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Hotel Des Balances
Hotels
9.4
/10
Exceptional
793 reviews
What Guests Say About Their Stay
PETER L
10.0
/ 10
This is an upscale hotel in an excellent location in the beautiful city Lucerne. The staff and service are excellent and the food at the restaurant at the hotel was superb!
valeria
10.0
/ 10
The view from our balcony room was magnificent!
View of the river, the lake & the surrounding mountains.
We were lucky to have sunny clear sky during our stay.
However, we had terrible luck with the shower. Water ran too cold or too hot, and sometimes it slowed to a drip!!
We should've notified the front desk to call a plumber, but we were too busy enjoying our outings in Luzern!!!
Ashley
10.0
/ 10
Beautiful historic building with the most amazing location and view in Lucerne- right in the heart of old town! We couldn't get enough of the view of Jesuitkirche across the river and the chapel bridge from our private balcony. This was absolutely worth the money and we had a wonderful stay!
In the Area
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Weinmarkt, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6004
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Hotel Des Balances
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Hotel Des Balances Address: Map & Location
Weinmarkt, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6004
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Discover More About Hotel Des Balances
Location
Staying at Hotel Des Balances is a good choice when you are visiting Luzern.
About Hotel Des Balances
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Des Balances exclusively for you.
Hotel Des Balances is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Des Balances.
All facilities in Hotel Des Balances
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Business Facilities
- Meeting rooms
- Conference room
- Business center
- Conference rooms
General
- Banquet
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Breakfast
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Hotel Des Balances
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CHF 35 per person
- Self parking fee: CHF 35 per night
- Valet parking fee: CHF 33 per day (in/out privileges)
- Pet fee: CHF 25 per pet, per day
- Rollaway bed fee: CHF 70.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 2.80 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Des Balances | 56 |
Number of floors in Hotel Des Balances | 7 |
Another facilities in Hotel Des Balances | Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Hotel Des Balances
What are available facilities at Hotel Des Balances?
There are top facilites at Hotel Des Balances such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Des Balances?
Check-in time at Hotel Des Balances is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Des Balances provide breakfast?
Yes, Hotel Des Balances provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Des Balances?
Hotel Des Balances is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Des Balances have?
Hotel Des Balances has 7 floors.
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More Reviews from Other Guests in Hotel Des Balances
Traveloka (3)
Other sources (790)
9.4
Exceptional
From 790 reviews
Cleanliness
9.6
Room Comfort
9.0
Location
9.6
Service and Facilites
9.4
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Traveler Reviews Hotel Des Balances
Number of reviews per page
20
40
Top reviews
PETER L
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
This is an upscale hotel in an excellent location in the beautiful city Lucerne. The staff and service are excellent and the food at the restaurant at the hotel was superb!
valeria
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The view from our balcony room was magnificent!
View of the river, the lake & the surrounding mountains.
We were lucky to have sunny clear sky during our stay.
However, we had terrible luck with the shower. Water ran too cold or too hot, and sometimes it slowed to a drip!!
We should've notified the front desk to call a plumber, but we were too busy enjoying our outings in Luzern!!!
Read More
Ashley
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Beautiful historic building with the most amazing location and view in Lucerne- right in the heart of old town! We couldn't get enough of the view of Jesuitkirche across the river and the chapel bridge from our private balcony. This was absolutely worth the money and we had a wonderful stay!
Shellie
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great location and views.
Vaishali
Leisure Family
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Very clean and great location !
Nicole
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Beautiful hotel in the heart of Lucerne with a lovely view of the river. Extremely helpful staff.
Rachel
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
A lovely place to stay! It was extremely comfortable, and the location was great. They even gifted us chocolates in our room upon arrival. I would recommend to stay there on a Saturday, so you can shop in the market for breakfast. Hotel breakfast is available, but I would pass on it, the strawberries I had from the market were the best I've ever eaten. If you drive, there are very clear instructions for how to arrive, as the road turns into pedestrian only.
The rooms were very comfortable, and we loved the view from our balcony of the river and old city. Such a charming place with a very friendly staff!
Read More
Ricardo de la
Friends and Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Perfect location and great view. Great service. Nice rooms, restaurant and lobby.
Jennifer
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Room was great, nice location
michaela
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!
Klara
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This is indeed an older property but itself kept pretty dated. It is done with elegance & great taste.
Ruba
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This property is in a fantastic location right near all the shopping and restaurants. The staff was incredible, helpful and very friendly. The hotel itself could use some updating for the rates they charge.
Michael
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Perfect location
Susan
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Close to shopping, dining and train station
Geraldine
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Bathtub where shower is, is very hard to get in and out if you are a mature person. Step down to bathroom from bedroom also is an issue if you need to use bathroom in the middle of the night in the dark.
Lina
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The place is great but I didn’t like the breakfast service. The lady in the restaurant was very pushy. I wanted a la carte option but she pushed to buffet option. She may have meant to help but it didn’t come across right. Other than that, it’s a nice location and convenient.
Sonnya
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Very centric and lovely hotel. Just a few minutes walk from the Luzern train station.
fritz
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Tremendous hotel in the heart of Luzern. Close to many shops, restaurants, bridges and so much more. Incredibly friendly service. The bar was an awesome option after a full day of walking or sightseeing. A beautifully designed and highly functional room. We can't wait to visit the area and stay here again.
Kylie
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Everything with this stay was wonderful, the location, the rooms, the staff. Would stay again!
Dean
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Classy hotel located on the old town.
Number of reviews per page
20
40
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