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Aloft Houston by the Galleria

Name: Aloft Houston by the Galleria
Address: 5415 Westheimer Road, Houston, Harris County, Texas, United States, 77056, 5415 Westheimer Road, Texas, 77056, United States

Hotels

7.8

/10

Pleasant

965 reviews

What Guests Say About Their Stay

Renika

10.0

/ 10

The lamp was broken. There were no extra blankets in the room. There was only a small bar of soap and no body wash. I had to go find someone to come to the front desk after waiting 20 minutes. It was not the experience I expected at all.

Janyka

10.0

/ 10

Everything was perfect Only thing I didn’t like their we had to pay $25 a day to park that’s kind of steep.

Emilio

10.0

/ 10

Every member of the staff at this location was amazing during my weekend day. Being that I’m one of those people that once I find something I like, I stick to it,I definitely will be back here on my next trip to Houston.

In the Area

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5415 Westheimer Road, Houston, Harris County, Texas, United States, 77056

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Aloft Houston by the Galleria is located in area / city Houston. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Aloft Houston by the Galleria

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5415 Westheimer Road, Houston, Harris County, Texas, United States, 77056

Discover More About Aloft Houston by the Galleria

Location

Aloft Houston by the Galleria is located in area / city Houston.

About Aloft Houston by the Galleria

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Aloft Houston by the Galleria.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Aloft Houston by the Galleria is the right place to stay.

All facilities in Aloft Houston by the Galleria

Others

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Luggage storage
Express check-out
24-hour Receptionist
Concierge

General

Smoking area
Fireplace in lobby
Banquet
Parking (surcharge)
Terrace

Public Facilities

Others
Coffee shop
Coffee/tea in lobby
Elevator
Safety deposit box

Business Facilities

Meeting facilities
Conference room
Business center
Conference rooms
Computer station

Food and Drinks

Bar
Breakfast
Snack bar

Nearby Facilities

Souvenir shop
Grocery
ATM/Banking

Transportation

Bus/truck parking
Limo or town car service

Things to Do

Indoor pool
Pool sun loungers

Sports and Recreations

Fitness center
Billiard

Connectivity

Free WiFi

In-room Facilities

Accommodation Policy & General Information in Aloft Houston by the Galleria

Important Note

Fee for cooked-to-order breakfast: approximately USD 5.5 to 14.00 for adults, and USD 5.50 to 14.00 for children
Self parking fee: USD 25 per night
Pet fee: USD 25.00 per accommodation, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Aloft Houston by the Galleria	152
Number of floors in Aloft Houston by the Galleria	10
Another facilities in Aloft Houston by the Galleria	Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Aloft Houston by the Galleria

What are available facilities at Aloft Houston by the Galleria?

There are top facilites at Aloft Houston by the Galleria such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Aloft Houston by the Galleria?

The standard check-in time at Aloft Houston by the Galleria is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Aloft Houston by the Galleria provide breakfast?

Yes, Aloft Houston by the Galleria provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Aloft Houston by the Galleria

Overall Ratings & Reviews Aloft Houston by the Galleria

Other sources (965)

7.8

Pleasant

From 965 reviews

Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.2

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Traveler Reviews Aloft Houston by the Galleria

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Top reviews

Brittany

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

There is only 1 microwave that’s kept in the lobby and it’s filthy. They put me way in the 10 floor and in the back, when you get off the elevator it’s such a far walk to get to the room. My room Phone wasn’t working which seems…intentional

Luis

Business

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Stay was good overall. The parking charges were the onyl thing that I wasn't happy about.

Renika

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Verified traveler

Business

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Horrible, horrible, horrible! I had to switch rooms 3 times due to all the issues at the hotel. HVAC unit not working. Debilitating rooms, shower floor paint coming off the tiles, mattresses sunken in and worn out. TV’s not working

Janyka

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Everything was perfect Only thing I didn’t like their we had to pay $25 a day to park that’s kind of steep.

Vernon

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great service

YSONJI

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

It was ok. Easy check in and out. But the hotel look like it just had renovations that wasn't that Great.

Francis

Friends and Family

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

A water link and repairs were being fixed.

YUHAN

Leisure

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Fire alarm showed false alarm for the whole night. I had to change the room. In addition, house keeping are extremely noisy and talking all the time starting from 8am. And the rooms are noisy too, I can hear what next room said.

Itoro

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very decent

Emilio

Leisure

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

victor

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Do not stay here. This hotel is in terrible condition and completely falling apart. The front desk staff is polite and helpful. But they deserve a better desk to work from than that aging slab of whatever they're forced to use now. The rooms aren't much better. There's some slippery film or some kind of lubicrated substance on the wooden floors in my room and I don't recommend walking barefoot. The desk chair (see photos) is HORRIBLE. The plastic has fallen off the arm rests and you'll scratch your skin on them. And I won't speculate on what stained the seat. Oh yea... check out the side table (see photos). Completely rotting away. The TV remote barely works. The AC sounds like it belongs in Nascar engine. The toilet refuses to flush without a healthy dose of wishful thinking. I've been staying at Aloft Hotels for years. But this level of disrespect to guests is unacceptable. UPGRADE AND RENOVATE THIS HOTEL! On the positive, the staff is on point. And there was breakfast available on a holiday so that was good and pretty tasty too. In the meantime, travelers... avoid this place.

Dequan

Leisure

4.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Not very clean! Seem very old and outdated.

Tyree

Leisure with Friends

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

I loved the area and how close it was to everything

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Pleasant

Nathaniel

Leisure with Partner

2.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The restroom was very dirty and the overall room had a smell to it and water stains in the ceilings plus lots of chipping on the walls. Needs to be updated asap

Michelle

Friends and Family

2.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Horrible changed rooms twice. Dirty, no phone and smelled. Didn’t stay after 4 hours of horrible experience

Shantiara

2.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

The property is extremely run down and not kept . The lobby is misleading of what the rooms actually look like . Structurally it needs work . The room ceilings were crumbling and the painting of the showers doors and crevices are unappealing. Typically Alofts from city to city are good but I was very disappointed with this location .

Youn

Business

4.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

lots of homeless people around the property didn't feel safe walking around

Gyllian

2.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

False advertisement of the state of the property

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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