in the heart of Colombo!

Super clean and reliable, they accidentally charged us twice and corrected it promptly.

The Room is Superb. But I was scared of sitting in the balcony. So much of noisy and terrifying people around. Room service for food was so late

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YOU ARE NOT ALLOWED TO BE A WOMAN HERE. One of fairway employees chased me down the street asking for money because I had my period and there was a stain in the sheets. What the F… are you for real? If you’re a woman don’t go there. Specially if you have your period!

It was good

It was a clean and safe definitely come back again👍

Oir stay was excellent from checking in, to exchanging monetly, to getting us a taxi it was excellent service all the way. Room was really good & food in the restaurant excellent. It was positioned in a great place we could walk everywhere easily & even had a fabulous traditional thai massage just round the corner.

Good experience staying in this place. Recommended.

Convenient

Great location and street life nearby cafe, restaurant and bar excellent. great street experience with Jazz and Arts festival

We walked from the train station, as we'd spent over 10 hours on the train from Ella. At the time of us arriving at the hotel, a large Porsche also arrived. The Porsche customer got his bags carried in, and a senior member of staff book them in. We went to the front desk, having carried our own bags and was checked in by a surly member of staff who said very little apart from asking for our name and if we wanted breakfast. He slapped the keycard on the counter and that was it. We asked where the lift was and he waved an arm to the left as he continued with something else. We got to the lift and pressed the floor level. Nothing happened and then the doors opened. The senior member of staff who had checked Mr.Porsche in told us that we needed to touch our keycard to a sensor for the lift to work. I also noticed he had Mr.Porsche's bags with him. So, instead of being given a little bit of help and information from the front desk, we ended up being very dismayed. Our room was on the 8th floor, just below the outdoor restaurant. Through till 1:30am, customers dragged the metal chairs back and forth. Then, from before 7am, the staff rearranged the chairs for the breakfast customers. As we were only there for 2 nights, we realised after the checking in issues, we thought we'd get nowhere. After that, things improved. The staff the next morning were a delight, and very helpful. And when we left our bags were loaded into the taxi.

location good walking distance to train few choices for eating besides fancy restaurants around

No toiletries. Very poor internet connection. No wake up call. Poor staff attitude at night.

The hotel is a nice discovery and a modern interior with a heritage exterior. Even the parking is underground that takes your car on an elevator. I enjoyed the facilities except a few downs. One is they don’t have an iron in the room, even the one they brought on request didn’t work. The housekeeping was requested to do the cleaning towards the evening but they didn’t show up. We asked for two plates and cutleries, cutleries were clean but the plates looked as if they didn’t wash them. Overall a positive stay.

Great location next to the Dutch Hospital. Great coffee shop.

The staff at Fairway Colombo are lovely! They always greet you with a smile and try to accommodate any requests. For me they put me in a quieter room away from street noise and allowed me late check out. Unfortunately there was some construction work going on, on the roof, which did disturb me a little, and my room smelt slightly damp when I entered as a result of what I assumed was split water on the carpet, this dried out overnight and the next day the room smelt fine. The rooms themselves are very nice and the shower is amazing! Despite the construction noise and wet carpet I enjoyed my stay at Fairway and would recommend it for a short stay.

It was a good stay overall