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Victoria Jungfrau Grand Hotel & Spa
Hotels
9.4
/10
Exceptional
451 reviews
What Guests Say About Their Stay
Charles
10.0
/ 10
The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
gareth
10.0
/ 10
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
Richard
10.0
/ 10
I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
In the Area
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Höheweg 41, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
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Available Room Types in Victoria Jungfrau Grand Hotel & Spa
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Victoria Jungfrau Grand Hotel & Spa Address: Map & Location
Höheweg 41, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800
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Discover More About Victoria Jungfrau Grand Hotel & Spa
Location
Victoria Jungfrau Grand Hotel & Spa is a hotel in a good neighborhood, which is located at Interlaken.
About Victoria Jungfrau Grand Hotel & Spa
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Victoria Jungfrau Grand Hotel & Spa exclusively for you.
Victoria Jungfrau Grand Hotel & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Victoria Jungfrau Grand Hotel & Spa.
All facilities in Victoria Jungfrau Grand Hotel & Spa
Others
Things to Do
- Shops
- Romantic proposal packages
- Indoor pool
- Barbecue
- Spa
- Picnic area
- Garden
- Shops
- Library
- Outdoor pool
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Sports and Recreations
- Ski storage
- Outdoor tennis court
- Indoor tennis court
- Fitness center
- Game room
- Billiard
- Golf course
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
- Computer station
General
- Banquet
- Ballroom
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Breakfast
- Snack bar
Family-friendly Facilities
- Kids club
- Babysitting & childcare (surcharge)
Transportation
- Ski shuttle
- Valet parking (surcharge)
Kids and Pets
- Babysitting with surcharge
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in Victoria Jungfrau Grand Hotel & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
- Fee for in-room wireless internet: CHF 0 per stay (rates may vary)
- Airport shuttle fee: CHF 660 per vehicle (one way)
- Self parking fee: CHF 35 per night
- Valet parking fee: CHF 35 per night
- Pet fee: CHF 35 per pet, per night
- Early check-in fee: CHF 50 (subject to availability)
- Late check-out fee: CHF 50 (subject to availability)
- Housekeeping is available for an additional fee
- Rollaway bed fee: CHF 160.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: CHF 440.00
- New Year's Eve (December 31) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
- Tourism fee: CHF 1.00 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Victoria Jungfrau Grand Hotel & Spa | 216 |
Number of floors in Victoria Jungfrau Grand Hotel & Spa | 4 |
Another facilities in Victoria Jungfrau Grand Hotel & Spa | Shops, Romantic proposal packages, Indoor pool, Barbecue, Spa |
Frequently asked question in Victoria Jungfrau Grand Hotel & Spa
What are available facilities at Victoria Jungfrau Grand Hotel & Spa?
There are top facilites at Victoria Jungfrau Grand Hotel & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Victoria Jungfrau Grand Hotel & Spa?
Check-in time at Victoria Jungfrau Grand Hotel & Spa is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Victoria Jungfrau Grand Hotel & Spa provide breakfast?
Yes, Victoria Jungfrau Grand Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Victoria Jungfrau Grand Hotel & Spa?
Victoria Jungfrau Grand Hotel & Spa is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Victoria Jungfrau Grand Hotel & Spa have?
Victoria Jungfrau Grand Hotel & Spa has 4 floors.
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More Reviews from Other Guests in Victoria Jungfrau Grand Hotel & Spa
Traveloka (2)
Other sources (449)
9.4
Exceptional
From 449 reviews
Cleanliness
9.6
Room Comfort
9.4
Location
9.6
Service and Facilites
9.4
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Traveler Reviews Victoria Jungfrau Grand Hotel & Spa
Number of reviews per page
20
40
Top reviews
Charles
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
Hoang
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I stayed at the Victoria Jungfrau for 3 nights, and it was by far the most disappointing 5-star hotel I’ve experienced. The staff were not friendly or welcoming, which set a bad tone from the start.
The room was spacious, but everything else about it felt cheap—like a 2-star hotel. The gray wall color made the space feel cold and depressing, and the furniture and materials looked low-quality.
I booked a queen bed but was assigned two double beds pushed together, which was uncomfortable and unacceptable. To make things worse, the refrigerator was mysteriously unplugged on the second day for some unknown reason. All the appliances in the room, including the hair dryer and flat iron, were very cheap and felt more like something you’d find in a budget motel.
This place might have a good reputation, but based on my experience, it doesn’t live up to its 5-star rating. I won’t be coming back.
Read More
Maura
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Best location ever! The staff was great.
Jennifer
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Very personable and friendly staff and beautiful property.
Emad
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Location and service are outstanding
Ratna
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The good first———- this has to be one of the prettiest grand hotel that we have stayed in, and we have travelled extensively all around the world, staying at really lovely and best rated hotels. The facilities at this hotel is unmatched , the spa facilities are gorgeous. The concierge service is amazing. A big shout out to Dragan. He is so easy to work with and so helpful. He made our stay so much fun. The house keeping staff is just fabulous. The property is very well maintained, and so clean, and oh so beautiful.
Now for the hard part. This is difficult for us. We loved so much about the hotel.
But this has to be said. Upon checking out, i mentioned two items to the young lady helping us. I said that the air conditioner in our room never worked and that we had reserved a room with a king bed and what we got was two twin beds pushed together.
The young lady immediately contradicted me and would not let me finish until i politely asked her to please allow me to finish my sentence . She kept saying that the air conditioner was working . I was aghast, at being summarily having my experience dismissed.
As far s the king bed situation is concerned, she just said that i had not asked for a king bed, because if i had, the hotel would have provided a mattress topper to make the two twin beds into a king bed.
Again refuting me and telling me that i had not asked for a king bed was very unprofessional way of handling the situation.
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neeraj
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
5 stars
gareth
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Very special hotel which was the highlight of our visit to Interlaken. We wouldn’t have changed a thing. The food was impeccable, the staff were extremely professional, welcoming and helpful, and our room was immaculate.
Richard
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz.
Read More
cristiani
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Exceptional Hotel! Great location, beautiful Mountain View's, just a walk from major shops and restaurants. 10 mins away from the train station. 10/10
Ahmad
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Perfect service, ultimate luxury
Santiago
Business and Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Lovely hotel. Impressive spa
Sandra
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Perfect stay for holidays pretty expensive but beautiful
Jamie
Leisure with Children
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Very clean and modern
Allyssa
with Partner
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Clean, beautiful. Friendly and helpful staff. Needed to ask staff for an HDMI cable as they didn’t have smart TVs (a little disappointing). Had no control over the temperature of the room, was told in the winter they set the entire hotel to a certain temperature so we found ourselves opening the windows at night to our dismay. Otherwise, pool area , gym and rooms themselves were lovely. Walking distance to town, shopping, laundromat, train stations and a lovely 3 mile walk around the lake.
Read More
Susan
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken.
Amelia
Leisure
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Beautiful, elegant property with exceptional staff!
Marianna
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
Amazing, loved this hotel!
jeffrey
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Beautiful hotel and great service
Usman
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Beautiful all around! The venue is stunning
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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