Guide Hotel Taipei Fuxing N

Room was clean and comfortable, with Smart TV. Wifi connection was good. Bathroom was always clean, shower nice and hot, Japanese auto-toilet etc. Staff were always very nice to me when i interacted with them. However, i have to only give 4 stars, as i do not like self-check in, and encountered problems upon arriving at 01:00am... and on a weekend the noise pollution is especially loud with those selfish few guests that cannot control themselves through the night. Plenty of 7Eleven in the area, and not very far to the Brown & Green MRT lines.

Great hotel. It's important to know that they use self check-in machines, and your reservation belongs to Expedia rather that Hotels.com. We forgot about this and had some trouble checking-in. Glad that there was a friendly staff came out to help.

the door to the shower of my room was broken, so water was escaping into the toilet area, the room was musky and very humid/moist. There was mold in the shower area, and around the tub. Room was dirty from previous stay. There's no one really in the front desk.. maybe at 3:00AM/4:00AM.

A nice place to stay

Very clean and pleasant stay. Automated check-in was a bit cumbersome at first but went smoothly afterwards with the assistance of a staff member.

Kiosk Self Check in - Terrible service Hotel staff was not there when arrived in the hotel and Kiosk also did not work with my confirmation number. Talked to the phone on the Kiosk. He was in Taichung. still could not solve the problem. about 30-40 minutes later, a lady(hotel staff) showed up and paid by credit card manually. She never say "Sorry". To check-in, it took about 40 minutes. WOW Sounds like a lie? Please check their CCTV. I was desperately shouting / yelling for "HELP" but nobody showed up. Please do not try this hotel. NEVER.

A convenient location with easy access to Songshan Airport.

Clean room, bedsheet had some bleach spots, friends weren’t able to stay with us because they had bed bugs

The name of the hotel presents that it's like a branded hotel however the standards were poor.

Name, photos and internal pictures of this hotel was miisleading. Only one key per room which was very inconvenience for the 3 of us. Room 806 was less than 22sqm. We pre-paid for 35sqm as stated in your Hotels.com site. Breakfast was too simple and just a few spread. Mainly vegetables. Breakfast from 7am to 9am was too short and wrong timing. Key need to be kept at the reception when we go out. We were shocked upon return in the night that the room was not cleaned up. No house keeping, no tidying of beds and no clean towels. Nothing was done. When the supervisor arrived half an hour later and the reason was that the housekeepers had missed or overlook our room. We settled for some clean towels and let them emptied the dustbins as it was already 11.30pm in the night. A day before checking out, we asked the reception for advised on how to get to the airport. Answer was to take a cab arranged by them. Price quoted was very high. We eventually booked a cab by ourselves with a 40% lower in price. The only positive consolation for this hotel was the checking out. Just gave them the key and it was done in 5 seconds.

Just way to noisy for my liking. rooms need better cleaning and a cleaning quality check.

Don’t let those pictures fool you!! The hotel looks nothing like the pictures, there is a very strong humidity smell that reminds you of wet clothes left for days!!

Location was great. Really enjoyed the convenience

My experience at this hotel was terrible. First they gave us a room with mold in the bathroom but after complaining to the front desk they were able to give us another room. The new room was hot and we couldn’t change the temperature. It seemed as the thermostat was broken.

The hotel room was dirty and had possible bed bugs.

Not clean and bad air ventilation and conditioner. Only good location

I like the room space...

Pleasantly surprised of the proximity to the train system!

The property was old, the carpet was not cleaned, the washing basin in the room was not cleaned thoroughly each day. The entrance light in the room was not fixed throughout my stay. The cups which were dirty were left unattended and had to be washed by me everyday.

Good - Friendly staff. Good value. Bad - Lobby smells funny. Poor sound isolation. Bad breakfast.