Nehal Hotel

I had a wonderful stay at this hotel. The service was excellent and the staff went above and beyond to make my visit comfortable. A special thanks to Rupa, who arranged a really good room for me and also kindly provided a late check-out, which made my stay even more relaxing. Her warm and professional attitude truly stood out. I’ll definitely come back and highly recommend this hotel to anyone visiting. Also thank you Mahmoud.

Good

The bathroom was not clean as shown in the photos -- I mean general repairs required, grout for tiles was black and the tub had permanent markings, the desk also seemed to have markings on it. Housekeeping was very kind and receptive to requests and swift to complete.

It’s just an average hotel.

Hotelliarvostelu: Vierailuni Nehal-hotellissa oli suuri pettymys, enkä voi suositella tätä paikkaa muille matkailijoille. Hotelli epäonnistui useilla perusasioilla, eikä vastannut odotuksia, varsinkaan hintansa osalta (125€ / yö). Hinta ja laatu eivät kohtaa. Suurin ongelma on selkeä epäsuhta hinnan ja laadun välillä. Tämän hintaluokan hotellilta odottaisi vähintään perusmukavuuksia ja toimivia palveluita, mutta niitä ei täällä tarjottu. Korkea hinta ei millään tavalla heijastunut palveluiden tasoon tai huoneen varusteluun. Asiakaspalvelu. Hotellin henkilökunta vaikutti siltä, ettei heillä ole omakohtaista kokemusta matkustamisesta tai käsitystä hyvästä asiakaspalvelusta. He eivät olleet avuliaita eivätkä osoittaneet erityistä kiinnostusta asiakkaiden tarpeiden huomioimiseen. Ystävällisyys ja halu auttaa ovat asiakaspalvelun peruspilareita, mutta tässä hotellissa ne loistivat poissaolollaan. Huoneen varustelu Huoneen varustelutaso oli todella heikko. Huoneesta puuttuivat täysin perusasiat, kuten lautaset ja ruokailuvälineet. Tämä on suuri epäkohta etenkin, jos haluaa syödä huoneessa. Nämä ovat odotettavissa jopa edullisimmissa majoitusvaihtoehdoissa, joten niiden puuttuminen tällaisessa hotellissa on käsittämätöntä. Muut puutteet Suurin pettymys oli kuitenkin suihkun kylmä vesi. On täysin kohtuuttoman epämukavaa joutua peseytymään kylmässä vedessä, etenkin pitkän rannalla vietetyn päivän jälkeen. Tämä on hotellien perustarpeita, joiden tulisi olla itsestäänselvyys.

Sehr gut

Decent view on one of the busy areas and Skyline in Abu Dhabi. The hotel is located in a very accessable area. Lots of things are nearby that you would like for a couple days stay. We however only stayed for one night and where glad we decided so, as the age of the facility started to show and the cleanliness could really be improved upon.

Disappointing overall

I recommend you to book this hotel. I love everything about this place.

It was good given the price and services were good.

Hotel idéalement placé, sans boite de nuit... donc calme. Décoration qui date un peu mais hotel parfaitement entretenu, propre et personnel professionnel et désireux de tout faire pour vous aider.

Hotel un peu vieillot ( 25-30 ans) mais au cœur d'Abu Dhabi, bien entretenu et personnel fort sympathique faisant le maximum pour vous aider. Un peu bruyant de pars sa position mais le traffic automobile n'a plus grand chose avoir avec le passé (bcp plus faible). Point fort positif: pas de restaurant dans l'hotel ou de night club (habituel aux UAE) donc bcp plus calme. Seul bémol, le prix et la qualité des petits déjeuners: onéreux pour ce qui est proposé et pas de libre service contrairement aux hotels de la ville. Un 3,5 étoiles justifié et mérité. Hotel recommandé pour affaire et si pas d'enfants.

Great deal for the location

Nice property.

The lady at the check in was so arrogant. Really she was not there to help customers .

Shady area. Gym is terrible. Shady people coming to the 18 floor for some "massage". Undercover cops all over the place.

Everything was ok. The room was nice and clean, services worked well and staff was really friendly.

Liked: Location was good. If you like walking you can be almost everywhere on foot. And there is a very polite and helpful guy, a little bit short with kinda long hair in the reception. Disliked: At first, they took us to room 604 (or 602, not sure) and unfortunately there was a very very bad smell like there was something dead in there. Also no towels, where they brought us like an hour later and after 4 phone calls. And bedsheets were somehow dirty. But they are all very insignificant compared to the other fact. Back to the smell... We did not say something because we believed that we would get used to that. My boyfriend was trying to convince me that it is a local air freshener so I wouldn't moan, but the truth is that he knew. After a couple of hours and having the room door open we both started feeling disgused so I called the reception and asked them to switch us room. The lady receptionist told me that there is no other choice and she just send someone to spray some air freshener (what a joke!). I am so dissapointed that I had to take myself downstairs to the reception and start saying in front of other customers the incident so they would be forced to find me a better room. And the magic happened! Straight away they found two new rooms and I had to choose which one I preferred the most. The new room was No 1402 and it was as we expected based on the rating of the hotel.

El hotel cumple con lo descrito, si sólo quieres un lugar para dormir adelante. Sólo que el personal no es amable y el desayuno es de 2 estrellas.

Directly connected with airport bus with bus station hardly 2mins walk. Only problem is they were reluctant to store my lugguage for 4-5 days.