Americas Hotel El Paso Medical Center

Good: Helpful and accommodating front desk, clean room, elevator. Bad: A/C very noisy and did not cool sufficiently at night; king bed was very hard and my wife and I were tossing and turning all night for the wrong reasons; breakfast was subpar. We paid $89++. It was worth $69++. Don’t be influenced by the professional photography and excellent ratings. It’s decent, but not excellent and is overpriced compared to similar properties.

Great as always. Almost like home.

Much cleaner than many other places I've been. Staff is very kind and helpful.

The check in was okay, it wasn’t exceptionally great but the lady was friendly enough. The AC in one of the rooms did not work so after asking the attendant in the lobby she moved that party to another room. Our room was ok not the best ever but decent the hinges falling off the towel rack, a couple of bugs to kill - kinda makes the whole place look and feel rundown. However The following morning we noticed the toilet in the OTHER room was not flushing properly. We thought it was due to too many uses at one time as we were leaving and everyone was trying to use the bathroom before we left. When we got in, in the evening time the toilet didn’t flush at all and the AC wasn’t working. My husband told the attendent and she said she would look for a plunger to fix it, long story short the AC STILL hasn’t kicked on. It’s 100+ degrees outside and my husband had to plunge our own toilet to fix it. They wanted to move the AGAIN to another room at 11 pm when my kids had fallen asleep! Just NOT OKAY!!

Freeway

Comfortable everyday was convenient

Excellent room, very big, comes with medium sized fridge, microwave. The bathroom was spacious and the beds were comfortable. Would stay here again.

Not clean enough. Hair dryer didn’t work. My wife woke up with many bites from something

The pillows are terrible! Very noisy early this morning!

It is very quiet and clean.

I was very comfortable no noise clean. They had a small breakfast good coffee. Friendly staff.

It was sufficient for one night. Quiet, Bed was comfortable and there were no bugs. Breakfast was simple, packaged pastry, yogurt and fruit.

I left my car keys at the desk and the agent kept them safe for me. Thanks!

This hotel was good for our one night in El Paso. The shower floor was a bit slick, but, otherwise, it was a good stay. The breakfast was mostly grab and go foods. The room was clean.

Easily located off primary highways. Close to UTEP. Breskfast is very misable. Beds could use an ipdate.

Friendly and clean

Older hotel but has some upgrades, most importantly, it was clean, comfortable, and the staff were excellent and helpful, while we were right next to the hospital.

Everything was good no coffee in the rooms and had to call for tv and the reception had to enter the room to fix it or turn it on

I loved the America's hotel 🛏️

Was a nice clean room. King bed was comfortable. There was freeway noise of course right next to the freeway. There was train noise the week before. We stayed on the other side and heard trains all night but not this time.