Hotel Des Balances

Hotels
9.4
/10
Exceptional
793 reviews

What Guests Say About Their Stay

michaela
10.0
/ 10
Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!
Klara
10.0
/ 10
This is indeed an older property but itself kept pretty dated. It is done with elegance & great taste.
Geraldine
10.0
/ 10
Bathtub where shower is, is very hard to get in and out if you are a mature person. Step down to bathroom from bedroom also is an issue if you need to use bathroom in the middle of the night in the dark.
In the Area
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Weinmarkt, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6004

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Des Balances is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Des Balances

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Weinmarkt, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6004
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Discover More About Hotel Des Balances

Location


Staying at Hotel Des Balances is a good choice when you are visiting Luzern.

About Hotel Des Balances

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Des Balances exclusively for you.

Hotel Des Balances is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Des Balances.

All facilities in Hotel Des Balances

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Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Business center
  • Conference rooms

General

  • Banquet
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Des Balances

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CHF 35 per person
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Des Balances
56
Number of floors in Hotel Des Balances
7
Another facilities in Hotel Des Balances
Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Des Balances

What are available facilities at Hotel Des Balances?
There are top facilites at Hotel Des Balances such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Des Balances?
The standard check-in time at Hotel Des Balances is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Des Balances provide breakfast?
Yes, Hotel Des Balances provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Des Balances?
Hotel Des Balances is a 4.0-star hotel.
How many floors does Hotel Des Balances have?
Hotel Des Balances has 7 floors.
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More Reviews from Other Guests in Hotel Des Balances

Traveloka (3)
Other sources (790)
9.4
Exceptional
From 790 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

9.6

Service and Facilites

9.4

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Traveler Reviews Hotel Des Balances

Number of reviews per page
20
40
Top reviews
michaela
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!
Klara
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is indeed an older property but itself kept pretty dated. It is done with elegance & great taste.
Ruba
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This property is in a fantastic location right near all the shopping and restaurants. The staff was incredible, helpful and very friendly. The hotel itself could use some updating for the rates they charge.
Michael
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect location
Susan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Close to shopping, dining and train station
Geraldine
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Bathtub where shower is, is very hard to get in and out if you are a mature person. Step down to bathroom from bedroom also is an issue if you need to use bathroom in the middle of the night in the dark.
Lina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The place is great but I didn’t like the breakfast service. The lady in the restaurant was very pushy. I wanted a la carte option but she pushed to buffet option. She may have meant to help but it didn’t come across right. Other than that, it’s a nice location and convenient.
Sonnya
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very centric and lovely hotel. Just a few minutes walk from the Luzern train station.
fritz
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Tremendous hotel in the heart of Luzern. Close to many shops, restaurants, bridges and so much more. Incredibly friendly service. The bar was an awesome option after a full day of walking or sightseeing. A beautifully designed and highly functional room. We can't wait to visit the area and stay here again.
Kylie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything with this stay was wonderful, the location, the rooms, the staff. Would stay again!
Dean
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Classy hotel located on the old town.
Re
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent
Bradley
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Nicolau
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Nice location, very clean facilities, wonderful two days staying. This is a returned to this hotel. Just be careful with the lobby’s mirror 😁
Robin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Centrally located, close to everything and with lots of dining options. The hotel restaurant was excellent also. I injured my knee skiing at the Jungfrau region and the staff was able to provide a wheelchair and found a lake view room so I can better enjoy my stay.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff was helpful. Valet parking was relatively simple. Rooms were spacious. Any issues were dealt with swiftly.
Jason
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This hotel is wonderfully charming and well appointed. We loved the view from our 5th floor balcony!!! Highly recommend this hotel and restaurant!
Evan
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Fantastic hotel. Definitely coming back!
Erika
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Beautiful - right on the river. Easy to walk to shops and dining and staff was exceptionally friendly. Beds comfortable and rooms small but well appointed (as is typical for European hotel rooms). 10 out of 10 experience.
JAMES
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Excellent property and location. All of the staff at front desk, valet and bar were extremely nice and helpful. Our favorite hotel during our vacation!
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.